McDonald's

163 Branham Ln, San Jose
(408) 972-2168

Customers' Favorites

Menu

Photos

+69 photos
+68 photos
Add a photo

Recent Reviews

The only main issue with this place is that occasionally you’ll find hair in your food but that is rare. My biggest concern is how early at times they close dine in 30 minutes to times 3 hours in the dine in but leave the drive thru open. It’s a pain because I don’t have a vehicle and it’s annoying for those who need to eat or have ordered pick but can’t enter to get their food that they’ve ordered… The workers here are great and amazing, they make and cook the food...
There was an upset customer who didn’t understand the deals and kept arguing with the cashier, but the cashier kept her cool and calmly explained everything multiple times. I commend the service here!
Around 9:40 there was a family outside was already planning to yell at the staff before even approaching the door. On top of that, the woman kept repeating “I own a restaurant” over and over, at least 20 times, as if that meant the rules didn’t apply to her. That kind of attitude only makes the situation worse.

The staff handled it calmly and didn’t escalate, even when they were being challenged. They kept the drive thru going and stayed professional...

More Reviews