McDonald's

777 Story Rd, San Jose
(408) 298-6533

Recent Reviews

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Ayham Al-Qamish

Need to change staff.

Atmosphere: 1

Food: 2

Service: 1

Ezta Loka

Service is always pleasant! But the atmosphere is so bright it's blandthey should get multicultural murals instead if this plain set up they should have. Kiosk added to elevate the congestion since it's shared space pr should've opened a small pick up window outdoors.. Also the seating places should've been thought of better constantly having to smell individuals unpleasantness or the fact the others butts touch the table your eating at because there no space for peopel who have a butt or a little larger than others if they are the only available seating
You'd think the colors would be red and yellow not this green kinda sad
Should also post that others wanting to listen to their phones or devices should have headphones in this public space or low volume to be considerate of other patrons

Wheelchair accessibility: M

Service: 5

Recommended dishes: Mcdouble

ELGOCA VILLA

It is the only establishment that charges me for barbecue sauce

Dustin Meyer

Came here thinking there was a drive through its in a

Atmosphere: 3

Food: 5

Service: 5

Ashu Gill

I’m writing to let you know about a really disappointing experience I had at your branch ordered a Chicken Big Mac, but when I received it, it was cold and not even warm, let alone hot and fresh. The fries were soggy and not crispy at all.

I decided to go back and have it replaced, but after waiting for another 10 minutes, the new Big Mac came out with the same issues. The burger was a mess, with sauce spilling everywhere and getting all over my hands and the box. It was really frustrating.

This has honestly been one of the worst experiences I’ve had at McDonald's, and it’s made me question whether I’ll return to this location again. It was just a total letdown from start to finish.

Thanks for listening, but I’m very disappointed.

Christina Akpan

This McD is pretty on the outside with artistic butterflies ?. The food is always made to order and the staff is very patient and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: McDonald's Big Mac, World Famous Fries

Helicoprion777 Helicoprion777

The atmosphere was a good place with workers that did their best unfortunately that’s all I can say that was good. As with my experience the people who I was with got my whole order wrong and I got to wait a good 10 minutes when they got to me and another 5 to fix my order to add insult to injury I also got food poisoning from the same burger.

Atmosphere: 5

Food: 2

Service: 1

miguel ramos

They remodel the place but forgot about the soda machine, lol . Now all they give you is kids' apple juice, ice coffee, sweet tea, or water bottle.

Silvia Saucedo

THERES NO DRIVE THRU , ITS IN A WALMART. google maps is so inaccurate sometimes. ugh!

Hormiga78

The service wasnt complete, and my pancakes bag didn’t have the syrup.

Atmosphere: 4

Food: 4

Service: 2

Benja Álvarez

The classic fast food from the MacDonals company and its well-known flavor that children like, but the prices are no longer so affordable and the hamburgers are very small.

Atmosphere: 2

Food: 2

Service: 3

Sergio Ortega

Cold coffee...very cold in the morning at 8am...wrong order...able with the manager and she just told me she was almost laughing...and I didn't even check it...they just laughed...I felt offended they thought that I wanted one more for free...or I don't know...they didn't give him the care...and I really wanted a begol of steak and they ordered a behold of hamburger...haaaa what courage...I realized now that I Avia bitten...and she told me that almost when I finished it...and it really wasn't true, I didn't even check it

Atmosphere: 1

Food: 1

Service: 1

ellen q

I got the mc chicken and the soy sauce burger, pretty good compared to American mcdonald's. There's a downstairs dining area and it was pretty quiet with few people.

Atmosphere: 4

Food: 4

Service: 5

Dana Garcia

In my Opinion I wouldn’t even rate it a 1-starI find this McDonald’s to be lacking in many ways. The food sometimes doesn’t contain the amounts of salt needed. The container of the fries aren’t being filled all the way. The sauces are being reduced to two per order even with a family sized order.

Luis Rojas

It is 10 :11 pm and I did order a regular coffee and I got told they run out of water , how do they wash their hands then? The place close at 11 and I had buy coffee before,and they will make fresh ; doesn't make sense .. clearly they don't want to make 3 people look at each other ...Very sad ..

Atmosphere: 1

Food: 1

Service: 1

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