McDonald's

1033 E Capitol Expy, San Jose
(408) 225-7662

Recent Reviews

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Sam S

Order coffee on app and when I go to Macdonald he said I don’t have coffee no refund get charged

Norma Rubio

They're always getting my order wrong!!!!

Food: 2

Service: 2

Ryan

Don’t expect to use the restroom. Tightly locked at 815pm. You’d think body functions were an individual choice.

Duy Nguyễn

Waited for a
while. Fresh and crunchy McNuggets although it was 11:30 pm.

Atmosphere: 5

Food: 5

Service: 3

Syreeta Clark-Matthews

They can be really nice here, sometimes get a little busy and don't pay attention to other customers but it's good here, nothing bad to say.

Atmosphere: 4

Food: 5

Service: 4

Nick Scandaroon

Pretty decent place

Atmosphere: 5

Food: 5

Service: 5

Danny P

Their expresso machine is always broken, can never get my iced mocha. Have to go right next door and get it from Starbucks

Atmosphere: 3

Food: 1

Service: 3

Caleb Gross

Worst McDonalds I've ever been to. I ordered a number 3 (breakfast) with an iced coffee, two extra hashbrowns, and a diet coke. I got to the first window and noticed they had not charged for the two extra hashbrowns. They asked if I still wanted them and I said yes so they charged me for them.

I got to the second window and they handed me a hot coffee. I told them we wanted iced coffee and they asked for the receipt and realized the guy had put hot coffee, not iced, but they swapped it. We checked our bag and saw they missed the two extra hashbrowns. I told them they forgot them and they asked for the receipt and the guy had only charged me for one extra hashbrown!!!

The guy at the window had someone else come, I assume the manager, but I could not understand her and just ended up telling them I wanted my money back for the one extra hashbrown. We left and found out they had shorted us a straw and given us the wrong breakfast sandwich.

All in all, out of the six items we ordered, the only item that they got right was the hashbrown that comes with the number 3.

Service: 1

Miguel

Doesn’t have a drive thru but great service!

Atmosphere: 5

Food: 3

Service: 5

Raizel

Awful service.
The lady in the front was unhelpful, chatty, and unskilled. She was unable to give me my order correctly and struggled to be polite.

The fries were cold and hard, and I was missing a burger. The lady was very disrespectful and went back and forth about whether she even did her job right or not.

I pray for the victims who come here. 🙏

Atmosphere: 1

Food: 2

Service: 1

Henry Chavez

Z best

Atmosphere: 5

Food: 5

Service: 5

Melvin Datu

People that use the kiosk and are paying in the counter was waiting for 5-10 minutes and at least 6 employees passed by including a supervisor. And ignored the payong customer. And one employee ask the customer i don't see your order in the screen and the customer response i was waiting to pay for my order.

Atmosphere: 3

Food: 5

Service: 3

Nhut Nguyen

The fries is too soft and old. I wait for the waiter really long time and they don’t let me use the restroom
very bad service

Atmosphere: 3

Food: 2

Service: 2

Graham Phisher

Terrible service, I bought lunch here, and I asked to use the bathroom and I swear it was like going through immigration to gain access to their trashed bathroom.

Atmosphere: 1

Food: 1

Service: 1

JeweL-e Cuevas

They take forever and charged me my rewards points and than never gave me what I wanted.

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