In-N-Out Burger
2950 E Capitol Expy, San Jose
(800) 786-1000
Recent Reviews
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Went for lunch to get three burgers and three fries. My number was 60 and I asked for it to go, after I waited 30 minutes finally they reached the number 58 yet my number was never called in till the reached number 78. Number 78 was four burgers and four fries. Why were they not able to give me my order despite it being shorter?
Atmosphere: 1
Food: 1
Service: 1
Only if you willing to wait for 40 mins for the burger. If you don't have time, don't even try.
Atmosphere: 4
Food: 5
Service: 4
good burger. good service and good food.
Atmosphere: 4
Food: 4
Service: 4
2 people got our orders wrong
On 2/8/25 noon, I ordered 3 cheeseburgers with onions, but the beef patties were unusually salty! Haven’t had this issue the past many times I’ve been here. Wonder what they did… but I’m hesitant to come back anytime soon. This was my go to In N Out.
Food: 2
Always busy and always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Double Burger
A bigger location is needed. This place is always crowded. Open another location in Evergreen area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double-Double Burger
We waited an hour and the order never came out, and the manager's response was to say, we already gave you your order. Bad service 😒
Atmosphere: 1
Food: 1
Service: 1
Too many people = too many lines to be served, but maybe that's a good place to eat hamburgers.
I thought it was in very bad taste. We bought and it took us 50 minutes and the order never came out. We asked for the money back and the manager insinuated that we had eaten the order. It made me feel uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It is not possible that after 40 minutes waiting they never gave us the hamburgers and the manager came out to say that if I took the hamburgers it is a lack of respect, nowhere has this happened and just in this case I will never return
Always great service and food quality - attentive, responsive and cordial - fresh, made to order and tasty
Atmosphere: 5
Food: 5
Service: 5
Always
Atmosphere: 5
Food: 5
Service: 5
We love it me N my wife love there Great customer service thank you ?
Atmosphere: 5
Food: 5
Service: 5
Very good , one of many we visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Double Burger
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