Homeless people are all around the doors. Food quality is bad and staffs don't speak English at all.
Atmosphere: 1
Food: 2
Service: 1
Newground alt
I have come to this kfc consistently their fried chicken tastes fresh and crispy about 80% of the time. The workers are mostly friendly, I have only had one or two bad experiences with the workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tenders Flavor Meal
James Choe
Store wasn't busy, yet it took over 30 minutes for ONE wrap combo order!
Nicholas Leon
The female behind the corner acted like she could care less if I placed an order or not, another individual came in and they started speaking Spanish to each other and she completely ignored me when she was done with her conversation then and only then did she take my order. When my order was complete she did not advised me that it was on the counter so I'm sitting waiting to be called by the number and finally another employee pointed out to me that my food had been sitting on the counter for about 5 to 8 minutes really piss poor service.
Atmosphere: 2
Food: 3
Service: 1
Kevin Bulger
Jose is the best!!! I usually stop by on my way home from work and he is always so friendly and makes my day brighter.
Atmosphere: 5
Food: 5
Service: 5
Autumn L.
the food is obviously delicious but the fucking workers were assholes and talking to me like im slow terrible customer service
Diana M.
great food love their bowl, great customer service. the manager was lovely!!! messed up on my order and he got on it quickly
Alex P.
Super nice guy was working, I came in close to closing which is a jerk move on my part, but the guy was super chill ab it and was nice. Sorry for coming in so late
Matthew Allen
Nasty, junky. Take it out and Domino's. Eyesore both of these places.
Went there last night. I paid a little over $14I got a small side of mashed potatoe with gravy, 1 biscuit, one chicken leg and a chicken little. The chicken little is almost 5$ with a little tiny peace of chicken and like a ton of extra mayo. i got mayo all over my beard and hands- they need to teach the lady how to add mayo. I can get a lot more for $5 at wendys and better quality. The chicken leg was also almost 4$ and it was almost the size of a wing at wing stop. Two bites and VERY crunchy. I did ask for crispy but this chicken was beyond crispy. If you are gonna charge so much, make the food fresh and neat. Makes a difference. The only thing that tasted good was the biscuit and mashed potato. But mashed potatoes doesn’t go bad easily anyways. I had to go to pizza my hearth afterwards because i was surprised a $14 meal didn’t fill me up.
Martin Mutugi
One of best KFC Locations i have encountered. In all my travels all over the world.....this was among the best of all. Staff were friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Jay Johnson
I moved to this area about a year ago and the Santa Clara KFC was less than a quarter mile from my apartment. My wife and I have loved KFC since our childhood. However, after just a few visits to the 552 Santa Clara, we were no longer fans of your products and had decided not to purchase KFC again. The final straw came when the new chicken nuggets were released and we were excited to see how a chicken restaurant would prepare a chicken nugget. When we got the nuggets, they were cold and hard and completely impossible to eat. After that KFC was permanently off the menu.Recently I spent some time in a rehabilitation center in Campbell, CA and I was allowed to eat whatever I like. I decided to try KFC which was less than a block away at 3144 South Bascom. The chicken was hot and fresh, correctly seasoned and served in an efficient and courteous manner. I was impressed by the speed of the service and the quality of the product. Simply put, it was the KFC of my childhood and not the poor quality food at 552 Santa Clara.After my discharge, I decided to give 552 Santa Clara another chance and unfortunately they did not meet the challenge. The chicken was obviously old and had been sitting around for several hours at the least. Shame on you 552 Santa Clara pay attention to your standards and remember you represent a well established product with an outstanding brand reputation. It's time you remember this and raise your standards.
Atmosphere: 1
Food: 1
Service: 1
A Beautiful Minecraft Server Network
Didn’t listen to my order carefully. Tried to give me a combo repeatedly. Messed up order but thankfully fixed it when I returned to cashier. Quality of chicken wasn’t the worst, but still not great. I think KFC should attempt to make chicken tenders texture more similar to Raising canes and also match the sauce.
Mark W.
We all know that KFC isn't the healthiest choice and that quality can vary. But this location serves actual dog food. So greasy that the skin falls off the chicken as you pick it up. Wasn't always that way at this location, but the crew there now is terrible. If you have the craving for KFC, it won't be satisfied here.
The shop looks nice, but staff working there unfriendly and no service attitude.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Fries, Tenders Flavor Meal, Fried Chicken
Homeless people are all around the doors. Food quality is bad and staffs don't speak English at all.
Atmosphere: 1
Food: 2
Service: 1
I have come to this kfc consistently their fried chicken tastes fresh and crispy about 80% of the time. The workers are mostly friendly, I have only had one or two bad experiences with the workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tenders Flavor Meal
Store wasn't busy, yet it took over 30 minutes for ONE wrap combo order!
The female behind the corner acted like she could care less if I placed an order or not, another individual came in and they started speaking Spanish to each other and she completely ignored me when she was done with her conversation then and only then did she take my order. When my order was complete she did not advised me that it was on the counter so I'm sitting waiting to be called by the number and finally another employee pointed out to me that my food had been sitting on the counter for about 5 to 8 minutes really piss poor service.
Atmosphere: 2
Food: 3
Service: 1
Jose is the best!!! I usually stop by on my way home from work and he is always so friendly and makes my day brighter.
Atmosphere: 5
Food: 5
Service: 5
the food is obviously delicious but the fucking workers were assholes and talking to me like im slow terrible customer service
great food love their bowl, great customer service. the manager was lovely!!! messed up on my order and he got on it quickly
Super nice guy was working, I came in close to closing which is a jerk move on my part, but the guy was super chill ab it and was nice. Sorry for coming in so late
Nasty, junky. Take it out and Domino's. Eyesore both of these places.
Atmosphere: 4
Restaurantji Recommends
Went there last night. I paid a little over $14I got a small side of mashed potatoe with gravy, 1 biscuit, one chicken leg and a chicken little. The chicken little is almost 5$ with a little tiny peace of chicken and like a ton of extra mayo. i got mayo all over my beard and hands- they need to teach the lady how to add mayo. I can get a lot more for $5 at wendys and better quality. The chicken leg was also almost 4$ and it was almost the size of a wing at wing stop. Two bites and VERY crunchy. I did ask for crispy but this chicken was beyond crispy. If you are gonna charge so much, make the food fresh and neat. Makes a difference. The only thing that tasted good was the biscuit and mashed potato. But mashed potatoes doesn’t go bad easily anyways. I had to go to pizza my hearth afterwards because i was surprised a $14 meal didn’t fill me up.
One of best KFC Locations i have encountered. In all my travels all over the world.....this was among the best of all. Staff were friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I moved to this area about a year ago and the Santa Clara KFC was less than a quarter mile from my apartment. My wife and I have loved KFC since our childhood. However, after just a few visits to the 552 Santa Clara, we were no longer fans of your products and had decided not to purchase KFC again. The final straw came when the new chicken nuggets were released and we were excited to see how a chicken restaurant would prepare a chicken nugget. When we got the nuggets, they were cold and hard and completely impossible to eat. After that KFC was permanently off the menu.Recently I spent some time in a rehabilitation center in Campbell, CA and I was allowed to eat whatever I like. I decided to try KFC which was less than a block away at 3144 South Bascom. The chicken was hot and fresh, correctly seasoned and served in an efficient and courteous manner. I was impressed by the speed of the service and the quality of the product. Simply put, it was the KFC of my childhood and not the poor quality food at 552 Santa Clara.After my discharge, I decided to give 552 Santa Clara another chance and unfortunately they did not meet the challenge. The chicken was obviously old and had been sitting around for several hours at the least. Shame on you 552 Santa Clara pay attention to your standards and remember you represent a well established product with an outstanding brand reputation. It's time you remember this and raise your standards.
Atmosphere: 1
Food: 1
Service: 1
Didn’t listen to my order carefully. Tried to give me a combo repeatedly. Messed up order but thankfully fixed it when I returned to cashier. Quality of chicken wasn’t the worst, but still not great. I think KFC should attempt to make chicken tenders texture more similar to Raising canes and also match the sauce.
We all know that KFC isn't the healthiest choice and that quality can vary. But this location serves actual dog food. So greasy that the skin falls off the chicken as you pick it up. Wasn't always that way at this location, but the crew there now is terrible. If you have the craving for KFC, it won't be satisfied here.