Playback Coffee

87 N San Pedro St, San Jose

Recent Reviews

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Josie

I really really like this spot in San Pedro Square. I can’t help but think Voyager made a mistake to move down the street.. I wanted to stay loyal to them, but it was hard to as I think I’m more loyal to the location than anything.

It has a great big comfy area for mornings and early afternoons— to work, to chill for a while, and especially to bring my big dog. There’s always tables and it doesn’t feel cramped like most coffee shops do.

The food and coffee are okay. It’s worth coming for the environment!

I think there’s great potential if they add their banana cold foam latte that they’re known for at Academic.

Atmosphere: 5

Food: 3

Service: 5

Naz Delam

Love the coffee. Great Atmosphere! Great music

Shane Simpson

Great coffee shop located in San Pedro Square. Quality coffee and great service :)

Atmosphere: 5

Food: 5

Service: 5

Ian

Decent coffee, very good pastries.

Atmosphere: 4

Food: 5

Service: 4

Kathy Duong

Love going here for meetings, there are plenty of seating choices! Matcha is my favorite here.

Atmosphere: 5

Food: 5

Service: 5

Suman Hazra

It’s a decent spot. It used to be the Voyager Cafe before which is now moved across the street. The cafe shares it place a bar and there are a lot of seats. Both Indoor as well as outside. Saw a bunch of people working. Is pretty busy and it took a while to place my order. There is also a kiosk if you don’t want to interact in person. Got an ice lattice, and it was pretty okay. Again, nothing exceptional. Got the butter croissant as well. It was pretty bad and not worth it at all. Maybe because it was sitting there for a while and wasn’t fresh. Would not order again. Overall, a bad place to grab a coffee.

Atmosphere: 4

Food: 2

Service: 3

Tiff Nguyen

They pre-make their matcha in advance and my matcha came from ketchup bottle poured on top. When I was there, there was no line either. Either way, it totally defeats the purpose of matcha, which is supposed to be whisked and enjoyed fresh.

Food: 1

Vietnamese Prince

love the tiramisu latte! great space for hanging out with friends and family. staff is also super friendly!

Atmosphere: 5

Food: 5

Service: 5

Gareeyasee Saha

Cappuccino was great and tons of seating space. I came in to find a pretty long and so ordered with the QR code and my drink was ready within 5-7 minutes :)

Atmosphere: 5

Food: 5

Service: 5

Michell Genevieve

The coffee is amazing at this place! I love their Tiramisu latte, except... for the rude barista that continued to give attitude, it felt like we were bothering him when he was taking our order. I asked a simple question if the coffee itself is sweet, he kept side-eyeing me and had a sarcastic tone throughout the transaction. I'm so disappointed in the service. I was really looking forward to grabbing coffee and now it makes me hesitant to come back. The ladies have been so kind every time I come here. He was to busy dancing the day away than to be a friendly person. Service matters.

Atmosphere: 3

Food: 5

Service: 1

ryan barragan

The exterior of the place is very nice and aesthetically pleasing. The line was quite short when we arrived, but we waited 45 minutes for our drinks. We had ordered two drinks—a chai latte and a tea latte—but both tasted like water.

Not only that, but we were initially only given one drink, and the staff insisted we had only ordered one, even after checking their computer system. We had to clearly show them our receipt to finally receive both drinks.

The drinks were terrible, and the customer service was equally poor. You're better off going to Voyager right across the street. You'll actually get a delicious coffee you won't regret.

Atmosphere: 3

Food: 1

Service: 1

Frank Nguyen

Really love the music, baristas, and the drinks here. Always solid!

Atmosphere: 5

Food: 5

Service: 5

Wayne Chang

Love that it opens decently early and open pretty late for a coffee shop! Good amount of space; enough to get some work done too if you don't mind some bustling around. Fun music playing most of the time. Drinks and pastries are good as well. Clean bathrooms.

Atmosphere: 5

Service: 5

Laura Alicia

Ok, first, I really really want to LOVE this place. Not like but really smile Everytime I leave. Unfortunately out of 4 times I have visited on my way to Caltrain, I can only note one experience (my first, which made me come back) was absolutely stellar. And it was a busy Saturday with a line out the door. Best cortado ever. Flavor, foam, service. All top notch.

The other three times however have been disappointing in one way or another. Particularly, every morning I've gone these 4 times there is a lack of urgency, a lot of socializing between the Baristas and a lot of excuses as to why I cannot get what I ordered. They are out of drip, and brewing a new pot AFTER I have ordered it. It's a small spot how do you not know you're out of drip 😭 another time their drip machine was broken. Another time the wait was so long because of the kiosk when they could have taken orders at the register made me just leave.

You guys are in an awesome location, lots of busy people to buy, especially in the AM, it feels like there's no value in anyone's time, due to the overly casual socializing and lack of awareness to product stock, it's hard to keep coming back.

Drip coffee, the One Time I was able to get some was phenomenal. It's not the product but the inconsistent staff that make me knock off 2 stars.

Atmosphere: 3

Food: 5

Service: 2

Fiona

This spot used to be Voyage, but now it’s under new ownership (Voyager moved across the street). We gave it a try last weekend and honestly, it was so much worse than Voyager and even more expensive! Not sure who gave them the courage to charge those prices. We ordered a latte and a matcha latte, both watery with barely any flavor. The croissant was soft and disappointing. And we wanted to try their special drinks but the menu was so weird and we couldn’t order anything. One drink has triple shots?!

Definitely won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

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