Jack In The Box

697 Curtner Ave, San Jose
(408) 267-6682

Recent Reviews

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Patrick King

I get coffee from Maria every morning, and she's a sweetheart.

Atmosphere: 5

Food: 3

Service: 5

Jennifer R.

Bathroom was nasty and the food gave me food poison...

Atmosphere: 1

Food: 1

Service: 1

wilson

if i could give this placr 0 stars i would. the food took 40 minutes but i didnt even get the food. horrible people. i asked for my money back and once i asked for the remaining amount of money they were like “its fine” NO ITS NOT FINE BECAUSE WHATS YOUR PROBLEM YOU TOOK MONEY FROM ME AND DIDNT EVEN GIVE
ME
ANYTHING

Atmosphere: 1

Food: 1

Service: 1

Eduardo Engracia

Good service and customer friendliness

Atmosphere: 5

Food: 5

Service: 5

Ramona Quiroz

I am very happy with the very friendly service and fresh food and the very clean restaurant

Atmosphere: 5

Food: 5

Service: 5

Logan Boster

20 minutes for a strawberry shake

Atmosphere: 1

Food: 1

Service: 1

mich

Worst drive-through experience of my life. Sat in line for 10 minutes, ordered with someone who barely spoke english, finally got to the window and waited 5 more minutes while they made my food, badly. The shake should have a "some assembly required" sticker on it. Because this was vanilla with a chocolate hat; rather than emulsified chocolate like the pictures. After mixing it up, I tried to sip, but of course the straw had an extra hole in it. Luckily, I was on my way inside because they got my sandwich completely wrong. It's a good thing I could smell the tomatoes that it wasn't supposed to have, or I might have driven away without checking. They replaced the sandwich, but they didn't replace the 30 minutes I am never getting back. This is not hyperbole. I literally timed how long I was in the drive-through and waiting at the window. Could have gone to a sit down restaurant for the same time and price. This place needs more staff working at once, and needs to make sure the person taking drivethrough orders is more fluent in English.

Food tasted icky as well. Pooling grease in the burger box did not enhance the experience.

Atmosphere: 1

Food: 2

Service: 1

Peter Mcg

I had ordered food here around 11 at night I had saw a guy with grey collar work tshirt guessing he's the lead i saw him making my food with out gloves 🧤 this is the second time I had saw him without gloves while making people food I got grossed out and denied my food I'm not trying to get food poisoning info love jack in box but I don't appreciate it when I see a worker not using gloves and touching salad and bread with bared hands that's 🤢 my hands aren't clean so why should I trust his hands for all I know he didn't wash his hands in that dirty restroom

Rose

🤢I stopped by to eat today, December 19,2024 ~Noon-1:00 o’clock the service seemed ok. However, I immediately noticed right after I consumed the number #14 chicken sandwich with two tomatoes and no sauce my tummy started hurting and aching. It gave me diarrhea. 😷

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Chicken Sandwich

Jordy Arias g

Poor service.
Poor quality
They forgot the lettuces and tomatoes on the sandwich.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Jack, Onion Rings, Jr Bacon Cheeseburger, Chicken Teriyaki Bowl, Grilled Chicken Salad, Homestyle Chicken Club Sandwich, Extreme Sausage Sandwich, Meat Lovers Breakfast Burrito, Egg Rolls, French Fries, Jumbo Jack, Stacked Grilled Cheeseburger Munchie Meal Daytime, Bacon Ultimate Cheeseburger, Two Tacos, Homestyle Ranch Chicken Club

Adriana Villa

The man attending me at 5-6am was so sweet and attentive, I could tell it was busy by the amount of staff on board but he STILL made it happen, AND did it with friendly service + a smile. Will definitely be coming back to this location again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Crispy Jack Wrap, Seasoned Curly Fries, Meat Lovers Breakfast Burrito, French Fries, Two Tacos, Chicken Sandwich, Stuffed Jalapenos, Meat Lovers Burrito, Loaded Tiny Tacos

First

Awful service. In addition to the attitude after not genuinely hearing what he was asking, each car took a minimum of 6 minutes. This isn't In N Out...food is garbage.

Atmosphere: 1

Food: 1

Service: 1

Ay Okay

They have been struggling for a long time with customer service and there non-working soda machine and the scary bathrooms. I Hate leaving bad reviews but it's been over a year since I have been back and it's still not a nice place to visit, eat, or even use there restroom.

Atmosphere: 1

Food: 1

Service: 1

Lou ggle

Hard to order food but overall everything was good. Obviously got the 2 tacos. Tried the mini chimi loaded without the lettuce ?. Pretty good. Love the easy access off the hwy 87. Fast & easy location. Drive thru

Atmosphere: 5

Food: 5

Service: 4

Tyler “Eduardo” Bar-Ness

Forty minutes in the drive through for them to forget half the order, mess up the other half of the order, and not give a receipt.

Atmosphere: 1

Food: 2

Service: 1

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