KFC
2672 Cropley Ave, San Jose
(408) 262-4444
Recent Reviews
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Clerk friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
They don't give enough ketchup and hot sauce.
i ordered an 8 piece and they gave me 2 packs of ketchup and 2 packs of hot sauce. like what the heck?
Atmosphere: 5
Food: 4
Service: 3
The manager was training a cashier when I order my food. She was helpful and offered great customer service skills.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Crispy Fried Chicken
The cashier was very nice, unfortunately whoever prepared the fry bowl just gave me hard fries and everything was cold like I was kinda confused why the cheese wasn’t melted but this was highly disappointing. You can just let me know it’ll be a 10 min wait or something instead of giving me scraps of cold food
Atmosphere: 2
Food: 1
Service: 5
5 stars these kings gave me a extra biscuit in my meal super fast service i order at 8:12 order was ready at 8:15 . I love these kings that were working there they deserve a bonus ?
Atmosphere: 5
Food: 5
Service: 5
Very good crispy fried chicken
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crispy Fried Chicken
There chicken is dry and there should build a raising canes no one likes it the food is nasty ?
The service at this place was wonderful, helpful and even very friendly. The food to go on the window service not so good. I got fries as one of my sides for a family meal and they were extremely salty (yuck) I also ordered a large mashed potato which the tub it came in was NOT FULL at all but the large gravy sauce that I ordered was full. See the pictures attached. With a teaspoon I served 3 scoop which was barley 2 oz as a serving not enough to feed 3 people or 4 people. I ordered 6 biscuits and they did not give me any butter at all (given they asked me if I wanted any ketchup or hot sauce and I said no but I ordered 6 biscuits butter should be automatically), no napkins and only 2 spoons. For a 50 dollar meal all these this should be included. Side note: Looks like I can't upload pictures
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Mac & Cheese, Crispy Fried Chicken, Gravy, Mashed Potatoes, French Fries
I order two orders of two-piece dinner I asked for original after I get home I realizes extra crispy I come back and talk to the cashier that took my order the cashier said oh well then I asked for the manager the manager tell me next time call
Food: 1
Service: 1
Typical experience
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
KFC is an easy option for dinner but it is no longer cheap. An 8 piece meal will cost you over $35. When I come here, I like to order on the app and dive up and pick up my order. There is no curbside so if you park, you have to get down and pick up your order. Wait time depends on what you order. The pot pies are good but there's normally a wait. Last time I was a little disappointed in the fries. They are over $7 but they only fill them up half way. Other than that the service is good.
Parking: The parking lot is small but there is normally no one there so you can get parking.
Kid-friendliness: Fine to bring kids of all ages.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Crispy Fried Chicken, Chicken Sandwich, Tender
We went in last Sunday (I think), and I must commend the service I received. A very mannerable 20 or 30 something y.o. kid. I was blown away by the service. "Hello, how are we both doing, and of course, welcome to "KFC"... They DO exist?; a most shocking moment on earth, yet. Thank you, KFC, for a righteous training of this person. I will return.
Atmosphere: 5
Food: 5
Service: 5
BATHROOMS ARE SO CLEAN AND THE FOOD WAS DELICIOUS!! Will be coming here every day for the rest of my life??!!!
Atmosphere: 5
Food: 5
Service: 5
Very unpleasant place. I picked up an Uber eats order here. Restrooms are closed to visitors. When I asked for the key to use the restroom, the employee was rude and insisted that I first confirm on the app that I had accepted the order, even though the order was still on their shelf. there was no soap in the restroom. In general, don’t order there.
Atmosphere: 1
Service: 1
It was nice and service was good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Family Fill Up, Mashed Potatoes
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