Terrible service, exaggerated prices and the quality of the product is not good. The place smells like marijuana and is dirty.
Atmosphere: 1
Food: 1
Service: 1
Yuli Ospina
Excellent service, very good food, my favorite is the Paisa tray, a very familiar atmosphere. Super recommended for Colombian and delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Paisa, Maduro Con Queso, Tamal, Lengua En Salsa
Miguel Montelongo
Excellent place to enjoy with family and taste Colombian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas x3
Mariana Correa
We came from Oakland to try the tray paisa and it was delicious, it was worth it. We also tried the chicken broth, it was delicious and the portions are very generous, the waitress was very friendly, fact: the food didn't take long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Paisa
Todd Chavez
One of the best Colombian food restaurants in San José
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colombiana, Picada
nikol rodriguez
Terrible service, it takes forever to serve and the girls serve reluctantly, the food is not good. The pork tasted like rotten meat, don't waste your money, this restaurant location is terrible, I recommend the other location but this one is terrible in every way.
Atmosphere: 1
Food: 1
Service: 1
Randy Torrey
What a frustrating and unbelievable experience tonight.. I placed an online order for 2 Tamales from the Snell Avenue location. 10 minutes after placing the order and as I was on my way to pick it up, I get a call from the restaurant saying they were out of Tamales and they would be cancelling the order. It would’ve been nice to know sooner rather than when the customer is almost at the restaurant, but okay. So I then placed the same order for the location off of White Road. After arriving 20 minutes later, I was then informed that they are out of stock as well! They didn’t even bother to call to inform me, they waited until I was at the restaurant to tell me. If the first location was able to call to let me know, they could have as well. Why sit around and wait for the customer to show up to let them know in person? Not just that, but the girl at the register was very rude.. She said “It’s not my problem, it’s the system that’s the problem. I didn’t do anything wrong.” What!? So after looking at the menu, the only other item I wanted was pricier.. so for the inconvenience and now needing to wait there while they start the order, I asked if they could upgrade to the pricier item. The girl didn’t know what to do, so she tried calling the owner for help. Apparently the owner was at the club so the owner didn’t answer, so she refused to upgrade the order. I’m sorry, but that’s bad customer service. If you guys mess up and the customer is asking for a simple request to upgrade the order for the inconvenience and to make the situation right, you should do the right thing to keep the customer happy and to come back next time.. After that, I decided to just cancel the order and ask for a refund. Keep in mind, the subtotal was $38.48, tax of $3.61, and a $2.48 service fee, totaling $44.47. She claimed she could only refund $38.48. What?? I paid $44.47 and didn’t receive anything, I need a full refund of what I paid. She said that she can’t refund the tax and service charge. Unbelievable incompetence, that’s not how it works here! Maybe in Colombia, but not here. So after explaining that I need the FULL refund, she finally gave the refund of what I had paid. Keep in mind, not one single apology or I’m sorry the entire time I was there. The girl was rude the entire time and just didn’t care about the situation I was put in. Never experienced something like this from a restaurant in my life..
Daniel Rojas
DON'T WASTE YOUR MONEY. I had a very bad experience in this place, first we arrived and the waitress was busy talking to other people, they took a while to serve us, and the best part comes, we ordered two paisa trays which arrived at my table and the beans were sour, in a few words rotten, I told the waitress what happened, who did not even apologize for the event, they took the plate and brought it to me full of rice, terrible experience, I will not return to this place, how sad that what they do is damage Colombian gastronomy. Additionally, they charge additional feeds apart from taxes. I do not recommend anyone to come to this place, they paid a very expensive bill for terrible food.
DON'T WASTE YOUR MONEY. I had a very bad experience in this place, first we arrived and the waitress was busy talking to other people, they took a while to serve us, and the best part comes, we ordered two paisa trays which arrived at my table and the beans were sour, in a few words rotten, I told the waitress what happened, who did not even apologize for the event, they took the plate and brought it to me full of rice, terrible experience, I will not return to this place, how sad that what they do is damage Colombian gastronomy. Additionally, they charge additional feeds apart from taxes. I don't recommend anyone come to this place.
Atmosphere: 1
Food: 1
Service: 1
yenifer jimenez ramirez
They serve very well and the food is super good.
Atmosphere: 5
Food: 5
Service: 5
Ashutosh Chaudhary
Disappointing. Under seasoned over cooked fish. Flavorless and overpriced for what it was.
Terrible service, exaggerated prices and the quality of the product is not good. The place smells like marijuana and is dirty.
Atmosphere: 1
Food: 1
Service: 1
Excellent service, very good food, my favorite is the Paisa tray, a very familiar atmosphere. Super recommended for Colombian and delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Paisa, Maduro Con Queso, Tamal, Lengua En Salsa
Excellent place to enjoy with family and taste Colombian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas x3
We came from Oakland to try the tray paisa and it was delicious, it was worth it. We also tried the chicken broth, it was delicious and the portions are very generous, the waitress was very friendly, fact: the food didn't take long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandeja Paisa
One of the best Colombian food restaurants in San José
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colombiana, Picada
Terrible service, it takes forever to serve and the girls serve reluctantly, the food is not good. The pork tasted like rotten meat, don't waste your money, this restaurant location is terrible, I recommend the other location but this one is terrible in every way.
Atmosphere: 1
Food: 1
Service: 1
What a frustrating and unbelievable experience tonight.. I placed an online order for 2 Tamales from the Snell Avenue location. 10 minutes after placing the order and as I was on my way to pick it up, I get a call from the restaurant saying they were out of Tamales and they would be cancelling the order. It would’ve been nice to know sooner rather than when the customer is almost at the restaurant, but okay. So I then placed the same order for the location off of White Road. After arriving 20 minutes later, I was then informed that they are out of stock as well! They didn’t even bother to call to inform me, they waited until I was at the restaurant to tell me. If the first location was able to call to let me know, they could have as well. Why sit around and wait for the customer to show up to let them know in person? Not just that, but the girl at the register was very rude.. She said “It’s not my problem, it’s the system that’s the problem. I didn’t do anything wrong.” What!? So after looking at the menu, the only other item I wanted was pricier.. so for the inconvenience and now needing to wait there while they start the order, I asked if they could upgrade to the pricier item. The girl didn’t know what to do, so she tried calling the owner for help. Apparently the owner was at the club so the owner didn’t answer, so she refused to upgrade the order. I’m sorry, but that’s bad customer service. If you guys mess up and the customer is asking for a simple request to upgrade the order for the inconvenience and to make the situation right, you should do the right thing to keep the customer happy and to come back next time.. After that, I decided to just cancel the order and ask for a refund. Keep in mind, the subtotal was $38.48, tax of $3.61, and a $2.48 service fee, totaling $44.47. She claimed she could only refund $38.48. What?? I paid $44.47 and didn’t receive anything, I need a full refund of what I paid. She said that she can’t refund the tax and service charge. Unbelievable incompetence, that’s not how it works here! Maybe in Colombia, but not here. So after explaining that I need the FULL refund, she finally gave the refund of what I had paid. Keep in mind, not one single apology or I’m sorry the entire time I was there. The girl was rude the entire time and just didn’t care about the situation I was put in. Never experienced something like this from a restaurant in my life..
DON'T WASTE YOUR MONEY. I had a very bad experience in this place, first we arrived and the waitress was busy talking to other people, they took a while to serve us, and the best part comes, we ordered two paisa trays which arrived at my table and the beans were sour, in a few words rotten, I told the waitress what happened, who did not even apologize for the event, they took the plate and brought it to me full of rice, terrible experience, I will not return to this place, how sad that what they do is damage Colombian gastronomy. Additionally, they charge additional feeds apart from taxes. I do not recommend anyone to come to this place, they paid a very expensive bill for terrible food.
DON'T WASTE YOUR MONEY. I had a very bad experience in this place, first we arrived and the waitress was busy talking to other people, they took a while to serve us, and the best part comes, we ordered two paisa trays which arrived at my table and the beans were sour, in a few words rotten, I told the waitress what happened, who did not even apologize for the event, they took the plate and brought it to me full of rice, terrible experience, I will not return to this place, how sad that what they do is damage Colombian gastronomy. Additionally, they charge additional feeds apart from taxes. I don't recommend anyone come to this place.
Atmosphere: 1
Food: 1
Service: 1
They serve very well and the food is super good.
Atmosphere: 5
Food: 5
Service: 5
Disappointing. Under seasoned over cooked fish. Flavorless and overpriced for what it was.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
They charged me 21 dollars for the broth and it was only the broth and the arepa, they brought it to me when I had finished eating
Atmosphere: 3
Food: 3
Service: 2
Bag empanadas have nothing Colombian about them and apart from being greasy, sour food and no joke
Atmosphere: 1
Food: 1
Service: 3
The food was sour and natural juices, which pose a danger to people's health, do not sell stale food.
Food was eh. Only food we liked was the picada for two.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Picada x4
Very delicious tamalito, good service, I felt like I was in Colombia ???????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistek A la Criolla, Lengua En Salsa, Mojarra Frita Plato Especial
Loading...