KFC
3288 S White Rd, San Jose
(408) 238-8687
Recent Reviews
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I do come here every Tuesdays coz of the deal cheap chicken they should do this 5 days a week to lure more customers. They friendly customer service great.
Atmosphere: 5
Food: 5
Service: 5
I stopped by this KFC because I was craving crispy chicken, and it did not disappoint! The chicken was hot, crispy, and fresh. There were plenty of seats to sit down and enjoy the food comfortably. Nice and friendly service too — I’ll definitely come back!
Atmosphere: 5
Food: 5
Service: 5
They are open till 11 pm wow
Atmosphere: 5
Food: 5
Service: 5
I got the large fries This what I got 🍟. There a lack in transparency and integrity. It happens to another customer as well. Dont visit this location. Try another location . So disappointed ☹️. Rant over.
Atmosphere: 1
Food: 1
Service: 1
The manager are very dude and have a bad attitude
Atmosphere: 1
Food: 2
Service: 1
It's okay
Atmosphere: 4
Food: 4
Service: 4
Great service, courteous staff
Atmosphere: 4
Food: 5
Service: 5
Ordered 14 pieces of drumsticks with coupon. Tasted like they been seating all day dry not juicy. Awful taste!!!
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fried Chicken
The cold flaw is overpriced. 419 for a fairy small individual bowl.
Atmosphere: 5
Food: 5
Service: 5
Staff were friendly and efficient. The place is very clean. Very fast service. Dinner for me and will always order a bucket of 10 extra crispy chicken.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Excellent Juan gave me good customer service.
Atmosphere: 5
Food: 5
Service: 5
Instead of getting your order right, they just give you whatever chicken is ready. It's awful that the KFC nearest to me has the laziest staff that doesn't care.
Fried chicken and
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
I have been going to this particular KFC since I was around 8 years old. Lately, it’s been kept clean. The tables and decor are simple, but clean. With plenty of room and always seem to have available tables.The food was actual, fresh, hot and tasty.The service on the other hand was a whole different story. It was just my husband and I, so our order was simple. Two of the #8’s, one with dark meat and one with white meat. The cashier didn’t know English very well and we don’t speak Spanish, so a bit of back and forth. When we picked up the order we asked for our cups, forks and napkins. He ignored us for a few minutes, then said, “what do you need”. When we told him he said your order doesn’t come with cups. A nice gentleman behind us handed us a coupon as we were paying. So cashier said, bc we used the coupon we didn’t get drinks. We said, oh ok can we please have cups for water, utensils & napkins. He wasn’t very happy he had to give us two small cups. He walked away before handing us utensils and napkins. He ignored us again. Another 2 workers walked by and we said, oh excuse us. They ignored us. One more employee walked by, and we asked again, can we please have 2 forks and napkins, she tossed 2 plastic forks on the counter and stormed away. My husband noticed napkins by the drinks (it only had a few) so we took a few and sat down to eat. When we opened our meals, they were both white meat. I didn’t mind since that’s what I ordered. But, bc my husband has a hard time swallowing white meat, he always orders dark meat. That’s why he specifically ordered dark. My husband went back to the same guy and the guy stormed over to our table to look for himself. He said that’s what we ordered. We know what we ordered bc, well that’s our usual order. He said, and that is dark meat. My husband showed him it was a white piece of breast. He didn’t agree. So he walked away. My husband said, I want to talk to the manager. Another man came out and the whole story was again told. He said, his employee said that’s what we ordered. After going back and forth for way longer than desired, my husband was given 2 pieces of dark meat. Funny but not.I suggested to the manager to better train her employees, to listen to have better attitudes, to treat customers with a little more respect and at least greet with a smile. I explained, times are tough these days and when someone goes out to eat, last thing they want to deal with is a snobbish employee. I believe customers should also be kind as well. I never raised my voice and treated them all kind. Just gave a little advice to the young manager, they can take it or leave it.Happy New Year staff at KFC on Aborn Rd in San Jose CA. Hope it brings you lots of blessings.
Atmosphere: 4
Food: 4
Service: 1
Cashier charged me twice and I called in to discharge with store. which is faster and convenience, but manager is Not doing her job. First she said "Find a receipt and get me the ticket #" When I called in she said "It is in pending transaction...." I felt she doesn't want to help on my case for sure and trying to delaying on my case to be forget.At least she should of write down my info and ticket# to check later or so...Worst KFC service I ever had...
Atmosphere: 1
Food: 4
Service: 1
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