Jack In The Box

1841 Story Rd, San Jose
(408) 259-6420

Recent Reviews

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Jadiel Montesdeoca

Update. The cooks made me the wrong sandwich. The order was placed correctly on the screen at the drive through. The cooks need to be retrained or fired. How can they mess up 20 percent of the orders. Are they doing drugs or something. Next time I order my food im going to open the bags at the drive through window. I dont care if I hold up the line.

I order my food online ahead of time and half the time they get the order wrong. From now on Im going to order the food through the driver though because the idiots working there have no idea how to read english instructions on what to and what not to put in the burger.

Atmosphere: 1

Food: 1

Service: 1

Luis Manuel Rios

Very bad service, the guy at the counter takes your order and they don't really give you what you ordered, and they get upset if you complain about what you are paying, their supervisors should do something about it.

Gaby Lopez

They forgot my 2 orders of curly damm fries šŸŸ

MondragonMSaul

Usually I get cool people but today I got this rude dude with glasses I pulled up and asked for a number 7 and he responded with ā€œEnglishā€ in my mind I just said tf I am speaking English then I just matched his attitude

Atmosphere: 2

Food: 4

Service: 3

Alfredodelgado

Stop putting eggshells inside I see that

Ann S

Waited over 20 min for 8 tacos. Indian manager there sneered and kept giving to the drive through. Never got tacos, got $$ back instead.

Atmosphere: 1

Food: 1

Service: 1

Arif Sinan

They have a good selection of burgers, and during off-peak hours, you get your food rather quickly.

Matthew Kriege

The place is great, and most of the staff is very nice. I love the restaurant itself. It’s very clean and is in a great location. However, the Asian lady, I don’t know her name, who took my order was very rude. I asked for onion rings with my chicken nuggets and she got mad and said that I can’t get them, and that I have to get them separate. She also got mad at me when I didn’t realize she had been calling my number, and she saidā€ I called you a long timeā€. I don’t know why some people are so rude. She should not be there. She’s got an attitude.

Ang Do

I remember this place sells bread, but it's very popular. Cars lined up to go.

Map Cat

Really good at 6am. Ordered in the app and it was ready when I arrived.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Halfsie Fries, Egg Rolls, Two Tacos, Fries, Large Curly Fries, Tiny Tacos

Kevin Cruz paredes

The worst experience of my life in terms of gastronomy, terrible customer service and rude people.
The burger I ordered tasted terrible and much of the seasoning was left out.
The potatoes were cold.
Just the day I went they told me that they didn't have ice for any drinks, how is it possible that they don't have ice in these establishments.
The milkshake was just whipped cream and tasted just sugary and warm.
The bathrooms were quite dirty and had a rather unpleasant smell.
In short: Jack in the Box takes first place as the worst food chain establishment for all these reasons.
I won't say that I hope it will be better on my next visit because I don't plan to have another terrible experience.

Atmosphere: 2

Food: 1

Service: 1

N. A.

Typical fast-food restaurant, nothing special. The cashier was nice and our order came out fast. Average tasting food, didn't find anything special about it and don't understand the hype of it (I'm from the East coast.) Fries were good as it was crunchy for both the straight and curly fries. Also, for whatever reason, both my burgers were missing bacon, which was supposed to be included. The sourdough sandwich was okay.

Parking: Decent size parking lot.

Kid-friendliness: Great place to bring your kids for a cheap burger and fries. There is no play area.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Fries, Seasoned Curly Fries

Marizela Guerra

I had a strawberry milkshake it was the best,but I needed to sit outside and staff had a fit I was having heart issues and needed air and to sit down didn't apprehended it

Atmosphere: 5

Food: 5

Service: 2

MELI Gomez

Everything is very dirty, the soda machine is super dirty.. the manager yelling at the employees is very bad service...

Atmosphere: 1

Food: 1

Service: 1

Jesus Aguilar-Sanchez

Open late for when you get the munchies.

Parking: If you come late hours about 8-12 thru drive thru expect a line.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Bacon Ultimate Cheeseburger

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