Been wanting to come here for awhile, and finally made it to this side of town! Something so simple turned out soooo yummy! I ended up getting the Combo with The Original and Chicken Skins. Next time, I'll just stick to The Original ala carte. The chicken skins were just ok, some pieces were stale. Don't be fooled though when you start working on your Chicken Plate - it looks a little on the small side, but it fills you up!! I like to pour some of the KMG Sauce (crack sauce) over the whole plate, then add some of the Ginger Sauce to each bite. Even the breast pieces of the chicken were juicy! I could probably eat this every day haha.
Atmosphere: 4
Food: 4
Service: 4
Hanna Chang
When I opened my to go bag I saw a fly floating in my egg (that I paid extra for). I was so disgusted. What’s even worse is that this went through two people, and nobody bothered to change it. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 3
Victor Trujillo
I love the food but there's some guy that is rude with the coworkers and he yell infrom of the costumers I already put a complaint but the don't do nothing about it and hes name is Javier or Luciano he is employee from rooster n rice with fakes names if the don't do nothing about I'm going to contact health department because he give the chicken reare DOSENT DO THE RIGHT THINGS ONES AGAIN LETS MAKE THIS THINK RIGHT att V.T.L
Theo Gravity
Staff said it'd be a 10-15 minute wait. 30 minutes later, nothing. I asked for a refund, and they were able to issue it *without the tip back*.The staff person remarked, "Well, you could have waited for your order."So I just paid for terrible service? I'll be calling my bank to get the remainder back.Edit: Two days laterI was able to go through my bank to get a full refund. A representative of the business eventually reached out to offer apologies, a certificate and that they were looking into the situation. I felt I was able to convey my grievances about the situation to them properly.I've updated the star rating to reflect they've reached out and provided a resolution, but it's still unknown if the feedback will lead to revised employee practices around how they should handle beyond-longer-than-stated-wait-times and partial refunds.
Service: 2
Theo Gravity
Staff said it'd be a 10-15 minute wait. 30 minutes later, nothing. I asked for a refund, and they were able to issue it *without the tip back*.
The staff person remarked, "Well, you could have waited for your order."
So I just paid for terrible service? I'll be calling my bank to get the remainder back.
Update: 2 days later
I was able to go through my bank to get a full refund. A representative of the business eventually reached out to offer apologies, a certificate and that they were looking into the situation. I felt I was able to convey my grievances about the situation to them properly.
I'm glad that they've reached out and provided a resolution, but it's still unknown if the feedback will lead to revised employee practices around how they should handle beyond-longer-than-stated-wait-times and partial refunds.
P Y
Rude unprofessional cashier rolling her ugly eyes cause we wanted to eat inside. She also had what appears to be her daughter sleeping on the chairs. After taking our orders, she went back to the dining area to sit and play on her phone.Besides the terrible service, the food was OK. Definitely not a 4 star. It's like a 1.5 star. Rice had no flavor. Broth was VERY oily. Chicken was over cooked and tastes plain.
Atmosphere: 1
Food: 2
Service: 1
Tommy Tran
Great service and awesome food. Gotta get the Marina! So delicious. I highly recommend!
Josh
I tried the bahn mi sandwitch with lemongrass pork. The sandwitch was decent, what would have make it better for me was better bread and some more sauce on the sandwitch.
Atmosphere: 4
Food: 3
Service: 5
Jichuan Hu
Probably one of the few places around does not need to wait at all, which makes it the togo place when I am in Vally Fair. Btw, my girlfriend like the poke bowl just around the corner.Overall the food is OK, not the best chicken rice I have got but it’s very simple and healthy; there’s always some appetite for some chicken and rice when one is hungry, at least for me.
John Lawson
Food is visually very unappealing. Basically boiled chicken served with sauce. But it tastes a lot better than it looks.
The guy who took my order was super nice & fast but the food portion “Chicken” was very skimp for $16.00 I had to make additional sides to go with my meal. Ive seen other photos where people got a hefty portion of chicken but I did not. Sauce was good!
April P.
Please STOP putting salt AFTER COOKING. Add salt BEFORE COOKING it. There were crystals of salt on our food even the dip was so salty! This happened twice!
rayhmond kenneth Nonato
I ordered a cutlet and original for the delivery. They charged me for everything except they didn't give me the cutlet. Scammers
Huibo Wang
I am very very disappointed at this place! I ordered online, they did not even out any sauce in there for me which is the key for their chicken and also I paid extra dollars for adding tofu, they did not give to me either. I called them, nobody answers and they already closed at 6. So I could eat my dinner fresh, I have to save them in the fridge! This is the first time I bought there, probably will be the last time too! Very very upset!
Luna Liu
I always got my food delivered. Just happen to pick up my order today. Food is good, but the cashier is not wearing a mask. Not sure about the cook in the kitchen. :(
Been wanting to come here for awhile, and finally made it to this side of town! Something so simple turned out soooo yummy! I ended up getting the Combo with The Original and Chicken Skins. Next time, I'll just stick to The Original ala carte. The chicken skins were just ok, some pieces were stale. Don't be fooled though when you start working on your Chicken Plate - it looks a little on the small side, but it fills you up!! I like to pour some of the KMG Sauce (crack sauce) over the whole plate, then add some of the Ginger Sauce to each bite. Even the breast pieces of the chicken were juicy! I could probably eat this every day haha.
Atmosphere: 4
Food: 4
Service: 4
When I opened my to go bag I saw a fly floating in my egg (that I paid extra for). I was so disgusted. What’s even worse is that this went through two people, and nobody bothered to change it. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 3
I love the food but there's some guy that is rude with the coworkers and he yell infrom of the costumers I already put a complaint but the don't do nothing about it and hes name is Javier or Luciano he is employee from rooster n rice with fakes names if the don't do nothing about I'm going to contact health department because he give the chicken reare DOSENT DO THE RIGHT THINGS ONES AGAIN LETS MAKE THIS THINK RIGHT att V.T.L
Staff said it'd be a 10-15 minute wait. 30 minutes later, nothing. I asked for a refund, and they were able to issue it *without the tip back*.The staff person remarked, "Well, you could have waited for your order."So I just paid for terrible service? I'll be calling my bank to get the remainder back.Edit: Two days laterI was able to go through my bank to get a full refund. A representative of the business eventually reached out to offer apologies, a certificate and that they were looking into the situation. I felt I was able to convey my grievances about the situation to them properly.I've updated the star rating to reflect they've reached out and provided a resolution, but it's still unknown if the feedback will lead to revised employee practices around how they should handle beyond-longer-than-stated-wait-times and partial refunds.
Service: 2
Staff said it'd be a 10-15 minute wait. 30 minutes later, nothing. I asked for a refund, and they were able to issue it *without the tip back*. The staff person remarked, "Well, you could have waited for your order." So I just paid for terrible service? I'll be calling my bank to get the remainder back. Update: 2 days later I was able to go through my bank to get a full refund. A representative of the business eventually reached out to offer apologies, a certificate and that they were looking into the situation. I felt I was able to convey my grievances about the situation to them properly. I'm glad that they've reached out and provided a resolution, but it's still unknown if the feedback will lead to revised employee practices around how they should handle beyond-longer-than-stated-wait-times and partial refunds.
Rude unprofessional cashier rolling her ugly eyes cause we wanted to eat inside. She also had what appears to be her daughter sleeping on the chairs. After taking our orders, she went back to the dining area to sit and play on her phone.Besides the terrible service, the food was OK. Definitely not a 4 star. It's like a 1.5 star. Rice had no flavor. Broth was VERY oily. Chicken was over cooked and tastes plain.
Atmosphere: 1
Food: 2
Service: 1
Great service and awesome food. Gotta get the Marina! So delicious. I highly recommend!
I tried the bahn mi sandwitch with lemongrass pork. The sandwitch was decent, what would have make it better for me was better bread and some more sauce on the sandwitch.
Atmosphere: 4
Food: 3
Service: 5
Probably one of the few places around does not need to wait at all, which makes it the togo place when I am in Vally Fair. Btw, my girlfriend like the poke bowl just around the corner.Overall the food is OK, not the best chicken rice I have got but it’s very simple and healthy; there’s always some appetite for some chicken and rice when one is hungry, at least for me.
Food is visually very unappealing. Basically boiled chicken served with sauce. But it tastes a lot better than it looks.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
The guy who took my order was super nice & fast but the food portion “Chicken” was very skimp for $16.00 I had to make additional sides to go with my meal. Ive seen other photos where people got a hefty portion of chicken but I did not. Sauce was good!
Please STOP putting salt AFTER COOKING. Add salt BEFORE COOKING it. There were crystals of salt on our food even the dip was so salty! This happened twice!
I ordered a cutlet and original for the delivery. They charged me for everything except they didn't give me the cutlet. Scammers
I am very very disappointed at this place! I ordered online, they did not even out any sauce in there for me which is the key for their chicken and also I paid extra dollars for adding tofu, they did not give to me either. I called them, nobody answers and they already closed at 6. So I could eat my dinner fresh, I have to save them in the fridge! This is the first time I bought there, probably will be the last time too! Very very upset!
I always got my food delivered. Just happen to pick up my order today. Food is good, but the cashier is not wearing a mask. Not sure about the cook in the kitchen. :(
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