Jennifer was so kind, considerate and informative, made us glad we stopped in after being so long since we had been in a Panera.
Atmosphere: 5
Food: 5
Service: 5
Kunal Sampat
The staff working in the kitchen is wonderful. Great food! I’ve been enjoying Panera Bread veggie sandwiches and soup on and off since 2007.
Atmosphere: 5
Food: 5
Service: 5
Jessica Corona
I love Panera bread and the food was really good
Atmosphere: 5
Food: 5
Service: 5
Neda Mandegaran
We visited because I had a reward visa card that was in contact with panera bread. The machine didn’t accept my card. Tried a few times, no luck! The gentleman at the cashier didn’t know about the card and the issue. I paid with another card. Later I called and spoke with “store manager” that knew nothing about the card and possible issue. She referred me to the customer support. Later I called the card services and appeared that the problem was with the machine at the store! And store manager was just holding the title and knew nothing about issues at her store.
Pros: spacious and clean indoor space, ordering kiosks are very helpful when busy, easy parking, food can be customized
Atmosphere: 5
Food: 4
Service: 3
Marco Ramirez
I like it
Atmosphere: 5
Food: 5
Service: 5
Michelle Miller
Sadly, I think this location is becoming diminished in its service to customers. Twice in 2 weeks a simple egg/sausage/cheese sandwich order to go was missing the sausage and when I unwrapped my order it was egg on Ciabatta, no cheese, no sausage. Not going back to this one.
Atmosphere: 3
Food: 3
Service: 2
Emily Campbell
Fresh and flavorful. I tried their special chicken asiago sandwich and butternut squash soup.
Atmosphere: 3
Food: 4
Service: 5
Khryz Dee
Very poor customer service from Deisy who was at the cash register. She snapped on me when I corrected her the order she plugged in for us.
Please send her to the kitchen and just wash the dishes só as she doesn’t ruin your customers experience at your location.
The brocolli cheddar soup is very salty at this location. Used to be our favorite.
Atmosphere: 2
Food: 1
Service: 1
Priscila Villalobos
This is the smallest portion I have ever received when choosing you pick two. When I asked the employees they said it's like that because I chose the pick two. I paid $15.62 for this and clearly it's not worth it judging by the portion size. You get bigger portions at other paneras in San Jose.
Atmosphere: 1
Food: 2
Service: 2
Mckayla
A lot of seating! Great place to get some work done
I have not eaten at Panera in decades and I now I remember why. I'm vegetarian and ordered the pressed caprese garden panini and they doused it in mayonnaise. WTAF. A sandwich shop that can't make a sandwich. That's Panera!
Atmosphere: 2
Food: 1
Service: 3
Darshit Shah
They messed up my order twice and were not at all apologetic
Atmosphere: 3
Food: 5
Service: 1
montserrat leal
Nice , attentive and plugs everywhere
Atmosphere: 5
Food: 3
Service: 5
Atlas S
Very overpriced food, they barely give you anything and charge you a fortune. The soups seem like they are just Campbell's soup out of a can.
Atmosphere: 3
Food: 1
Service: 3
Daniela Sanchez
In the morning I was at the restaurant around 9 where I requested an order and shortly after I asked for the bathroom key and the person who was where you ask for the order and with a bad attitude gave me the key to the bathroom, it is really uncomfortable and annoying receive such attention.
Jennifer was so kind, considerate and informative, made us glad we stopped in after being so long since we had been in a Panera.
Atmosphere: 5
Food: 5
Service: 5
The staff working in the kitchen is wonderful. Great food! I’ve been enjoying Panera Bread veggie sandwiches and soup on and off since 2007.
Atmosphere: 5
Food: 5
Service: 5
I love Panera bread and the food was really good
Atmosphere: 5
Food: 5
Service: 5
We visited because I had a reward visa card that was in contact with panera bread. The machine didn’t accept my card. Tried a few times, no luck! The gentleman at the cashier didn’t know about the card and the issue. I paid with another card. Later I called and spoke with “store manager” that knew nothing about the card and possible issue. She referred me to the customer support. Later I called the card services and appeared that the problem was with the machine at the store! And store manager was just holding the title and knew nothing about issues at her store.
Pros: spacious and clean indoor space, ordering kiosks are very helpful when busy, easy parking, food can be customized
Atmosphere: 5
Food: 4
Service: 3
I like it
Atmosphere: 5
Food: 5
Service: 5
Sadly, I think this location is becoming diminished in its service to customers. Twice in 2 weeks a simple egg/sausage/cheese sandwich order to go was missing the sausage and when I unwrapped my order it was egg on Ciabatta, no cheese, no sausage. Not going back to this one.
Atmosphere: 3
Food: 3
Service: 2
Fresh and flavorful. I tried their special chicken asiago sandwich and butternut squash soup.
Atmosphere: 3
Food: 4
Service: 5
Very poor customer service from Deisy who was at the cash register. She snapped on me when I corrected her the order she plugged in for us.
Please send her to the kitchen and just wash the dishes só as she doesn’t ruin your customers experience at your location.
The brocolli cheddar soup is very salty at this location. Used to be our favorite.
Atmosphere: 2
Food: 1
Service: 1
This is the smallest portion I have ever received when choosing you pick two. When I asked the employees they said it's like that because I chose the pick two. I paid $15.62 for this and clearly it's not worth it judging by the portion size. You get bigger portions at other paneras in San Jose.
Atmosphere: 1
Food: 2
Service: 2
A lot of seating! Great place to get some work done
Atmosphere: 5
Food: 5
Restaurantji Recommends
I have not eaten at Panera in decades and I now I remember why. I'm vegetarian and ordered the pressed caprese garden panini and they doused it in mayonnaise. WTAF. A sandwich shop that can't make a sandwich. That's Panera!
Atmosphere: 2
Food: 1
Service: 3
They messed up my order twice and were not at all apologetic
Atmosphere: 3
Food: 5
Service: 1
Nice , attentive and plugs everywhere
Atmosphere: 5
Food: 3
Service: 5
Very overpriced food, they barely give you anything and charge you a fortune. The soups seem like they are just Campbell's soup out of a can.
Atmosphere: 3
Food: 1
Service: 3
In the morning I was at the restaurant around 9 where I requested an order and shortly after I asked for the bathroom key and the person who was where you ask for the order and with a bad attitude gave me the key to the bathroom, it is really uncomfortable and annoying receive such attention.
Service: 1
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