Panda Express

2131 Monterey Hwy, San Jose
(408) 288-6911

Recent Reviews

José Ojeda López

The food is good, but the bathrooms still lack a lot of cleanliness, every time I go they are very, very dirty and that is a bad look.

Atmosphere: 1

Food: 5

Service: 4

:p

The people that run this Panda should be embarrassed. Absolutely the worst customer service I have ever had at a fast food restaurant. I approached the counter last night to order and was basically ignored by the staff. I could hear them arguing amongst themselves about who should help me.I left after that, I didn’t even get to order. This was last night at 8pm on 6 March. People working there should be ashamed

Atmosphere: 1

Food: 1

Service: 1

Rafael Hernandez

They serve very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Beef

Stephen Rendon

nov. 14, 2023. just like any other chain food restaurant.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: The Original Orange Chicken

Adam Plank

Would give 0 stars, waiting for 20 minutes so far for chow mein

Alex montes

Didn’t fill my order on time with the right

Atmosphere: 5

Food: 3

Service: 3

Phil H.

Small portions per person. If you speak up in another language, they overload your plate. And guess what? My portions were very small. However, the portion size vs. the price I paid ($15) for the cost of going across the street. I think I've been yanked. I understand the cost of business, but these kids dont know that..The control and content of portions should be equal. Equal. However, I was full as I had to buy egg rolls to supplement the small portionsI was given with the reduced container size to make it look full of food (Shame on you, Panda). I'm going to speak another language when I order anything at Panda here. Unless I'm super friendly and put up a show. I'll get the child's portion. The place was clean for the most part. Lots of seating for Friday lunchtime after a holiday but after payday. Lots of parking bathrooms had a line. They were super fast and attentive to the extent of making money. It was pleasant overall but highly discouraged the cost and portion part. Easily go across the street and get 1/2 more and a take-home bag for a $15 meal. Come on, people. Go with the times of today's consumers without a personal bias to culture. California has changed. Truly...

Alisa A.

yadira is awesome! she was on her break/lunch, barely took her first bite of food, and was asked to hop back on the line and work. me, my friend, and even the group of customers behind us felt bad for her and she still had great spirits while serving us. 5 stars for her atleast.

Jeffery J.

Very good service like that orange duck they give. The Mexican rice be hitting as well. Love those noodles.

Jennie N.

Panda Express prides themselves as a family owned establishment---which technically is true--they aren't ran by a million different franchisees doing whatever the heck they want but still--there's no consistency at this location!AVOID THE ONE ON MONTEREY WHERE POSSIBLE.Terrible service and employee, particularly Van acts as though I am the one trying to rob them when clearly she's not reading the menu they offer.I ordered a kid's meal for my son. I selected the Orange chicken. After she fills the box I noted that the menu says orange chicken, white rice and super greens. There was no greens in the box. (Pictured) She says if I want the super green she will need to dump out part of the rice. It's not like there's an abundance. Also it's not the first time my son has ordered this. Like what?!! I tell her please see the sign that is not what it says.She proceeds to argue with me in line and I tell her to just leave it as is.Seems to me this is misleading advertisement, switch and bait load of crap , legal action waiting to happen.Zero stars if I could

Kia F.

I mean itll do in a pinch, its pretty consistent whichever one you go to. You can tell this is a lot of peoples go to when they dont really know what to eat for lunch or dinner (theres always a line). Its fine. Like you KNOW what ur gonna get when u eat here. At least its consistent.

Alex Zhang

The food is as good as before, but the online order takes out service is bad.I order my lunch there about 20 minutes before I stopped by, after I arrived there, and all for pick up my online order, the employee told me to wait 5 minutes, and about 15 minutes later, he didn't even check the status but ask me to wait me to wait another 10 minutes. After then, I talked to the manager there, and the manager find out that my order is already ready for pick up.I can't believe that pick up a online order will take me around 40 minutes, while walk in will only takes less than 10 minutes.

Atmosphere: 3

Food: 4

Service: 1

Red M & M

Food portions were chincy, rice wasn't cooked all the way neither was the chowmein and the spring rolls weren't cooked inside. Employees have poor customer service and have attitudes. No brewed Teas are ever available.

Atmosphere: 1

Food: 1

Service: 1

Monica

When I ordered online, I got a text saying it's done and when I git there, it's not even been made yet. Kinda disappointing. I could have waited inline and got my food faster. The food is great.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: The Original Orange Chicken, Honey Walnut Shrimp, Fried Rice

The 1 M & M

Food portions were chincy, rice wasn't cooked all the way neither was the chowmein and the spring rolls weren't cooked inside. Employees have poor customer service and have attitudes. No brewed Teas are ever available.

Atmosphere: 1

Food: 1

Service: 1

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