We went for lunch and then breakfast the next day. There was a large group in the hotel but the restaurant was not full and they lacked servers both day. On the lunch, there were only 4 parties in the entire restaurant and again, lacked help. We waited for water a very long time. Then we waited to place our order a while. And it was a while before we received our orders. The food was fair both times. Unfortunately it is convenient if staying the hotel but there are better options a few steps away
Margarete
Horrible service, waiters are too busy tending to others, could not even get a glass of water. Check in was uncoordinated, had to wait way past reservation time. Looks like mandatory 18% tip was added to the tab, deserved way less than that.
Horr Hiunioj
To answer your question, the buffet on Saturday does not go until 2 o'clock. It must close by about 10 AM.
Atmosphere: 3
Food: 3
Service: 3
Kiwi Canton
Came here for breakfast on a Sunday. Service was terrible we were not greeted by our server our orders were not taken until we had been sat for over 15 minutes. The food was mid we will not be returning.
Atmosphere: 4
Food: 3
Service: 2
Jorge Ortiz
I felt racially profiled and treated poorly by staff. The food was bland and the the upcharge of $7 for any add on is ridiculous. If you’re gonna be such an expensive restaurant at least have good food. I had even started eating and they placed the check on the table like kicking me out already. Definitely never going back in there.
Atmosphere: 1
Food: 1
Service: 1
Jonah Silverstone
$51 for 1 egg Benedict, a cup of coffee, and an over-cooked side of bacon. You tell me if that’s worth it
Atmosphere: 2
Food: 1
Service: 4
Melissa
The arrival was great, but no servers took our order, we had to actually go up and ask somebody to do so. It was not crowded. There was no reason why there should've been a problem. The food was lukewarm by the time we got it and we still had to ask for the bill. The person apparently that was supposed to be our waiter. Had to ask us what we had. I'm never going there again.
Baltazar Chavez
Fountain Restaurant is a wonderful place to dine! The food is delicious, the service is excellent, and the atmosphere is warm and welcoming. Truly a local favorite! 🍽️✨
Atmosphere: 5
Food: 5
Service: 5
E Lee
Very empty on a Sunday morning. We missed the in room ordering that ended at 1015. We were seated right away and given a good amount of attention. Food was good and hotel priced. We thought the avocado on the açaí bowl was interesting but it was very fresh and good with my toast. Eggs cooked how we ordered. Chicken sausage was juicy.
They have a bloody Mary condiments table. Never have I ever seen something like this lol
Fedor Bartosh
We loved the oatmeal with peach cobbler and avocado toast for breakfast, but waffles were soggy (which you should never eat)
Sanaz Amini
The service was awful here! They didn’t check on us. We had to keep getting up to ask servers for water, cream, and other basics. This was an expensive Mother’s Day Brunch and we couldn’t believe how bad the service was. Very disappointing.
Opentable Diner
I specifically booked the non-mothers day option during reservations, but was informed day of (after arriving) that only the Mother's Day set menu was available. It should be made clear if there was no regular option available, and I should not be allowed to make regular reservations if this was the case. I felt like I was lied to and would not have booked the set menu given the price point. I also did not feel like the value was well deserving of the price and was overall very upset at the experience
Very delicious!!
Atmosphere: 5
Food: 5
Service: 5
We went for lunch and then breakfast the next day. There was a large group in the hotel but the restaurant was not full and they lacked servers both day. On the lunch, there were only 4 parties in the entire restaurant and again, lacked help. We waited for water a very long time. Then we waited to place our order a while. And it was a while before we received our orders. The food was fair both times. Unfortunately it is convenient if staying the hotel but there are better options a few steps away
Horrible service, waiters are too busy tending to others, could not even get a glass of water. Check in was uncoordinated, had to wait way past reservation time. Looks like mandatory 18% tip was added to the tab, deserved way less than that.
To answer your question, the buffet on Saturday does not go until 2 o'clock. It must close by about 10 AM.
Atmosphere: 3
Food: 3
Service: 3
Came here for breakfast on a Sunday. Service was terrible we were not greeted by our server our orders were not taken until we had been sat for over 15 minutes. The food was mid we will not be returning.
Atmosphere: 4
Food: 3
Service: 2
I felt racially profiled and treated poorly by staff. The food was bland and the the upcharge of $7 for any add on is ridiculous. If you’re gonna be such an expensive restaurant at least have good food. I had even started eating and they placed the check on the table like kicking me out already. Definitely never going back in there.
Atmosphere: 1
Food: 1
Service: 1
$51 for 1 egg Benedict, a cup of coffee, and an over-cooked side of bacon. You tell me if that’s worth it
Atmosphere: 2
Food: 1
Service: 4
The arrival was great, but no servers took our order, we had to actually go up and ask somebody to do so. It was not crowded. There was no reason why there should've been a problem. The food was lukewarm by the time we got it and we still had to ask for the bill. The person apparently that was supposed to be our waiter. Had to ask us what we had. I'm never going there again.
Fountain Restaurant is a wonderful place to dine! The food is delicious, the service is excellent, and the atmosphere is warm and welcoming. Truly a local favorite! 🍽️✨
Atmosphere: 5
Food: 5
Service: 5
Very empty on a Sunday morning. We missed the in room ordering that ended at 1015. We were seated right away and given a good amount of attention. Food was good and hotel priced. We thought the avocado on the açaí bowl was interesting but it was very fresh and good with my toast. Eggs cooked how we ordered. Chicken sausage was juicy.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Delicious
Atmosphere: 5
Food: 5
Service: 5
They have a bloody Mary condiments table. Never have I ever seen something like this lol
We loved the oatmeal with peach cobbler and avocado toast for breakfast, but waffles were soggy (which you should never eat)
The service was awful here! They didn’t check on us. We had to keep getting up to ask servers for water, cream, and other basics. This was an expensive Mother’s Day Brunch and we couldn’t believe how bad the service was. Very disappointing.
I specifically booked the non-mothers day option during reservations, but was informed day of (after arriving) that only the Mother's Day set menu was available. It should be made clear if there was no regular option available, and I should not be allowed to make regular reservations if this was the case. I felt like I was lied to and would not have booked the set menu given the price point. I also did not feel like the value was well deserving of the price and was overall very upset at the experience
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