McDonald's
777 Story Rd, San Jose
(408) 298-6533
Recent Reviews
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they cancel my order👎👎👎
Atmosphere: 1
Food: 1
Service: 1
This has a nice seating area to eat. No kiosks are available and it is more convenient to order from the app.
Atmosphere: 4
Food: 5
Service: 4
No free refills on drinks. I didn't see a sign. Should offer refunds. This is BS.
👎
-5 stars
Atmosphere: 1
Service: 1
Made me wait in parking lot for a #1 meal for over 20 minutes when there was no one in the drive through line then got my meal wrong had to go back inside store to get my food right
Atmosphere: 1
Food: 1
Service: 1
Need to change staff.
Atmosphere: 1
Food: 2
Service: 1
Service is always pleasant! But the atmosphere is so bright it's blandthey should get multicultural murals instead if this plain set up they should have. Kiosk added to elevate the congestion since it's shared space pr should've opened a small pick up window outdoors.. Also the seating places should've been thought of better constantly having to smell individuals unpleasantness or the fact the others butts touch the table your eating at because there no space for peopel who have a butt or a little larger than others if they are the only available seating
You'd think the colors would be red and yellow not this green kinda sad
Should also post that others wanting to listen to their phones or devices should have headphones in this public space or low volume to be considerate of other patrons
Wheelchair accessibility: M
Service: 5
Recommended dishes: Mcdouble
It is the only establishment that charges me for barbecue sauce
Came here thinking there was a drive through its in a
Atmosphere: 3
Food: 5
Service: 5
I’m writing to let you know about a really disappointing experience I had at your branch ordered a Chicken Big Mac, but when I received it, it was cold and not even warm, let alone hot and fresh. The fries were soggy and not crispy at all.
I decided to go back and have it replaced, but after waiting for another 10 minutes, the new Big Mac came out with the same issues. The burger was a mess, with sauce spilling everywhere and getting all over my hands and the box. It was really frustrating.
This has honestly been one of the worst experiences I’ve had at McDonald's, and it’s made me question whether I’ll return to this location again. It was just a total letdown from start to finish.
Thanks for listening, but I’m very disappointed.
Restaurantji Recommends
This McD is pretty on the outside with artistic butterflies ?. The food is always made to order and the staff is very patient and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, World Famous Fries
The atmosphere was a good place with workers that did their best unfortunately that’s all I can say that was good. As with my experience the people who I was with got my whole order wrong and I got to wait a good 10 minutes when they got to me and another 5 to fix my order to add insult to injury I also got food poisoning from the same burger.
Atmosphere: 5
Food: 2
Service: 1
They remodel the place but forgot about the soda machine, lol . Now all they give you is kids' apple juice, ice coffee, sweet tea, or water bottle.
THERES NO DRIVE THRU , ITS IN A WALMART. google maps is so inaccurate sometimes. ugh!
The service wasnt complete, and my pancakes bag didn’t have the syrup.
Atmosphere: 4
Food: 4
Service: 2
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