La michoacana plus - San José, CA.

I went for strawberries with cream and they are not delicious at all, they look like milk, nothing more than strawberries, no flavor.

Very bad costumer service ,I spend like over $150 dollar , and I forget order for one of my group , I tell to them ,if can help me ,they said, So rude No, You have to make line again , I lease be nice , next time we will going to next door ,

This place is trash worst service ever dont even waste your time in line

Service: 1

I asked for tostilocos and this is what I get berly anything..the girl had a bad attitude and wouldn’t want to sell us more fruit or chips according to her manager they will get in trouble..never again going there

Atmosphere: 1

Food: 1

Service: 1

The workers are rude, some of the ice creams are old (spoiled), we kindly wanted to change an ice cream at the same time because it tasted strange and they said it was my problem because I didn't like it, simply if the ice cream was bad and smelled strange, terrible service They didn't want to give me my money back and they didn't want to change my ice cream either, they put it back in the jar with the rest, they didn't throw it away, please be careful with this Michoacan girl.

Food: 1

Service: 1

I was in the neighborhood and saw this shop. It was a very colorful interior. It has many ice cream and ice cream bar selections. Since it is mexican ice cream and dessert shop and I love Msngonada so much, I went in and asked if they had Mangonada, and yes, they had it. The worker was nice. It was one of the best mangonada I had. It's not that sour. I like the tamarind candy, which is chewy. Pricewise it is quite high but it is ok.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mangonadas

The service from a lady is very poor, she has no respect for the customer, personally she treated me with a very bad attitude, the family in front of me was the same, I like to visit the place two three times a week because the product is of very good quality And no, I never like to leave bad reviews but today it is worth it since I did not like the way a worker serves the customer, it is specific.

Service: 1

Wow. Girl working was rude. We ordered. Waited 20 minutes before realizing she forgot our order. Then she asked what we order and started helping someone else before making our order. Waste of time

First time been there its so good so many ice cream flavors the raspados were so delicious

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mangonadas, Naturales Fresas Con Crema Fresh Strawberries with Cream & Esquite Con Hot Cheetos

There was a couple lafies who cut infront of me and my daughters, when it was time to help us the employee askedif he had been helpd i said no and i told her we were there first and she still went ahead and asked the other ladiea if they were here first. So disrespectful and discriminatory.

Atmosphere: 5

Food: 5

Service: 1

As much I want to say I love it, I did not.
3 employees for a busy business? Really.
Long lines, employees look tired and stressed.
Because they are so busy, they don’t have time to clean tables and floors which they look all dirty.
This place charge very well, they should be able to hire more people on their busy days.

Shame on the owner, do it better for your employees.

Atmosphere: 3

Food: 4

Service: 1

I know it's inflation but $13 for whip cream and strawberries then $8 for just chips and cheese!!

Atmosphere: 1

Food: 1

Service: 1

Oh, children making the place exciting.

Atmosphere: 1

Food: 1

Service: 1

We were there 3 days ago:
- They no longer have packages.
- The fruit was some dry and some chopped perhaps at least a day before (it takes away the desire to order bionics).
- I ordered 3 flavors of snow that looked freshly made in the freezer (and they never grabbed it from there), not even by mistake did the whipped cream of my banana split touch the lid of the box (that's empty), and They put the topping on it for fear of going overboard with a miserable plastic teaspoon)
- The large balls that were used when this branch opened disappeared (now they are almost half size)
- I came to this ice cream shop because I thought I was exactly paying for the quality and service (now it is expensive and poorly served)
- When they gave us what we ordered, the milkshake with gansito was super melted, the banana split too (please have a way to take the order and charge us before they serve us so that when they prepare the things for us they will deliver them to us).
- Train your staff when there are few people (and briefly to make them smile and stop making disgusted faces when we choose our flavors "we customers decide what we will buy."
And as a suggestion, I think they need more staff at the front, even if it's mid-week or well, there were 2 people who were there.

Parking: The parking lot gets very full on weekends.

Atmosphere: 3

Food: 3

Service: 1

Some delicious ice creams

Atmosphere: 4

Food: 5

Service: 4