I had to go here to use the internet ! It was useful again ! :)
Lupe C.
If I could leave a 0 I would I'm never ever coming here again I believe this name was Cesar he was so rude n disrespectful was even cussing at me so unprofessional I can't believe they hire people like him !!
I. Marie- My Second Account O.
This is an okay grocery store. Just your typical Safeway. However yesterday, I had a strange experience there. As I went there to shop in the afternoon, a man came up to me when I was heading to the milk area I saw this man before cleaning the glass doors in the cold tv dinner aisles. He gave me uncomfortable vibes. As I walked toward the milk area, he headed to me and asked for my name. He had a straight facial expression. Now, I treat everyone with respect but still keep cautious. I kept on telling him my name as he kept on mispronouncing it. He then asked for my last name....it was none of his business! He was clearly not security! I instead asked him what his name was of which he mumbled it back to me. I stopped the strange conversation with saying, "nice to meet you" and walked away. He still had a straight face and went back to cleaning glass. I found a security camera at the store and said directly to the camera that the guy in the back there made me uncomfortable. I then called my sweetie to come right into the store to be with me as I told him about the guy. So we purchase our groceries and place them in the car. My sweetie realized he forgot that on his app, he had free chicken to get so we went back in to the store. My sweetie and I purchased the free chicken and walked out of the store. This same man was outside in the front to the store and asked about our chicken and it appeared he had his hands out to take it. My sweetie just took my hand as he said 'just ignore him, let's go" as we headed back to our car. I have no idea who this guy was, if he is an actual Safeway employee or just enjoys cleaning the glass in the cold sections of the store while trying to awkwardly strike up a conversation with customers. Safeway is clearly not a bar or hangout. It is the wrong place for anyone to try to meet other people to get to know. I come to Safeway to get my groceries and do not want to meet people especially those people who give me bad vibes. I get the impression that this guy has special needs and perhaps was trying to learn how to be social. But seriously, the store manager needs to have a serious talk with him then. If this guy has a social worker, this social worker needs to give him a lesson on society norms. I do not want to have another run in with this guy next time I shop here.
Mariah A.
I've been shopping at this Safeway location since they opened up about 10 years ago I shop here every week at least 2x per week A long time customer who has spent thousands of dollars here to feed her family! This place has gone to complete trash. Sadly today an employee approached me while I was at self checkout with my son to ask if I had intention on purchasing an item that was still sitting in my cartFirst of all, how disrespectful and inconsiderate. Who trains these people? Asking me like I was planning on stealing. It was a very weird and uncomfortable experience I spoke with the director and I hope they make some huge adjustments after this incident.
Amelia R.
This store is a joke. The produce was MOLDING and it seemed like no one even cared to remove the product but rather leave it there to grow? Makes me question how they take care of the rest of their stock? Bad on management and store standards. This wasn't the only produce I saw at this state.
David N.
Don't like going to this Safeway, but when I'm not in the mood to drive far then I go here. The workers here are nice and friendly.This grocery is well organized and clean. The food here can be pricey, so I recommend you use the Safeway app to save. Can't believe they have one check out and self check out open. That makes the line longer. They even block out some of the self check out with a candy stand so thieves don't steal stuff. That makes the self check out cramp. They even close one door and only have the door by the Starbucks open. If I knew that door was close I would of park by the other door that's open. I'm guessing they don't want someone stealing that's why they only have one door open with Securities standing by the gate inside. They even made new metal fence so thieves don't steal. The parking lot is a nightmare. It's always packed because of the long line from the In-N-Out drive thru and some people don't know how to drive.
Manuel L.
Since Mothers day this year 2023 this Safeway has had one of main entrance/exit closed off. We are now at the end of June. This is unacceptable in a huge parking lot that need both entrances open especially when the entrance I am taking to question is the first one you see. The manager needs to step up and get this issue resolved we can't have this door closed all summer it makes no sense. The door looks completely fine by the way so I would love the know the excuse for why it's closed. Come on Safeway!
Phil Y.
I love shopping at Safeway! The selection is great and the prices are always reasonable. The staff are also incredibly friendly and helpful.
Perhaps U.
So you know I am coming to the yo location, the East San Jose of the Safeway. The vibe was a bit strange, but the customer services interactions were similar toThe one in Millbrae. However, this time they open cashier five. Last time when I visited the lucky store near the white road, they open cashier six. Most of the People did self check out line, because it's quicker. I tried the cashier five this time, because I want to see how the cashier interact with the customers. The customer here are very yo, the place is next to jumbo juice , chipotle ans Starbucks, no wonder people rather come here , and don't visit sprouts, Whole Foods and lucky supermarket. There is a Benz dealership next to the supermarket, some people go there after shopping at this Safeway. The food quality tastes fine, especially the sushi and they also sell Chinese dumplings here. My Asian friends enjoy it.Update review: People like to come here for other reason, they can go to the Benz dealerships to lease a car or chatting there.
Robin S.
Deli:Food is great, especially for those nights you just don't want to cook. Beyond the deli, SafeWay offers a pretty wide variety of foods and brands including a fairly large stock of ethnic foods. Wonderful bakery. Very accommodating meat market. The ambiance? It is still a grocery store. Only real problem I have their consistent lack of cashiers and baggers. I have decided more than once to shop at Luckys as I know I will get help while shopping (super friendly and very customer service oriented) and I won't have to stand in a long line to finally be greeted by an overworked and tired (rightly so and I do feel bad for those cashiers too) cashier who, bless her/his heart, does usually try to maintain a 'nice' face.
Do you have TOO much time on your hands? Does your job NOT give you enough work? Does this leave you searching for a second (unpaid) job? Do you dream of ringing up your own produce with glitchy machines? Are you stoked for frustrating store layouts? Do you love unresponsive service workers? Are you ready to experience the worst parking situation in the silicon valley? If you answered yes to these questions then this is the Safeway for you! For those who don't find this kind of stuff charming, I would highly suggest finding another grocery store to frequent unless you have no other choice.
Taiwan Jesus
I was just recently assaulted by an Orion security gaurd because he thought I stole a pack of paper towels right before I walked out. Don't play with me I'm from here.
El Mecanico
I was just recently assaulted by an Orion security gaurd because he thought I stole a pack of paper towels right before I walked out. Don't play with me I'm from here.
Melinda Green
Very poor customer service. Horrible. No checkers. Long lines
I had to go here to use the internet ! It was useful again ! :)
If I could leave a 0 I would I'm never ever coming here again I believe this name was Cesar he was so rude n disrespectful was even cussing at me so unprofessional I can't believe they hire people like him !!
This is an okay grocery store. Just your typical Safeway. However yesterday, I had a strange experience there. As I went there to shop in the afternoon, a man came up to me when I was heading to the milk area I saw this man before cleaning the glass doors in the cold tv dinner aisles. He gave me uncomfortable vibes. As I walked toward the milk area, he headed to me and asked for my name. He had a straight facial expression. Now, I treat everyone with respect but still keep cautious. I kept on telling him my name as he kept on mispronouncing it. He then asked for my last name....it was none of his business! He was clearly not security! I instead asked him what his name was of which he mumbled it back to me. I stopped the strange conversation with saying, "nice to meet you" and walked away. He still had a straight face and went back to cleaning glass. I found a security camera at the store and said directly to the camera that the guy in the back there made me uncomfortable. I then called my sweetie to come right into the store to be with me as I told him about the guy. So we purchase our groceries and place them in the car. My sweetie realized he forgot that on his app, he had free chicken to get so we went back in to the store. My sweetie and I purchased the free chicken and walked out of the store. This same man was outside in the front to the store and asked about our chicken and it appeared he had his hands out to take it. My sweetie just took my hand as he said 'just ignore him, let's go" as we headed back to our car. I have no idea who this guy was, if he is an actual Safeway employee or just enjoys cleaning the glass in the cold sections of the store while trying to awkwardly strike up a conversation with customers. Safeway is clearly not a bar or hangout. It is the wrong place for anyone to try to meet other people to get to know. I come to Safeway to get my groceries and do not want to meet people especially those people who give me bad vibes. I get the impression that this guy has special needs and perhaps was trying to learn how to be social. But seriously, the store manager needs to have a serious talk with him then. If this guy has a social worker, this social worker needs to give him a lesson on society norms. I do not want to have another run in with this guy next time I shop here.
I've been shopping at this Safeway location since they opened up about 10 years ago I shop here every week at least 2x per week A long time customer who has spent thousands of dollars here to feed her family! This place has gone to complete trash. Sadly today an employee approached me while I was at self checkout with my son to ask if I had intention on purchasing an item that was still sitting in my cartFirst of all, how disrespectful and inconsiderate. Who trains these people? Asking me like I was planning on stealing. It was a very weird and uncomfortable experience I spoke with the director and I hope they make some huge adjustments after this incident.
This store is a joke. The produce was MOLDING and it seemed like no one even cared to remove the product but rather leave it there to grow? Makes me question how they take care of the rest of their stock? Bad on management and store standards. This wasn't the only produce I saw at this state.
Don't like going to this Safeway, but when I'm not in the mood to drive far then I go here. The workers here are nice and friendly.This grocery is well organized and clean. The food here can be pricey, so I recommend you use the Safeway app to save. Can't believe they have one check out and self check out open. That makes the line longer. They even block out some of the self check out with a candy stand so thieves don't steal stuff. That makes the self check out cramp. They even close one door and only have the door by the Starbucks open. If I knew that door was close I would of park by the other door that's open. I'm guessing they don't want someone stealing that's why they only have one door open with Securities standing by the gate inside. They even made new metal fence so thieves don't steal. The parking lot is a nightmare. It's always packed because of the long line from the In-N-Out drive thru and some people don't know how to drive.
Since Mothers day this year 2023 this Safeway has had one of main entrance/exit closed off. We are now at the end of June. This is unacceptable in a huge parking lot that need both entrances open especially when the entrance I am taking to question is the first one you see. The manager needs to step up and get this issue resolved we can't have this door closed all summer it makes no sense. The door looks completely fine by the way so I would love the know the excuse for why it's closed. Come on Safeway!
I love shopping at Safeway! The selection is great and the prices are always reasonable. The staff are also incredibly friendly and helpful.
So you know I am coming to the yo location, the East San Jose of the Safeway. The vibe was a bit strange, but the customer services interactions were similar toThe one in Millbrae. However, this time they open cashier five. Last time when I visited the lucky store near the white road, they open cashier six. Most of the People did self check out line, because it's quicker. I tried the cashier five this time, because I want to see how the cashier interact with the customers. The customer here are very yo, the place is next to jumbo juice , chipotle ans Starbucks, no wonder people rather come here , and don't visit sprouts, Whole Foods and lucky supermarket. There is a Benz dealership next to the supermarket, some people go there after shopping at this Safeway. The food quality tastes fine, especially the sushi and they also sell Chinese dumplings here. My Asian friends enjoy it.Update review: People like to come here for other reason, they can go to the Benz dealerships to lease a car or chatting there.
Deli:Food is great, especially for those nights you just don't want to cook. Beyond the deli, SafeWay offers a pretty wide variety of foods and brands including a fairly large stock of ethnic foods. Wonderful bakery. Very accommodating meat market. The ambiance? It is still a grocery store. Only real problem I have their consistent lack of cashiers and baggers. I have decided more than once to shop at Luckys as I know I will get help while shopping (super friendly and very customer service oriented) and I won't have to stand in a long line to finally be greeted by an overworked and tired (rightly so and I do feel bad for those cashiers too) cashier who, bless her/his heart, does usually try to maintain a 'nice' face.
Restaurantji Recommends
Do you have TOO much time on your hands? Does your job NOT give you enough work? Does this leave you searching for a second (unpaid) job? Do you dream of ringing up your own produce with glitchy machines? Are you stoked for frustrating store layouts? Do you love unresponsive service workers? Are you ready to experience the worst parking situation in the silicon valley? If you answered yes to these questions then this is the Safeway for you! For those who don't find this kind of stuff charming, I would highly suggest finding another grocery store to frequent unless you have no other choice.
I was just recently assaulted by an Orion security gaurd because he thought I stole a pack of paper towels right before I walked out. Don't play with me I'm from here.
I was just recently assaulted by an Orion security gaurd because he thought I stole a pack of paper towels right before I walked out. Don't play with me I'm from here.
Very poor customer service. Horrible. No checkers. Long lines
Nice and clean store and great service.