Red Robin Gourmet Burgers and Brews

1000 El Paseo de Saratoga, San Jose
(408) 370-1236

Recent Reviews

gim hazuria

Delicious burgers, friendly staff, and the bottomless fries are a game-changer – always a satisfying meal at Red

Atmosphere: 5

Food: 5

Service: 5

Leif Young

This was NOT our pleasant experience at your Red Robin… our dinner service has been off… we asked Fries while we wait.. they came out with the dinner we ordered. My wife’s water wasn’t filled… We aren’t checked on often for more fries and our ASD son loves your fries and ranch. Was hoping would be a good dinner for his birthday today. The helper seemed to be inconvenienced because we asked for fries said to ask our server.

Atmosphere: 3

Food: 2

Service: 1

daniel viera

Terrible service and the food came out cold.

Atmosphere: 2

Food: 1

Service: 1

Ravi Ghosh

Our server did an excellent job with attending to my family and juggling many orders. Thank you for a wonderful meal!

Atmosphere: 5

Food: 5

Service: 5

Aaron Chan

Context&Friday night around 5:30&Used a deal/promo&First time here in a long while&Small partyAs a chain, my expectations were tepid. But overall this experience still fell below my expectations. While I guessed that there would be some waiting for the refills to the bottomless fries/drinks, I noticed two things:The initial portion of fries is pretty small and the bottomless sunset lemonade is filled with mostly ice. So you almost must get a refill and then you're at the mercy of the service, which was very slow. I had to ask for the refills multiple times. The manager even asked what I was waiting for and after telling him, it still took awhile. I figured they were prioritizing the folks getting their initial meals, though it didn't make me want to come back.This is a chain so not surprisingly the food was salty and portions were small.&Shortie onion rings - right size for the two of us. These stayed crispy even though we took our time eating them.&Cheesy bacon fondue burger - cheese fondue was on the side, which I appreciated. Comes with bottomless fries where the initial portion is small so you quickly need a refill.&Sunset lemonade - syrup on the bottom and minutemaid lemonade on the top. It was mostly ice though.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Onion Rings

Nazokat Rajabova

Good food, Good service, good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Wings, French Fries, Garlic Fries, Crispy Chicken Tender Salad, Onion Rings, Sweet Potato Fries, Steak Fries

Jennifer Juarez

Old, empty and

Atmosphere: 1

Food: 3

Service: 4

Becky Morris

Service was best I've had in a while. The blue ribbon burger is always a win.

Atmosphere: 5

Food: 5

Service: 5

Justin Schmeltz

My wife and I have visited this Red Robin numerous times. I have to say the service is always great!

Atmosphere: 5

Food: 5

Service: 5

Gene Perrault

Great burger at a fair price.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Towering Onion Rings, Steamed Broccoli, Hamburger, Royal Red Robin Burger with Gluten Free Bun, French Fries, Crispy Chicken Tender Salad, Onion Rings, Sweet Potato Fries, Steak Fries

Elwanda Jackson

Fish was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Brandon Hagen

This is my main RR, even though there is one closer to where I lay. This is my main because the service is consistent, reliable, and efficient. This early evening, I thought that was all over.I was seated with my fiance around 3:55-3:56, and proceeded to hurry up and wait for our server. We saw an elderly server scurry around the main dining area, bouncing from table to table except for ours. She was obviously the only server, which we understood, but this did not ease the frustration. Five minutes in she passed us with an, "I'll be with you in a couple of minutes." Five more minutes passed with no order taken and the frustration grew to intolerable levels.It was at this moment, as my eyes were following our server bounce around the dining area, that everything changed. Seemingly out of nowhere a man walked in front of me, standing an inch from our table. This man was John, and John took our order.John has been our server before on previous outings, and John performed exactly how you want your server to. Steadfast, observant, streamlined. John omits all needlessness when serving you. It is just you and John when he's your server, and that is all you need.John saved this evening for us. He got our fry refills in record time, he delivered a shirley temple without me even asking. John is like a ghost, an effective poltergeist. John is the glue, the framing nails, the floor joists, that hold the Saratoga Red Robin together.Only go when John is working.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hamburger, French Fries

Cupid Light

not only do i ALWAYS have a good time thanks to the delicious food, but the extremely kind servers staffing this red robin make it a true star. we drive far out for this location at least once a month for the outstanding experience we have every single time, no matter what day of the week or what time. big shout out to the staff!

Atmosphere: 5

Food: 5

Service: 5

Jonathan Varela

This was our first time here, and we really liked it. My wife has a gluten-free diet, and she enjoyed her hamburger!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

Byron Garcia

Never had such an amazing comfortable experience at a place like this went with some friends after work and the server I wish I got her name blonde colored eyes made sure we were taken care of and was nice to talk to will come again ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side Garlic Fries

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