McDonald's

163 Branham Ln, San Jose
(408) 972-2168

Recent Reviews

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Fggdrg Vchj

The server as hearing problems and keep on saying the wrong this they were sooooo rude and the food was so cold and stale and this is not the first time they are like that stay away from this location if I can give a zero I would get better workers đŸ˜€

Paul Tocatlian

It’s disappointing that this location doesn’t offer a self-service soda refill station, especially since other nearby McDonald’s do. Given that the prices here are also higher, it feels like less value for the experience compared to other locations.

Rene Irene

I request 2 breakfast, but I don’t find anything!! for the Deluxe breakfast,, it’s stupid!!

Miguelangel Huerta Castillo

Well maintained quiet establishment

Atmosphere: 4

Henry P.

When I pulled up in drive through to pick up my order I was asked to wait. When I received my order it had already been 15 mins. My food was cold and Big Mac sandwiches were made sloppy. I know it’s fast food but really?! Quality was trash!

Atmosphere: 3

Food: 1

Service: 4

DEE MORALES

Drive thru always a toss up but the food was Horrible inedible took a bite and spit it out....waste of my $7

Food: 1

Service: 3

Omni Cupid

Every time I order large fries, I always get a large container, but they don't fill it up like it is. It would be medium fries at best. Other than that, their food is good and service is overall nice.

Food: 4

Service: 3

Recommended dishes: French Fries

Keila Acosta Bolivar

My nephews and daughters' favorite place, they always want McDonald's food.

Atmosphere: 5

Food: 5

Service: 5

Cesar Magana

I stopped by to have my coffee like every Friday and I asked Carlos for a refill. I told him, put coffee in half? And the rest of grass and 3 Splenda?
And he gave me only ? 4 of cream, is it too strong to have a coffee ☕ like that for me since I have heart problems? And I left him the glass and went to the bathroom and when I came out Carlos was sitting at a table 10 minutes before 11am (. 4-03-24) and I asked Carlos, are you the manager? ?because I felt bad how he treated me and I do not understand? Why did I order my coffee like that?
I told Carlos I'm sick with my heart ♄ and I can't drink coffee that strong? That's why I asked you for more cream and you said no? ?Could I put more than 4 creams in my total coffee? I left and how does he not care? I hope older people who have a problem with something don't come to buy something here because they don't understand them? Many people are allergic to onion or salt or pepper or have high blood sugar or a problem like mime and don't we deserve to receive poor treatment from the employees and supervisors of this establishment? From Macdonald to Snell Ave? Shopping center of Safeway San Jose ca?

Service: 1

Jose Juan Arevalo

first time here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Elizabeth Solorzano

Really bad customer service experience today around from one of the associates at the last window she gave me a bad attitude because was 1 item missing from my order she was super rude at the moment to give me my order.

Atmosphere: 1

Food: 1

Service: 1

Luis GonzĂĄlez

Kid-friendliness: Para los niños estå muy bien porque tienen juegos allí para los grandes pues al que le guste comer McDonald's estå bien a mí yo nomås voy a tomarme un café

Wheelchair accessibility: O para ellos estå muy bien porque hay espacio y qué lugares

Atmosphere: 2

Food: 2

Service: 3

James Moran

Superficial super fries like the girl from

Gustavo Quezada

Very good service, very friendly staff and good quality

Atmosphere: 5

Food: 5

Service: 5

Gina Marie

Food is never made fresh it seems. Service is quick but always get semi hot fries and burgers that have been sitting a while.

Atmosphere: 4

Food: 2

Service: 3

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