McDonald's

Eastridge Ctr, 2200 Eastridge Loop, San Jose
(408) 528-6700

Recent Reviews

Kitsun9

Not 24hEverything’s dirtyManagers got an attitude

Kyle Garcia

First employee tried to hand me the wrong order, second one corrected him when I looked confused by the contents. I ordered a large shake but was given a medium. When I approached them about this the guy told me it’s a large. I go to McDonalds often enough to know their sizes, and my friend ordered a medium soda that came in the same size cup. Also took my friend’s order wrong. On the flip side the shake was one of the better ones I’ve had in a while, so food was decent but service was terrible.

Atmosphere: 3

Food: 4

Service: 1

Gabe S

These prices feel like I am at the airport. They do not have sweet tea or regular tea. They advertise lemonade but don't have it. I feel bad for this location, the higher ups need to step up. These workers are working hard but are limited because of the management short comings.

Atmosphere: 2

Food: 3

Service: 2

Julissa Ayala

ice cream machine never works.

Food: 2

Service: 1

Love Dove

The food is always good here. They are consistent, prompt and efficient with orders here. Thank you to the team for doing a great job at working together to make things run smooth.

Atmosphere: 5

Food: 5

Service: 5

Gillynn C.

Ok when I'm starving and on the road or when I'm just driving around McDonald's is my go to. Download the app and get rewarded with free food and lots of good deals. At times I'll use the buy one get one Big Mac free and buy 2 large cooks and donate a meal to hungry stranger. That's my go to order. I even love eating the cold Big Mac. Not the fries tho it's gotta be hot. With the app you can do curbside pickup and they bring the food out to you. It's so much faster than drive thru. Not much you can say about Mickey Ds except get free food by getting the mobile app. I've got 30k points. Keep an eye out tho pints expire after a year. So I have points expiring monthly since I've been a member for awhile. Happy Fry Day

Paula Traynor

This was very good! I know have a very full tummy. ?☺

Nisarg Dave

Regular McDonald’s policies don’t apply here. Even manager is either unaware or acting being unaware. All McD provide free refill on large sodas but this one doesn’t. It’s not about the cost of the soda but company wide policy should be honored.

Mitchell Davis

I have to regularly wait around 15 minutes to order here. 1 person on 4 registers is the normal routine. Avoid this place if you want something fast.

Vichet K.

Order 202 October 7,2022 Bought a large Coke. Waited. Heard numbers 203-207 get called up. Customers after me who ordered got their orders first. Went to ask the guy who rang me up. He said to wait and that they were pushing out orders. Asked another person and she gave me a diluted coke with the ice all melted. I know you guys are busy and understaffed, but I literally just got a drink and it was just left there and I was brushed away like some monogoloid. Smh McDonald's git gud. At least get average.

Joseph A.

Overall, McDonald's food is trash quality, but we all are familiar with it and most of us are willing to eat it. They have all the same items as the stand alone store fronts, but their employees tend to not be the brightest around. They have no problem asking d*** questions like, "Would You Like Ice" or "Did you want a bag for your to go order", so if you don't expect much then you won't be disappointed. I would have given them two stars but because they are still cheaper than all the other food options in the food court, they slid by.

MARTIN Cota

Customer service are not reliable, I'm waiting for almost 5 minutes but didn't attend me.

Ralph Wiltse

I had fun there they were really fast at getting me n my family our orders...nice and clean there

Le Doan

Cheating store. I buy 20 mc chicken nuggets. But they put only 9 pieces ea h box. So, total only 18. This happen for me 5 times. Before i dont care much because i think they do too fast and has mistake. But everyweek i bring my kids to shopping mall and eat McDonald when i order mc chiken nuggets is happen. So, 5 time straight, i dont think just a mistake. They cheat to steal people money.

Suzanne Mahoney

Basic fast food what do you expect?

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