Absolutely dreadful experience. I bought three tattoo remover sessions directly from them, bypassing Groupon. However, they only completed two sessions, and the third one was never provided. They didn't respond to my phone calls for weeks, and finally answered my phone call after I left a review. They ended up scheduling an appointment, I drove for 30 minutes, only to find out they didn't show up. A complete waste of time and money, as I never received the prepaid service.
Deanne P.
I spoke to Sara after posting my review and she addressed my concerns and really was apologetic for the experience I had. This was a simple misunderstanding and I am happy that it was resolved because they really do great work and have given me great results after my fillers and Botox. I should have also addressed my concerns at that time instead of getting upset and defensive. Thank you Sara for truly caring and for clearing the air. I am happy that we were able to work out!
Katie M.
I had really bad experience with my tattoo removal service by luxe medica. She was late for my 1st appointment. For my second appointment, she didn't do much on the tattoo removal. The result was same as 1st appt. She told me that if I want better result, I have buy coupon(6time coupon) from her shop personally not from Groupon. For the 3rd appt, she cancelled the appt last minute and I have to rescheduled it to today. I went in today and no one was at the shop. I waited about 40 mins and no one showed up. I called the shop as well and no one picked up the call. I now have to find another place for tattoo removal due to this experience.
Lucille D.
I scheduled an appointment with Christine for 8/3/23 at 12 noon. I arrived on time & the door was locked. I waited until 12:45 before giving up. Meanwhile I tried reaching them by phone. No answer & the mailbox was full. I tried many times after that to give them the benefit of the doubt, but the had no success. I prepaid for this treatment & am very upset at the lack of response. I even sent an email & received no answer.
Claire W.
Don't go there! I am so regret to get the PRP Micro-needling there. Here are the reasons: 1) When we started the micro- needling after numbing, she only took about 10 mins working on it today. Maybe it's even less 10 mins. It's done!You can see the photos of my left face right after it's done. Almost nothing happened. The right face she did a little bit more work on it, but not that much. It's too quick. It costs $450! Not worth it!2) And, when she draw my blood, my blood spilled out. Not really professional. I asked her about PRP injection. She said she couldn't do it. Only the nurse can do that. I am not sure whether she is a nurse or not,but she drew my blood?!3) Most importantly, she only put PRP on the face at the beginning and at the end. However, my friend just told me, it's better to separate the area since the PRP dry so fast. It should be added more times when each area is done. OMG! It's such a waste for my blood! And, it cost much more than normal micro-needling.4) Plus, she did not clean my face when we started the process. She said she would put the numbing cream on my face anyway, she can clean the face when she remove the numbing cream later on. My friend who had more experience was so surprised. It was a big mistake. The face has germs. This procedure must be done under a very clean face! It's abnormal putting the numbing cream before cleaning the face. 5) I saw their deal on Groupon for $450. So, I called them and asked some questions. They told me I could pay them directly since they needed to pay Groupon money. I did. I just paid the full amount $450. However, I found Groupon has 25% deal later on. I called them again. They said they couldn't match the price since I have paid them. They saved the money, while I lost the deal with my good heart to pay them directly! I should have purchased from Groupon. They can match the deal normally. I am really upset for the experience there. Micro-needling is suffering. And, I feel that I paid the money without getting the satisfying service. And, I risk myself to do that. Hopefully, my face will be O.K. in the next several days.
Tricia D.
March 17 2023 update. After standing me up, the spa manager Sara got in touch with me to understand my pain issues, which she claims to have related to their MD. I never got to meet or get examined by their MD as promised, even by Zoom. The manager talked to their MD about my symptoms and told me that the MD recommended they place more threads to try to fix the issue, so she convinced me to come back in and let them try to fix it.I came back in to try to let them fix it, but the RN refused to place threads in the area because she was scared to make the problem worse. She did put some threads in another part of my face, which was kind of scary since she did it freehand without mapping with a marker first for symmetry. As far as I can tell, there is no medical supervision. I have never seen or heard from their MD. They don't seem to care about following what their MD tells them to do. I am reporting them to the Medical Board.
Nanci O.
first time visiting this office - I saw Christine. let me just say I am so happy my treatment was with her. Christine was very welcoming, knowledgeable, and patient. communicating through text messaging was definitely a PLUS for me. I have a 6 month old baby so my go to is definitely TEXT. Christine filled my Nadolabial and lips OMGOSH! Love love love in love with the mild filler I got. I don't want to be extreme with fillers, more of a preventative thing for me. I noticed nasolabial and wanted to minimize lines on lips. a little went a long way and I couldn't be happier. Christine thank you for being amazing at what you do, thank you for your sweetness and patience. I enjoyed my treatment with you and thank you for giving me my confidence back with these minor fixes. I'll be seeing you soon. I definitely recommend you visit Christine at Luxe Medica.
Rashmi P.
I am presently taking laser hair removal treatment here, I already done with 3 sessions but i do not see any results. Hair growth is same ,thickness of hair is same .
Jennifer N.
Really disappointed with this Medspa. I really wanted to trust the Yelp reviews. DO NOT GO HERE they do not care to provide you with quality work. I bought a package for IPL laser and on the second treatment I was burnt on my forehead. I texted the girl that did my laser and she told me i was in fact "burnt" from the laser. When i got the treatment done she informed me she would avoid my psoriasis spot so the laser doesn't irritate it. That wasn't avoided and my forehead felt like i got my skin burnt off it was so painful and swollen. I had a lip filler appointment that same week and it has now been 3 weeks and my lips are uneven and lumpy. I texted her and she has not responded for a few days now. So i guess my only option is to write a Yelp. I never write reviews but i feel like i should warn others about places like this so they don't come in expecting their filler or laser to look great and end up being botched. Now i have a painful burn on my forehead and my lips are uneven.
Jazlin S.
Absolutely can not recommend this place enough! The staff is so welcoming and the salon is beautiful and clean. They are efficient with their time and do quality service. They are so skilled and sweet highly recommended!
I had an amazing experience with Luxe Médica Aesthetics. Especially from my providers. From the start to end, every staff member I interacted with was helpful, pleasant and professional. The facility was calm, smoothing and welcoming. I felt completely safe and well taken care of. I was only recommended what I needed and what was necessary for me. I cant wait to come back and see them again before the holidays start.
Roxanne R.
I have received IPL, RSURFX, laser hair, and other services from this med spa. My results were great and very pleased. My Botox lasted long. My skin looks smooth and very youthful. The staff was very professional, educational and nice during/after my procedures. They do more than that hair restoration, O shot pshot, PRP therapy, micro-needling and etc.. They DON'T try to over sell you on services. Very GREAT at listening to me and my concerns. I'm looking forward to my future appointments and services with them.
Lucina R.
The Botox did not work at all, no effect, went elsewhere a month later. I do not recommend this place.
KonaHi10
I absolutely love the service and talent at luxe medica, I would highly recommend this place for any service and with any of the staff. I have worked with Sara, Paris and Christine. They always listen to my concerns but also give me their expert advice and I'm always so happy with my results.
Paloma A.
I love this place! I have worked with Sara, Paris and Christine each is so amazing and talented and provide consistent excellent service. I would highly recommend any of the staff for any service
Absolutely dreadful experience. I bought three tattoo remover sessions directly from them, bypassing Groupon. However, they only completed two sessions, and the third one was never provided. They didn't respond to my phone calls for weeks, and finally answered my phone call after I left a review. They ended up scheduling an appointment, I drove for 30 minutes, only to find out they didn't show up. A complete waste of time and money, as I never received the prepaid service.
I spoke to Sara after posting my review and she addressed my concerns and really was apologetic for the experience I had. This was a simple misunderstanding and I am happy that it was resolved because they really do great work and have given me great results after my fillers and Botox. I should have also addressed my concerns at that time instead of getting upset and defensive. Thank you Sara for truly caring and for clearing the air. I am happy that we were able to work out!
I had really bad experience with my tattoo removal service by luxe medica. She was late for my 1st appointment. For my second appointment, she didn't do much on the tattoo removal. The result was same as 1st appt. She told me that if I want better result, I have buy coupon(6time coupon) from her shop personally not from Groupon. For the 3rd appt, she cancelled the appt last minute and I have to rescheduled it to today. I went in today and no one was at the shop. I waited about 40 mins and no one showed up. I called the shop as well and no one picked up the call. I now have to find another place for tattoo removal due to this experience.
I scheduled an appointment with Christine for 8/3/23 at 12 noon. I arrived on time & the door was locked. I waited until 12:45 before giving up. Meanwhile I tried reaching them by phone. No answer & the mailbox was full. I tried many times after that to give them the benefit of the doubt, but the had no success. I prepaid for this treatment & am very upset at the lack of response. I even sent an email & received no answer.
Don't go there! I am so regret to get the PRP Micro-needling there. Here are the reasons: 1) When we started the micro- needling after numbing, she only took about 10 mins working on it today. Maybe it's even less 10 mins. It's done!You can see the photos of my left face right after it's done. Almost nothing happened. The right face she did a little bit more work on it, but not that much. It's too quick. It costs $450! Not worth it!2) And, when she draw my blood, my blood spilled out. Not really professional. I asked her about PRP injection. She said she couldn't do it. Only the nurse can do that. I am not sure whether she is a nurse or not,but she drew my blood?!3) Most importantly, she only put PRP on the face at the beginning and at the end. However, my friend just told me, it's better to separate the area since the PRP dry so fast. It should be added more times when each area is done. OMG! It's such a waste for my blood! And, it cost much more than normal micro-needling.4) Plus, she did not clean my face when we started the process. She said she would put the numbing cream on my face anyway, she can clean the face when she remove the numbing cream later on. My friend who had more experience was so surprised. It was a big mistake. The face has germs. This procedure must be done under a very clean face! It's abnormal putting the numbing cream before cleaning the face. 5) I saw their deal on Groupon for $450. So, I called them and asked some questions. They told me I could pay them directly since they needed to pay Groupon money. I did. I just paid the full amount $450. However, I found Groupon has 25% deal later on. I called them again. They said they couldn't match the price since I have paid them. They saved the money, while I lost the deal with my good heart to pay them directly! I should have purchased from Groupon. They can match the deal normally. I am really upset for the experience there. Micro-needling is suffering. And, I feel that I paid the money without getting the satisfying service. And, I risk myself to do that. Hopefully, my face will be O.K. in the next several days.
March 17 2023 update. After standing me up, the spa manager Sara got in touch with me to understand my pain issues, which she claims to have related to their MD. I never got to meet or get examined by their MD as promised, even by Zoom. The manager talked to their MD about my symptoms and told me that the MD recommended they place more threads to try to fix the issue, so she convinced me to come back in and let them try to fix it.I came back in to try to let them fix it, but the RN refused to place threads in the area because she was scared to make the problem worse. She did put some threads in another part of my face, which was kind of scary since she did it freehand without mapping with a marker first for symmetry. As far as I can tell, there is no medical supervision. I have never seen or heard from their MD. They don't seem to care about following what their MD tells them to do. I am reporting them to the Medical Board.
first time visiting this office - I saw Christine. let me just say I am so happy my treatment was with her. Christine was very welcoming, knowledgeable, and patient. communicating through text messaging was definitely a PLUS for me. I have a 6 month old baby so my go to is definitely TEXT. Christine filled my Nadolabial and lips OMGOSH! Love love love in love with the mild filler I got. I don't want to be extreme with fillers, more of a preventative thing for me. I noticed nasolabial and wanted to minimize lines on lips. a little went a long way and I couldn't be happier. Christine thank you for being amazing at what you do, thank you for your sweetness and patience. I enjoyed my treatment with you and thank you for giving me my confidence back with these minor fixes. I'll be seeing you soon. I definitely recommend you visit Christine at Luxe Medica.
I am presently taking laser hair removal treatment here, I already done with 3 sessions but i do not see any results. Hair growth is same ,thickness of hair is same .
Really disappointed with this Medspa. I really wanted to trust the Yelp reviews. DO NOT GO HERE they do not care to provide you with quality work. I bought a package for IPL laser and on the second treatment I was burnt on my forehead. I texted the girl that did my laser and she told me i was in fact "burnt" from the laser. When i got the treatment done she informed me she would avoid my psoriasis spot so the laser doesn't irritate it. That wasn't avoided and my forehead felt like i got my skin burnt off it was so painful and swollen. I had a lip filler appointment that same week and it has now been 3 weeks and my lips are uneven and lumpy. I texted her and she has not responded for a few days now. So i guess my only option is to write a Yelp. I never write reviews but i feel like i should warn others about places like this so they don't come in expecting their filler or laser to look great and end up being botched. Now i have a painful burn on my forehead and my lips are uneven.
Absolutely can not recommend this place enough! The staff is so welcoming and the salon is beautiful and clean. They are efficient with their time and do quality service. They are so skilled and sweet highly recommended!
Restaurantji Recommends
I had an amazing experience with Luxe Médica Aesthetics. Especially from my providers. From the start to end, every staff member I interacted with was helpful, pleasant and professional. The facility was calm, smoothing and welcoming. I felt completely safe and well taken care of. I was only recommended what I needed and what was necessary for me. I cant wait to come back and see them again before the holidays start.
I have received IPL, RSURFX, laser hair, and other services from this med spa. My results were great and very pleased. My Botox lasted long. My skin looks smooth and very youthful. The staff was very professional, educational and nice during/after my procedures. They do more than that hair restoration, O shot pshot, PRP therapy, micro-needling and etc.. They DON'T try to over sell you on services. Very GREAT at listening to me and my concerns. I'm looking forward to my future appointments and services with them.
The Botox did not work at all, no effect, went elsewhere a month later. I do not recommend this place.
I absolutely love the service and talent at luxe medica, I would highly recommend this place for any service and with any of the staff. I have worked with Sara, Paris and Christine. They always listen to my concerns but also give me their expert advice and I'm always so happy with my results.
I love this place! I have worked with Sara, Paris and Christine each is so amazing and talented and provide consistent excellent service. I would highly recommend any of the staff for any service