Rok Steakhouse & Grill
4130 N First St, San Jose
(669) 900-1828
Recent Reviews
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Restaurant has solid food and whether you grill you steak or do it uniquely on a hot rock it’s excellent. The bar does barrel aged cocktails that are unique as well
Had a ny steak on rocks. Super delicious. It's fun pretending to be a chief :-). Service was outstanding - attentive, friendly and timely. Will definitely be back and will recommend this place for a team dinner. Thank you!
Everything was good especially the fondue and fruit. Out server Will was the best. Highly recommend for date nights.
The experience is fully worth it and the price is with the food you receive. One of, if not my favorite steak place with exotic meats at times.
Sorry about the quality of the photo. Good food, great service, a different experience with cooking at the table. Worth the trip!
Disappointing Experience at Rok Steakhouse
Our family's dinner experience at Rok Steakhouse was abysmal. We arrived at 8:35 pm, were seated, and initially, everything seemed fine. However, the loud music from the kitchen and the staff's cleaning activities during our meal created a distracting atmosphere.
What was more concerning was the staff's apparent disinterest in our experience. They began cleaning around us, sweeping, and raising chairs while we were still eating. Shortly after, they brought the bill and asked us to pay promptly.
The final straw was when the waiter asked to remove our plates before we finished dinner. Meanwhile, the staff stood nearby, watching videos on their phones, seemingly unbothered by our frustration.
When we spoke to the manager, he downplayed our concerns, stating the restaurant closed at 9 pm. His response felt dismissive, and we felt disrespected.
The $355 bill for such poor service was outrageous. Our family left feeling frustrated and disappointed. Unless Rok Steakhouse improves its customer service, I'd advise others to avoid it.
I like hangers steak and large scallops. The old fashion is made from a house bourbon.
Servers are attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides
The staff was friendly and the meat was delicious. I liked the French fries, so I had a double.
Atmosphere: 5
Food: 5
Service: 5
My family took me here for my birthday. The food was awesome. The staff was super friendly and the atmosphere was very chill. Will definitely have to come back. Thank you for the great service!!
Atmosphere: 5
Food: 5
Service: 5
My best friend and I share a birthday, and this year the two of us decided to come here for dinner.
The staff was friendly and attentive without being overbearing. They made me feel important while I was there, even before I told them it was our birthday. Our server Gabriel, was always present exactly when we needed him. He explained the serving style excellently so we knew exactly how the menu worked and how to handle the food on the rock.
We decided to share the 1 Lb New York Wagyu Steak. Neither of us had tried wagyu before, and it was probably the best steak I've ever had. No doubt they source quality cuts of meat, and cooking it on the rock was both fun and gave us the freedom to cook it exactly how we like it.
Thank you, Rok Steakhouse! My experience was awesome!
My only critiques are legitimate nitpicks, and haven't affected my overall rating, but in case anyone wants to know:
I'm sure it's for safety reasons, but their knives were a bit dull, which made it difficult to cut the steak as it got smaller.
When we arrived, there was plenty of seating; it would have been nice not to have been seated directly next to the little bussing counter in the front corner of the room.
The room was a bit smokey. It wasn't noticeable most of the time, but there were a few times I definitely got a solid whiff of it.
The paper towel dispenser in the men's room dispensed the smallest amount of paper towel I've ever seen.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Good place to have lunch or entertain a client. Prices on on the high side.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Great place to have a dining experience. The staff was super friendly and helpful. The dining room was comfortable and well-maintained and we were easily able to have a conversation because it's not too loud (except maybe when your meat is sizzling on the rock ?).
Food was delicious and came out quickly (although we were there during a 49er's home game...so not as busy).
If you go.....you must try something on the rock....at least for the experience. It tasted great and was fun to prepare it that way. One word of caution, if you keep your protein on the rock a little too long....the residue will get a little smoky at the table. But I don't think that will be an issue for most.
Atmosphere: 5
Food: 5
Service: 5
Excellent food, reasonable prices, great customer service. Highly recommended.
Atmosphere: 4
Food: 5
Service: 5
The food was okay, but overly salted. None of the four in my party were impressed with our meals. The food didn't justify the price.
The place was mostly empty during a mid-week lunch while the place next door had a line.
Atmosphere: 3
Food: 2
Service: 3
Looking for a place not as upscale as say, Alexanders, but pricey enough that I would feel like I was getting a decent steak. I was SORELY disappointed here.
I ordered the Wagyu (think it was $45 of a 6 oz.) and a side of steamed broccoli. There was absolutely no seasoning on the steak or the broccoli and the broccoli was still raw. The steak was cooked appropriately, but I've had Wagyu and the claim that this was Wagyu seems dubious to me. It seemed like a piece of cheap steak that, if it were well-seasoned, might have hid the fact that it wasn't Wagyu. Makes sense considering the price. The Wagyu I'd had before was significantly more expensive. The Chimichurri Sauce on the side was good and made the steak edible, so I did finish the steak. I didn't touch the broccoli.
My wife ordered the New York Strip. Again, no seasoning at all. She didn't care for the Chimichurri, so she didn't eat her steak at all. We wound up giving it to a homeless person outside. She got a side of shrimp with it that she said was decent, but for the price, she'd rather eat at Sizzlers. The French Fries she got on the side were actually outstanding. Perfectly cooked - crispy on the outside and soft inside.
The environment consisted of seat upholstery on its last legs and paint peeling on walls. A little care into the decor might make me feel like I was a steakhouse.
Finally, the servers were nice - very nice. They were pleasant to talk to. The host at the door seemed as though he did not want to be there and strained to give us a smile or even a nod. When I stepped in, I asked for a booth for two people and he stared at me for a good ten seconds before I said I was ready to be seated and he ushered me to two booths telling me to pick the one I wanted.
Overall, not worth the price. We spent $120 on lunch with the tip and apart from my soda and my wife's water, the images are all we got (mind you, once we were done eating, so my steak isn't actually on the plate anymore).
Atmosphere: 1
Food: 1
Service: 3
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