La Original Paleteria y Neveria
273 Willow St, San Jose
(408) 320-2387
Recent Reviews
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Nice place to go for your summer cravings, clean atmosphere, small parking lot, and good portions although a little bit pricey; they charged extra if you're using your debit card. I wish I could give this establishment a 10/10 but unfortunately they don't take allergies seriously. I'm allergic to coconut, and every time I go to get my fresas con leche I've asked nicely to be careful with that but I guess it's too much to ask because I still got an allergic reaction; after nicely asking again to be careful they just responded to me really defensive stating that if I keep getting allergic reactions it's probably something else I'm allergic to, and I should go check myself. I understand your concern but as a customer I don't think you should be speaking to us in that way, their unprofessional response made my experience very unpleasant.
Excellent service and excellent ice cream and Mexican appetizers.
Very good 👍
👍🙂
"I recently had a disappointing experience at an ice cream shop. Unfortunately, the quality of the ice cream was subpar. When I politely brought this to the staff's attention, I was met with rudeness and a terrible attitude. Their unprofessional response made the experience even more unpleasant."
Atmosphere: 1
Food: 1
Service: 1
I wish this place can be back to the original excellence service from before , now is just quantity over quality, the fruit just keep getting worse, I recently purchase a fruit salad with partial mold and my previous one with a couple hairs ,wish they can control the food quality better, the ones that know fresh fruit would know when it is compare to old fruit😒, i have pictures of it
Atmosphere: 1
Food: 1
Service: 1
Excellent place brong the kids, date...I'm sure you will love it
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Strawberry Ice Cream, Waffle with Ice Cream and Fruits, Sugar Cone, 1 Scoop of Ice Cream, Ice Cream Cone
Excellent service. The snow is delicious. Very clean and very professional employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle with Ice Cream and Fruits, Super Bionico, Tostilocos
They discriminate against nationality when hiring staff and there is a girl who raises the price of the toppings, she doesn't give even a little milkmaid for free, it's very bad vibes.
TRUE
They discriminate against nationality when hiring staff and there is a girl who raises the price of the toppings, she doesn't give even a little milkmaid for free, it's very bad vibes.
TRUE
Restaurantji Recommends
I've been visiting this place since they opened over 10 yrs ago. Never disappoints. Good ice cream. Bomb agua frescas and the best tasting antojitos. ?
First time at this cute shop. I got nachos so good and my mom got strawberry and Creme ice cream in a waffle cone... so yummy. Looking forward to going back soon.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry Ice Cream, Waffle Cone, Nachos Con Jalapeños
I Lille this place the only thing is the meals are so Big like for 2 people. I always have to throw away half of my meal. I love them if they had kids sizes for all their meals. Ex. Half durito preparado or small Durito bags, mini fresas con crema, small aguas frescas , kids Ice cream, small nachos etc.
Portions are huge and that reflects the price. They don't exhibit KCal of their meals and that should be dangerous for your health specially people with heart disease, diabetic and children.
Atmosphere: 5
Food: 2
Service: 5
$20 for green mangos (manguitos verdes) ??That’s insane. Overpriced fruit and rude service. Don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
This places is ???
Atmosphere: 5
Food: 5
Service: 5
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