Popeyes Louisiana Kitchen

1570 W San Carlos St, San Jose
(408) 975-6231

Recent Reviews

Nic Pit

The nastiest Popeyes i have ever been to. Had I not already paid for my order via quiosk I wouldn't have got food here. I've seen better new York bathrooms. Will report to the city

Atmosphere: 1

Food: 1

Service: 1

MrAtomichunter

Kiosk prompts you to order due to short staffing yet there are three people standing around doing nothing! Kiosk does not show combo options so we had to order from a person. We ordered and they were out of breasts! 10-12 minute wait. I substituted thighs and they gave me a break on the price I think! It took a conference to figure it out! Order for two was $33! Wow! Food was mediocre. Went to wash hands and no soap in the restroom and it was filthy . When I informed the staff they were huddled at the register making paper airplanes!! We are witnessing the slow death of our institutions first hand and no one seems to care! Sad!

Atmosphere: 2

Food: 3

Service: 2

C.J. Bertran

Love that chicken from Popeyes!

Tracey Jackson

The Worst Customer Service Ever! No One Said Hello Or How Can I Help You.... Nothing. You Have To Order By Using The Kiosk. I Was The Only One In There I Had A Question. Some Items Are Not On The Kiosk Menu. I Stood There For 10 Minutes. Not A Word From Staff. No Worries! I Will Never Go Back. I Just Happened To Be In The Area.

Atmosphere: 1

Food: 5

Service: 1

Dilimulati Diyaer

Extremely slow server. Took 40 minutes to make the

Service: 1

Alex Davila

Not as great as it can easily be for food however, the service is mildly lovely.

Atmosphere: 2

Food: 2

Service: 3

Richard Gardner

Great food, There is a pre-order sign before actual order desk expecting the customer to use it. It doesn't seem to speed up things.The staff is eager to get the order fast, just alittle lacking in atmosphere.

Matt Arch

Was on the toilet throughout the night with whatever poisoning they gave me from either their food or lack if sanitation.Food was bland. Service was forgettable. My stomach needed 2 days to recover

Atmosphere: 1

Food: 1

Service: 1

Aria TI

Employees are absolutely un bothered by the customers, they dont care you are there. Food taste and quality compared to other locations is also bad. Plus no one calls your order if its ready they dont check if you want to dine in or to go order. Trash all over counter tops as well. Terrible location and

Atmosphere: 1

Food: 1

Service: 1

Humberto Valerio

They take too long to prepare orders. Only 3 workers during peak

Atmosphere: 2

Food: 4

Service: 1

Stephanie M

I waited nearly 30 minutes for my order. It wasn't busy, there were a few customers, but I was told I had to wait for more chicken to cook. They said it would be 9 minutes, after I had already been waiting a while, and it ended up being 15 minutes. The restaurant wasn't clean. There was food residue on every table.Parking: Few spots at this location.Wheelchair accessibility: This business is wheelchair accessible.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: French Fries, Fried Chicken, Spicy Chicken Sandwich, Large Cajun Fries

Omar Murcia

The great location for a quick meal, this restaurant is now implementing a new possibly mandatory kiosk for ordering food which is very easy to use and is the first one I've ever used that dispenses a printed receipt directly. The restaurant manager was very polite and helpful when showing/introducing the ordering kiosks, I would definitely return as the location had fast and friendly service and the food was nice and hot.Parking: Free parking, this location shares the parking lot with a medical herb dispensary.Wheelchair accessibility: Wheelchair accessible parking and entryway.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Large Cajun Fries

blanca martinez

Chicken, biscuits ,mashed potatoes. We did take out.

Atmosphere: 5

Food: 5

Service: 5

Ron M.

Place doesn't take cash because they "counted it 20 minutes ago". That's 1/2 hour before closing. Piss poor service with a smug attitude

Raul Colindres

Good Chinese

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fried Chicken, 3 Piece Meal

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