King Eggroll Express - San Jose

This place used to be a good bang for your buck. Servings used to be overflowing. But now, they cut off the quantity of the serving they put on the combos. Then when my husband & I asked for 2 small cups of water which they used to serve, they said they no longer provide that. Just 2 cups of water but they can't provide it. What type if restaurant cannot provide just a cup of water? Deplorable attitude from a server who is supposed to be serving their customers. We used to eat here often, spending $40-50 per meal, but we've finally decided we're not coming back. There are better Chinese/Vietnamese restaurants in Milpitas/San Jose. Disgusting!!😏

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Fried Rice, Mushroom Chicken, Broccoli Beef

Bad customer service, my dad came in for lunch, they all talking bad about my dad in vietnamese because they think dad cant understand what they are talking about, and i saw they mixed the old food with the fresh food

Horrible food and overpriced. Ordered two plates and two egg rolls..some food was way overcooked and the rest burnt. The egg rolls was pure grease, and the sauce was complete water

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Fried Rice, Broccoli Beef, Orange Chicken

If people walk into your buffet style store, you take care of them first. That's the whole point of having 'express' in your name. You have people walking in, and you make them wait and wait, then, you fill phone orders first so by the time they get to the counter, there is no food left, so now they have to wait longer. Its terrible customer service. You should take care if your walk in customers better. I tried ordering online, but then you don't know what your getting. I wish this place was run better.

Atmosphere: 1

Food: 5

Service: 1

very poor service!!! the lady that i spoke in the phone is soooooo meann!!! VERY ATTITUDE!!!!

Went about 5 mins before closing. Very nice night crew. Ordered chicken wings, veggies and pork egg rolls. The only problem was the egg rolls. They cooked them fresh for us which was nice. They sucked though. Took them back, less than 24 hrs later, not even asking for a refund. Just an exchange for the same amount in Chicken. Oriental lady was very rude and told me I should have tasted them before leaving the restaurant, even though we didn't have time at purchase. No Customer Service. My only point is taste EVERYTHING BEFORE YOU WALK OUT OF THAT DOOR. STAND IN LINE AND TASTE EVERYTHING! THEIR CUSTOMER SERVICE SUCKS. I was VERY NICE. She cared MORE about $11 than she did a bad review. Bad Form. It was ONLY AN EXCHANGE REQUEST IN LESS THAN 24 HRS. I'll never return to this establishment, not because of the bad eggroll but because they care nothing for their customers. 😪🤯😬🤔👀

This is only my second time coming to this location and each time, my fried egg rolls were under holding temperature. I love shrimp rolls they are my favorite. But after opening the box and finding a friend I won't be coming back. Hair does not belong in food. Friendly people no doubt! But they need to hold their food at proper temps. I work in the industry.

Atmosphere: 2

Food: 2

Service: 5

Friendly staff and great portions! Chill place to eat too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice

I was just in to grab 3 egg rolls. 1.99 ea. Can out to 6.23 with tax. The guy said he's short on change. So I said I got credit card. Then he says min. For credit card is 10$. So I gave him 7$ cash. And shorted me the change. And even told me that he's giving me less.. but there's still enough change to pay me. Wth

This place sells old food and old drinks to it's customers. I'm assuming they purchase the products at a discounted rate and upchargw the customers. Soda was expired and I was told because o opened it I was basically stuck with it.

Atmosphere: 1

Food: 1

Service: 1

Unfortunate review of two stars because the food was DELICIOUS but it gave all four of us diarrhea afterwards. We had salt & pepper fish, Szechuan beef, kung pao chicken, and some other chicken with mushrooms.

Atmosphere: 5

Food: 2

Service: 5

Always good and don't mind the wait when its busy it's worth it but usually in and out pretty

Food: 5

Service: 5

Food was decent, definitely felt a bit more quality than panda express but less options. It is a small fast food restaurant however so service (which is similar to panda express) might have a small line.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bowl- Sweet and Sour Pork with Chow Mein, Sweet & Sour Chicken Bowl with Fried Rice and Chow Mein, Orange Chicken, Mushroom Chicken

Only 1 vegetarian option. Haven't tried it yet.

My bf and I frequent this location and we've never had any issue. The staff is super friendly, the portions are massive and the food is always good.Today was no exception but while watching TV and eating I felt a crunch in my beef and broccoli. Ngl I thought it was a fingernail (to give you an idea of how hard it was) and I was having a mental crisis thinking I was chewing on someone else's fingernail. I reached in my mouth and pulled out a metal thing. Kinda like a bread tie? Not sure what it is or where it came from but I know it's not supposed to be in my food.Again, this is a great location, food and service are fantastic. I've never had this happen to me before so I was really shocked and I definitely won't be coming back for a long time if at all ?Edit: the thing was in the beef (beef and broccoli) the rest of my food was perfectly fine.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Teriyaki Chicken Stick