McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
585 Tully Rd, San Jose
(408) 286-3812
About McDonald's
Customers' Favorites
McDonald's Reviews
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Hours
Monday | 6AM - 11PM |
Tuesday | 6AM - 11PM |
Wednesday | 6AM - 11PM |
Thursday | 6AM - 11PM |
Friday | 6AM - 11PM |
Saturday | 6AM - 11PM |
Sunday | 6AM - 11PM |
McDonald's is a restaurant that offers a dine-in experience, but customers are expected to pick up their own orders from the counter, as table service is not provided. The cleanliness of the restaurant is commendable, making it a suitable place to bring families. The service is friendly, and the food is fresh and good.
However, there have been some recent incidents that raise concerns. One customer reported rudeness from an employee at the drive-thru when asking for syrup. Another incident involved a customer with Parkinson's who was misinformed about closing time, leading to discomfort. Additionally, customers noted that the bathroom is closed an hour before closing time, which makes it difficult to wash hands before eating.
Some customers have pointed out issues with the food, such as the appearance of the Big Mac, which reflects the care put into the meals. It has also been mentioned that there are no napkins in Happy Meals at this location.
In summary, this McDonald's is a clean and friendly restaurant with professional employees. However, customers are expected to pick up their own orders, and there have been instances of rude customers and service issues. Overall, the restaurant offers a good dining experience, but there is room for improvement.