This store is TERRIBLE as is their customer service.
What is the point of letting customers request a specific time if you are going to OUTSOURCE your delivery to DoorDash and deliver it TWO hours early. Then refuse to help solve the issue. The Manager refused to get in the line and I can hear her in Spanish say “I don’t want to talk to her” when I am trying to get a resolution.
Your manager should be FIRED. It is not the job of the new employee to deal with customer issues, it is the job of the store manager, but her refusal just shows how little she and the company care about customers.
Atmosphere: 1
Food: 1
Service: 1
Briseida Orellana
I want to give a huge shoutout to Brian at Pizza Hut for providing truly outstanding customer service! From the moment we called in, he was incredibly patient, kind, and attentive. He took the time to answer all of our questions thoroughly and made sure we felt taken care of every step of the way.
Brian’s professionalism and positive attitude really stood out and made the entire experience smooth and enjoyable. It’s not every day that you come across someone who clearly cares so much about doing their job well and making sure customers leave happy.
Thank you, Brian, for going above and beyond—you’re a true asset to the Pizza Hut team!
Atmosphere: 2
Food: 5
Service: 5
Nikole Smith Ella
Very good ppl waited didn't hurry u up told u bout special online and let u give coupon code if paying with. Cash. Pizza was non greasy and very tasteful
Atmosphere: 5
Food: 5
Service: 5
Sophia Lopez
EBT friendly and soo good
Atmosphere: 5
Food: 5
Service: 5
divina mendoza
Ordered cheesy bites large, very dry and hard, no cheese on the inside of the bites, the entire pizza tastes like it’s been made from the day before, not happy at all. I should have ordered dominos or little Caesars!
Atmosphere: 2
Food: 1
Service: 3
Brian Partida
Solid Deal – Big Dinner Box Is the Move!
Stopped by the Pizza Hut on Cottle Road and grabbed the Big Dinner Box, and honestly, the value alone is what makes this a 4-star experience.
You get two square (not round!) pizzas, each with one topping—I went with pepperoni, and it came out perfect. The pepperoni gets that crispy edge everyone loves, not too greasy, just right. I was able to fully customize everything online, super easy, no glitches, and the order was ready quick and on time.
It also comes with cinnamon sticks and your choice of garlic bread or cheesy bread — pro tip: always upgrade to cheesy bread. Totally worth it. The cheesy bread is warm, melty, and honestly almost steals the show.
Didn’t get to snap a full photo because I dove right into it (lol), but the food came out fresh and hot, and the portions were generous for the price. Everything tasted solid — not gourmet, but really bomb for the price and convenience.
If you’re ordering for a family, friends, or just want leftovers for the next day, this box gets the job done without breaking the bank.
Tip: Customize online and go for the crispy pepperoni + cheesy bread combo — you won’t regret it.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Big Dinner Bundle with 3 Pizzas
Joel Mateo Gallego Romero
I saw that the people that prepare the pizzas were relaxed and doing al this slow with not preocupatio , my order was for 7:34pm and the people give me the pizza at 7:52 pm… that was 8 minutes Late! It hurts me because I was late… that guys are very slow
Atmosphere: 4
Food: 5
Service: 2
ALittleTwit
Food is always delicious and workers are kind. Rarely ever make mistakes, however the price may be a bit high for a few menu items.
It’s one of my usual spots!
Atmosphere: 3
Food: 5
Service: 5
babyblue 13
Good stuff
Celisha _
The food was horrible. I had to cook my pizza because it was soggy and the dough was not cooked all the way and I had to put my wings in the oven as well because they were so soft and chewy. Yuck definitely not what my husband and I hoped for. This location should be ashamed of themselves serving pizza that has uncooked dough. It’s not like we ordered a lot of toppings we had a two topping pizza. There is no reason it should have not been cooked all the way. Service was fast but now I’m wondering if it’s because they didn’t cook it the time needed. Adding a photo of the soggy dough slice that didn’t get thrown in the oven with the rest of my reheats
I ordered 2 Super Supreme Pizzas and a Hawaiian pizza. The Super Supreme pizzas only had a few mushrooms, a few meatballs three little small pieces of bell peppers. I ordered the Hawaiian pizza with extra pineapple and ham it had less ingredients that if you would have ordered a regular Hawaiian pizza. I won’t be going back to the location on Cottle.
Atmosphere: 1
Food: 1
Service: 1
Ash Foroudi
Organized, clean, fast and the food is pretty good.
Atmosphere: 4
Food: 4
Service: 4
Leticia Alonso
The quality of food is not great. Pizzas are hard and lack of toppings and over cooked. Breadsticks are hard and taste stale, over cooked. Haven't had good pizzas from pizza hut lately. Maybe need to get from other places.
This store is TERRIBLE as is their customer service.
What is the point of letting customers request a specific time if you are going to OUTSOURCE your delivery to DoorDash and deliver it TWO hours early. Then refuse to help solve the issue. The Manager refused to get in the line and I can hear her in Spanish say “I don’t want to talk to her” when I am trying to get a resolution.
Your manager should be FIRED. It is not the job of the new employee to deal with customer issues, it is the job of the store manager, but her refusal just shows how little she and the company care about customers.
Atmosphere: 1
Food: 1
Service: 1
I want to give a huge shoutout to Brian at Pizza Hut for providing truly outstanding customer service! From the moment we called in, he was incredibly patient, kind, and attentive. He took the time to answer all of our questions thoroughly and made sure we felt taken care of every step of the way.
Brian’s professionalism and positive attitude really stood out and made the entire experience smooth and enjoyable. It’s not every day that you come across someone who clearly cares so much about doing their job well and making sure customers leave happy.
Thank you, Brian, for going above and beyond—you’re a true asset to the Pizza Hut team!
Atmosphere: 2
Food: 5
Service: 5
Very good ppl waited didn't hurry u up told u bout special online and let u give coupon code if paying with. Cash. Pizza was non greasy and very tasteful
Atmosphere: 5
Food: 5
Service: 5
EBT friendly and soo good
Atmosphere: 5
Food: 5
Service: 5
Ordered cheesy bites large, very dry and hard, no cheese on the inside of the bites, the entire pizza tastes like it’s been made from the day before, not happy at all. I should have ordered dominos or little Caesars!
Atmosphere: 2
Food: 1
Service: 3
Solid Deal – Big Dinner Box Is the Move!
Stopped by the Pizza Hut on Cottle Road and grabbed the Big Dinner Box, and honestly, the value alone is what makes this a 4-star experience.
You get two square (not round!) pizzas, each with one topping—I went with pepperoni, and it came out perfect. The pepperoni gets that crispy edge everyone loves, not too greasy, just right. I was able to fully customize everything online, super easy, no glitches, and the order was ready quick and on time.
It also comes with cinnamon sticks and your choice of garlic bread or cheesy bread — pro tip: always upgrade to cheesy bread. Totally worth it. The cheesy bread is warm, melty, and honestly almost steals the show.
Didn’t get to snap a full photo because I dove right into it (lol), but the food came out fresh and hot, and the portions were generous for the price. Everything tasted solid — not gourmet, but really bomb for the price and convenience.
If you’re ordering for a family, friends, or just want leftovers for the next day, this box gets the job done without breaking the bank.
Tip: Customize online and go for the crispy pepperoni + cheesy bread combo — you won’t regret it.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Big Dinner Bundle with 3 Pizzas
I saw that the people that prepare the pizzas were relaxed and doing al this slow with not preocupatio , my order was for 7:34pm and the people give me the pizza at 7:52 pm… that was 8 minutes Late! It hurts me because I was late… that guys are very slow
Atmosphere: 4
Food: 5
Service: 2
Food is always delicious and workers are kind. Rarely ever make mistakes, however the price may be a bit high for a few menu items.
It’s one of my usual spots!
Atmosphere: 3
Food: 5
Service: 5
Good stuff
The food was horrible. I had to cook my pizza because it was soggy and the dough was not cooked all the way and I had to put my wings in the oven as well because they were so soft and chewy. Yuck definitely not what my husband and I hoped for. This location should be ashamed of themselves serving pizza that has uncooked dough. It’s not like we ordered a lot of toppings we had a two topping pizza. There is no reason it should have not been cooked all the way. Service was fast but now I’m wondering if it’s because they didn’t cook it the time needed.
Adding a photo of the soggy dough slice that didn’t get thrown in the oven with the rest of my reheats
Restaurantji Recommends
Good:)
Large 3 topping, great!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 Super Supreme Pizzas and a Hawaiian pizza. The Super Supreme pizzas only had a few mushrooms, a few meatballs three little small pieces of bell peppers. I ordered the Hawaiian pizza with extra pineapple and ham it had less ingredients that if you would have ordered a regular Hawaiian pizza. I won’t be going back to the location on Cottle.
Atmosphere: 1
Food: 1
Service: 1
Organized, clean, fast and the food is pretty good.
Atmosphere: 4
Food: 4
Service: 4
The quality of food is not great. Pizzas are hard and lack of toppings and over cooked. Breadsticks are hard and taste stale, over cooked. Haven't had good pizzas from pizza hut lately. Maybe need to get from other places.
Atmosphere: 3
Food: 2
Service: 3
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