One of the chairs at our table had crumbs and food on the seat. One of the black napkins had white stains. They were short staffed. Only 2 waiters for the whole dining room at 5:00 pm on a Sunday. All tables were filled by 5:30. It took 45 minuets to have our order taken. Thankfully we were able to get our beverage ordered and delivered quickly. The appetizers and salad came out at the same time. The food did come out quickly once we had ordered.
Rose Marie
Unfortunately, the service was not up to par. The couple we were with asked for water, and it never came. The servers were not at all attentinve. The food was cold. This is not what we expect or have experienced at Il Fornaio in the past. It was very disappointing since this was a special occasions
Shauna
I ordered off the special menu and it was amazing. We also got the gnocchi and mushroom appetizer. Everything was so good.
David
Excellent place for a first date! - A quick drink at the bar and a nice table for 2 that was a 4 seater. Lots of room to entertain!!
Edward
Very nice ambience and the waiter was excellent. Enjoyed the food and drink. Weill return.
Olivia
The service staff was very attentive. Everything was good except the food. It feels like the food was prepared off site and the local kitchen only heat them up. With the slow business I witnessed on a Saturday lunch, may be they have to usr an off site kitchen to stay in business.
Rob
Jeremy has to be one of the best managers in Silicon Valley. He tries to remember returning guests' names. He is always checking on tables, making sure everything is good with food and service. I was a little surprised that he is the head manager. He takes this restaurant's make-it-personal responsibility, making sure the restaurant is running smoothly and efficiently. I was shocked that he is not the head manager. Ehab, a seasoned restaurant employee with over two decades of experience, has become an expert in understanding our preferences. He ensures that we have a wonderful evening, and we no longer need a menu. His suggestions are always spot-on, and he has never missed a mark. In conclusion, this restaurant is an ideal choice for a romantic dinner with your spouse. We both thoroughly enjoy our dining experiences here.
Fred
The veal scaloppini was the best I have ever had! Service was excellent. A very enjoyable meal.
LJ
I think a frozen dinner meal would of tasted better. Was dry, bland, horrible taste, stale, never had such bad Italian food, Pollo alla Parmigiana. After a few bites threw it out.
Food: 1
Marla Dean
I love Italian food, and I especially love gnocchi. The gnocchi here was wonderful - soft little pillows of deliciousness with a beautiful rosy colored sauce. My husband's Seafood pasta was also excellent. We had just finished attending GalaxyCon and had been eating snack food all weekend. This lovely meal was just what we needed to top it all off!
Food was pretty good across the board but not as outstanding as I recall in the past and the restaurant was not very busy so I would have expected more from service. Only 5 tables in restaurant but service staff decided to seat us right next to the station where they were restocking silverware which was noisy and staff chatting loudly with each other while doing it. We had request either moving tables or asking them to restock elsewhere. There were plenty of tables they could have seated us in to avoid. Wait staff leaned across people to serve drinks and entrees vs walking around the table. Overall it was "fine" but not as good as I have experienced in the past.
Shelley
We celebrated my husband's birthday with dinner at this restaurant. The entree's were divine however the oil and balsamic served with the bread was very unappetizing. It tasted as if the olive oil was rancid. We had it removed and just ate the bread with butter instead.
Monique
Outstanding food and service- many thanks. We were greeted warmly and the dining experience was just perfect!
Jim
Went there for our 46th. wedding anniversary. The food was outstanding. They even provided complimentary glasses of Proseco upon arrival (for our anniversary). A slight ding on the waiter, my wine glass was chipped and dirty (on the very bottom rim--not inside the glass) and he did not replace it even after I pointed it out to him. Otherwise, he was fantastic. Also, the white tablecloth had blue smudge marks on it. This might seem trivial but this is a very high-end restaurant and we spent a lot of $$$.
Mario
My wife and I had lunch there on 8/8/25. The place is beautiful, and the prices are reasonable given the quality of the food. I started with the house salad, which was fresh and tasty. Then I had rigatoni alla vodka (excellent) and my wife the lasagna, I didn't try it, but she loved it. The service was perfect; everybody was truly kind. I strongly recommend it.
One of the chairs at our table had crumbs and food on the seat. One of the black napkins had white stains. They were short staffed. Only 2 waiters for the whole dining room at 5:00 pm on a Sunday. All tables were filled by 5:30. It took 45 minuets to have our order taken. Thankfully we were able to get our beverage ordered and delivered quickly. The appetizers and salad came out at the same time. The food did come out quickly once we had ordered.
Unfortunately, the service was not up to par. The couple we were with asked for water, and it never came. The servers were not at all attentinve. The food was cold. This is not what we expect or have experienced at Il Fornaio in the past. It was very disappointing since this was a special occasions
I ordered off the special menu and it was amazing. We also got the gnocchi and mushroom appetizer. Everything was so good.
Excellent place for a first date! - A quick drink at the bar and a nice table for 2 that was a 4 seater. Lots of room to entertain!!
Very nice ambience and the waiter was excellent. Enjoyed the food and drink. Weill return.
The service staff was very attentive. Everything was good except the food. It feels like the food was prepared off site and the local kitchen only heat them up. With the slow business I witnessed on a Saturday lunch, may be they have to usr an off site kitchen to stay in business.
Jeremy has to be one of the best managers in Silicon Valley. He tries to remember returning guests' names. He is always checking on tables, making sure everything is good with food and service. I was a little surprised that he is the head manager. He takes this restaurant's make-it-personal responsibility, making sure the restaurant is running smoothly and efficiently. I was shocked that he is not the head manager. Ehab, a seasoned restaurant employee with over two decades of experience, has become an expert in understanding our preferences. He ensures that we have a wonderful evening, and we no longer need a menu. His suggestions are always spot-on, and he has never missed a mark. In conclusion, this restaurant is an ideal choice for a romantic dinner with your spouse. We both thoroughly enjoy our dining experiences here.
The veal scaloppini was the best I have ever had! Service was excellent. A very enjoyable meal.
I think a frozen dinner meal would of tasted better. Was dry, bland, horrible taste, stale, never had such bad Italian food, Pollo alla Parmigiana. After a few bites threw it out.
Food: 1
I love Italian food, and I especially love gnocchi. The gnocchi here was wonderful - soft little pillows of deliciousness with a beautiful rosy colored sauce.
My husband's Seafood pasta was also excellent.
We had just finished attending GalaxyCon and had been eating snack food all weekend. This lovely meal was just what we needed to top it all off!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was pretty good across the board but not as outstanding as I recall in the past and the restaurant was not very busy so I would have expected more from service. Only 5 tables in restaurant but service staff decided to seat us right next to the station where they were restocking silverware which was noisy and staff chatting loudly with each other while doing it. We had request either moving tables or asking them to restock elsewhere. There were plenty of tables they could have seated us in to avoid. Wait staff leaned across people to serve drinks and entrees vs walking around the table. Overall it was "fine" but not as good as I have experienced in the past.
We celebrated my husband's birthday with dinner at this restaurant. The entree's were divine however the oil and balsamic served with the bread was very unappetizing. It tasted as if the olive oil was rancid. We had it removed and just ate the bread with butter instead.
Outstanding food and service- many thanks. We were greeted warmly and the dining experience was just perfect!
Went there for our 46th. wedding anniversary. The food was outstanding. They even provided complimentary glasses of Proseco upon arrival (for our anniversary). A slight ding on the waiter, my wine glass was chipped and dirty (on the very bottom rim--not inside the glass) and he did not replace it even after I pointed it out to him. Otherwise, he was fantastic. Also, the white tablecloth had blue smudge marks on it. This might seem trivial but this is a very high-end restaurant and we spent a lot of $$$.
My wife and I had lunch there on 8/8/25. The place is beautiful, and the prices are reasonable given the quality of the food. I started with the house salad, which was fresh and tasty. Then I had rigatoni alla vodka (excellent) and my wife the lasagna, I didn't try it, but she loved it. The service was perfect; everybody was truly kind. I strongly recommend it.
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