Tonight was bad. I couldn't remember the type of cheesesticks that I normally ordered. So the employee was confused and told me that they don't add toppings on the cheesesticks. Yet they offer a bacon cheesesticks. Even the manager came off kinda with a sour attitude. I am seriously considering going somewhere else for Papa John's. Be careful dealing with these people after midnight.
Atmosphere: 2
Food: 4
Service: 2
Jed Shuster
There is a guy and a women working tonight (11/5/25) and that guy needs to be fired immediately. He would do anything possible to provide terrible customer service and be as problematic as possible. He wanted something like $60 for what costs $20.45!! Buahahaha!! Nice try buddy and thanks for ruining my meal.
Your deals are location specific!!! He should honor your specific location's deals when ordering in person.
This guy is bad for your business. I am confident he has caused a lot of the other 1 Stars ratings at this loction, because I've been coming here recently kinda often and the staff have been really great!!
Fire this guy and improve your own business. Friendly advise. Actually, he should quit... definitely doesn't deserve unemployment.
Atmosphere: 1
Food: 1
Service: 1
kuruvella sai harsha
pizza is really good
Atmosphere: 5
Food: 5
Service: 5
xyz zyx
The pizza was delicious
Atmosphere: 5
Food: 5
Service: 5
Kendall Granger
The pizza was sooo wow . I loved the crust, loved the new trio sauce . Pesto one is my favorite. Love that papa John’s is bringing in these new flavors . The service was good and they are so clean and neat . Putting it in my favorite places to go in San Jose for sure ❤️
Atmosphere: 5
Food: 5
Service: 5
Dave A
I think they’ve hired the most incompetent person to handle customers. That dude is totally oblivious to people waiting right in front of him.
Atmosphere: 1
Food: 4
Service: 1
Sudha MR
Friendly employees. Great pizza. Papa John’s is way more delicious than Domino’s or any other pizza chain. We love all their crusts. Personally, New York crust is a good balance of thin crust that’s also filling. They even have plenty of signature vegetarian pizzas or make your own. They also give a complimentary garlic sauce which is awesome. Very reasonably priced and always consistent. They are open late night and the employees have always been courteous and punctual. There are lots of parking spots available behind the complex and on Lenzen street.
Atmosphere: 5
Food: 5
Service: 5
Chirag Shah
I had a fantastic experience at this Papa John’s location, managed by Sai ,One of the finest I’ve come across. The environment was exceptionally clean, which immediately made a great impression.
As a vegetarian, I was especially pleased with their attention to hygiene. They assured me that they always wash their hands before making every pizza, which made me feel very comfortable and respected as a customer. The ingredients were fresh, and the pizza was well-cooked and delicious.
Another huge plus is that they’re open until 2 AM ,A lifesaver when it’s hard to find a place to eat late at night.
I would highly recommend this Papa John’s to anyone, especially fellow vegetarians looking for a clean, accommodating place with great food and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Lincoln Oh
Love their promotion
Atmosphere: 5
Food: 5
Service: 5
Macy Whilson
Went for late night pizza person helping us, looked to be indian and in mid to late 20’s, i believe his name was SURYA and he was very rude. very condescending and unhelpful. very unprofessional, if you hate your job so much you should look for a new one it not the customers fault you are miserable. we are fans of papa john’s but we will never come back to this location.
Poorly run and hygiene standards are low, so be sure to get tour takeout before 1:45 or they'll cancel your order even though papa johns website says they accept orders until 2 am. Avoid this store
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veg Pizza
Francisco J. Peinado E.
Kinda bored
Atmosphere: 2
Food: 3
Service: 4
William M
The pizza is terrible. I wouldn’t even feed this to the homeless.
Atmosphere: 2
Food: 1
Service: 5
Eyanna Brumfield
The wait was much longer than stated, but food was great!!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chocolate Brownie
Curtis Nelson
I love this place it there when I need it more then avere
Tonight was bad. I couldn't remember the type of cheesesticks that I normally ordered. So the employee was confused and told me that they don't add toppings on the cheesesticks. Yet they offer a bacon cheesesticks. Even the manager came off kinda with a sour attitude. I am seriously considering going somewhere else for Papa John's. Be careful dealing with these people after midnight.
Atmosphere: 2
Food: 4
Service: 2
There is a guy and a women working tonight (11/5/25) and that guy needs to be fired immediately. He would do anything possible to provide terrible customer service and be as problematic as possible. He wanted something like $60 for what costs $20.45!! Buahahaha!! Nice try buddy and thanks for ruining my meal.
Your deals are location specific!!! He should honor your specific location's deals when ordering in person.
This guy is bad for your business. I am confident he has caused a lot of the other 1 Stars ratings at this loction, because I've been coming here recently kinda often and the staff have been really great!!
Fire this guy and improve your own business. Friendly advise. Actually, he should quit... definitely doesn't deserve unemployment.
Atmosphere: 1
Food: 1
Service: 1
pizza is really good
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious
Atmosphere: 5
Food: 5
Service: 5
The pizza was sooo wow . I loved the crust, loved the new trio sauce . Pesto one is my favorite. Love that papa John’s is bringing in these new flavors . The service was good and they are so clean and neat . Putting it in my favorite places to go in San Jose for sure ❤️
Atmosphere: 5
Food: 5
Service: 5
I think they’ve hired the most incompetent person to handle customers. That dude is totally oblivious to people waiting right in front of him.
Atmosphere: 1
Food: 4
Service: 1
Friendly employees. Great pizza. Papa John’s is way more delicious than Domino’s or any other pizza chain. We love all their crusts. Personally, New York crust is a good balance of thin crust that’s also filling. They even have plenty of signature vegetarian pizzas or make your own. They also give a complimentary garlic sauce which is awesome. Very reasonably priced and always consistent. They are open late night and the employees have always been courteous and punctual. There are lots of parking spots available behind the complex and on Lenzen street.
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic experience at this Papa John’s location, managed by Sai ,One of the finest I’ve come across. The environment was exceptionally clean, which immediately made a great impression.
As a vegetarian, I was especially pleased with their attention to hygiene. They assured me that they always wash their hands before making every pizza, which made me feel very comfortable and respected as a customer. The ingredients were fresh, and the pizza was well-cooked and delicious.
Another huge plus is that they’re open until 2 AM ,A lifesaver when it’s hard to find a place to eat late at night.
I would highly recommend this Papa John’s to anyone, especially fellow vegetarians looking for a clean, accommodating place with great food and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Love their promotion
Atmosphere: 5
Food: 5
Service: 5
Went for late night pizza person helping us, looked to be indian and in mid to late 20’s, i believe his name was SURYA and he was very rude. very condescending and unhelpful. very unprofessional, if you hate your job so much you should look for a new one it not the customers fault you are miserable. we are fans of papa john’s but we will never come back to this location.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Poorly run and hygiene standards are low, so be sure to get tour takeout before 1:45 or they'll cancel your order even though papa johns website says they accept orders until 2 am. Avoid this store
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veg Pizza
Kinda bored
Atmosphere: 2
Food: 3
Service: 4
The pizza is terrible. I wouldn’t even feed this to the homeless.
Atmosphere: 2
Food: 1
Service: 5
The wait was much longer than stated, but food was great!!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chocolate Brownie
I love this place it there when I need it more then avere
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