Came into buy food for dine in and one of the server told me she cannot help me because I had to order myself on the machine. I wanted a customized burger and cannot select my option with the machine . Told the lady and she said sorry is the only option. . For me she just did not want to do her job and I just left and will never come back to that place ever again .
Atmosphere: 1
Food: 1
Service: 1
Eve Papineau
The service was great the girl that worked there held the door open so I could get my 20 inch bike through!
Atmosphere: 5
Food: 4
Service: 5
Devin Jeremiahh
Goated
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich, Onion Rings, Two Tacos
Luis Ortiz
It's Jack
Atmosphere: 5
Food: 5
Service: 5
Avey Garza
Order was wrong,and left out sauces, wasn't busy at all, hopefully robots takeover soon.
Atmosphere: 1
Food: 1
Service: 1
Juana Garcia
THE MANAGER NOT SURE HIS NAME BUT HE HAS BEEN WORKING THERE FOREVER SUPER NICE AND GOT MY PICKY ORDER CORRECT! 💯
Atmosphere: 5
Food: 5
Service: 5
Diego Rivera
I went through the drive-thru and asked if I Can have marinera sauce, which they said they ram out. I questioned if I had marinera sauce in the bag (ordered mozzarella sticks) and they said yes. Just got home and I had no marinera sauce.
Also they just threw in everything and it was leaking on my car. With other stuff that I ordered.
I have gone to this Jack in the Box, on different days, different times and they always seem to screw up orders or charge you for something you didn't order. customer service is very unprofessional, Very young with attitude , people who just don't care. The manager, really needs training and really needs to train his crew,
Parking: Parking horrible people park all crazy.
Atmosphere: 1
Food: 1
Service: 1
VEGAS MANDADOS
The lady who is in customer service in a very bad mood, auto service, terrible attention.
Atmosphere: 1
Food: 1
Service: 1
Randy G
Nice hot food
Đù Tạng
I have nothing more to say, really hungry at night so I stopped in for the first time. The price is really high compared to the quality of the chicken, the surrounding space is humid and not cleaned so it smells, as well as the staff need me to rush for more than 20 minutes to get the food.
Will never come back.
Atmosphere: 2
Food: 2
Service: 2
Jess Shih
The situation was absolutely unacceptable. The team assigned to the 3:30 AM shift on 1/18 clearly lacked proper training and showed complete disregard for customer service and food quality. From the start, I specifically requested freshly cooked large curly fries, but they handed me a portion so small it didn’t even qualify as medium. Worse, they didn’t prepare a fresh batch. Instead, they lazily took old fries and put them back into the fryer, attempting to pass them off as fresh. When I pointed out the issue and asked again for freshly cooked fries, they repeated the same lazy action, tossing the same fries back into the fryer for a few seconds. The result was an inedible, greasy mess that was completely unfit to serve—the fries were visibly drenched in oil, making it impossible to eat. This lack of effort and care ruined the entire customer experience.
I love the onion rings !
Food: 5
A great deal for a late night snack after work
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Came into buy food for dine in and one of the server told me she cannot help me because I had to order myself on the machine. I wanted a customized burger and cannot select my option with the machine . Told the lady and she said sorry is the only option. . For me she just did not want to do her job and I just left and will never come back to that place ever again .
Atmosphere: 1
Food: 1
Service: 1
The service was great the girl that worked there held the door open so I could get my 20 inch bike through!
Atmosphere: 5
Food: 4
Service: 5
Goated
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich, Onion Rings, Two Tacos
It's Jack
Atmosphere: 5
Food: 5
Service: 5
Order was wrong,and left out sauces, wasn't busy at all, hopefully robots takeover soon.
Atmosphere: 1
Food: 1
Service: 1
THE MANAGER NOT SURE HIS NAME BUT HE HAS BEEN WORKING THERE FOREVER SUPER NICE AND GOT MY PICKY ORDER CORRECT! 💯
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru and asked if I Can have marinera sauce, which they said they ram out. I questioned if I had marinera sauce in the bag (ordered mozzarella sticks) and they said yes. Just got home and I had no marinera sauce.
Also they just threw in everything and it was leaking on my car. With other stuff that I ordered.
Food: 2
Service: 2
Restaurantji Recommends
I have gone to this Jack in the Box, on different days, different times and they always seem to screw up orders or charge you for something you didn't order. customer service is very unprofessional, Very young with attitude , people who just don't care. The manager, really needs training and really needs to train his crew,
Parking: Parking horrible people park all crazy.
Atmosphere: 1
Food: 1
Service: 1
The lady who is in customer service in a very bad mood, auto service, terrible attention.
Atmosphere: 1
Food: 1
Service: 1
Nice hot food
I have nothing more to say, really hungry at night so I stopped in for the first time. The price is really high compared to the quality of the chicken, the surrounding space is humid and not cleaned so it smells, as well as the staff need me to rush for more than 20 minutes to get the food.
Will never come back.
Atmosphere: 2
Food: 2
Service: 2
The situation was absolutely unacceptable. The team assigned to the 3:30 AM shift on 1/18 clearly lacked proper training and showed complete disregard for customer service and food quality. From the start, I specifically requested freshly cooked large curly fries, but they handed me a portion so small it didn’t even qualify as medium. Worse, they didn’t prepare a fresh batch. Instead, they lazily took old fries and put them back into the fryer, attempting to pass them off as fresh. When I pointed out the issue and asked again for freshly cooked fries, they repeated the same lazy action, tossing the same fries back into the fryer for a few seconds. The result was an inedible, greasy mess that was completely unfit to serve—the fries were visibly drenched in oil, making it impossible to eat. This lack of effort and care ruined the entire customer experience.
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