Ordered through DoorDash; a smash burger. I guess I paid good money for a raw burger. I uploaded this photo and many more to DoorDash with an honest review and it doesn’t appear on DoorDash so I came here to warn other possible patrons.
I find it extremely hard to believe that a competent cook can undercook a smash patty.
This was absolutely disgusting. I was only refunded 3 dollars. The middle was completely RAW and pink on both patties.
120% avoid this item on their menu. Or find a better alternative / location for dinner.
Scratch Cookery food quality was much better during Covid days.
Atmosphere: 1
Food: 1
Service: 1
Gio Mag
Food is great!! That said, paid parking is the only way to access unless you walk. So that's a $10 surcharge, credit ONLY and the machine will malfunction at least several times. 🤦🤦
Parking: $10, cars reader malfunctions. CARD ONLY
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Chicken, Sandwich, Chicken Tenders, Fries
Saad Mallick
They will not give you water for free, as a ploy to force you to buy. It is not legal and if they do this to you, I suggest you report it
Service: 1
Kathy N.
I got the single patty cheeseburger combo and nugs combo with a side of Mac and cheese. I think the nugs combo is a good bang for your buck because they give such a large amount of nuggets and fries. They taste delicious with honey and their special sauce and were fried to perfection. I enjoyed their cheeseburger as well and would get it again! Just a heads up for anyone who orders the chicken salad, my best friend got it and it was a whole bunch of nuggets with what appeared to be a small amount of spring mix underneath and a side of ranch. She was a bit disappointmented, but she wanted a lighter meal, but it was too heavy for her.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Chicken, Sandwich, Seasoned Fries, Nuggets, Cheeseburger, Fries
Blaze Puffs
They charge to much for dam sandwich smh get tender meal save u a lot I can feed 3 people for 27 bucks smh
K
For context I purchased on a Friday night 40mins before closing. I got a level 2, and got no extra sauce. The spicy chicken sandwich was plain. It tasted like Popeye's but dipped in straight cayenne pepper. It was really boring and with the dry rub spices it was really dry. The sandwich had about a teaspoon of sauce, maybe they messed up? My friends hyped up this place and I was disappointed.
Parking: Parking adjacent is impossible on a weekend if there's an event that day. Plan accordingly, I was in the area and walked over.
Atmosphere: 2
Food: 2
Service: 4
ehab shalabi
Been following on social media for a while, was excited to finally try. But man was it underwhelming. The burger just fell so short. I got the chipotle burger and there was literally no sauce on there. Also got the Nashville chicken, and there was very little slaw. Just compared to what I see on their social media vs what I got, it really felt like a catfish. Chicken was seasoned, but felt like it was fried 2 minutes too short, which was off putting. And just not tons of flavor. Fries and Mac & cheese were solid. Overall, very disappointing after being very excited to try from the social media hype. JoJo's remains best fried chicken sandwich in San Jose.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Hot Chicken, Sandwich
Abhiram Tanna
I’m a hot chicken person, and looking to try a new one! And it’s way better than your Dave’s and the Nashville chicken sandwich is a must try!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Chicken, Grilled Cheese Nashville Hot Chicken Sandwich, Chicken Tenders
Ronelle Chaverst
First off, why would you put this place in between two train stops and a $20 parking lot. Second. I really have to stop listening and reading reviews in San Jose because the food was mid. We got the loaded fries. A chicken sandwich and a grilled cheese. I never finished the fries, my kid liked the sandwich and I liked the grill cheese and a lot if cheese it had but the fries were just ugh. Also, I almost got a ticket, and Sab Jose is a dead city, most of the store fronts are closed, so the location makes no sense.
Atmosphere: 2
Food: 2
Service: 3
Allison Wright
Chicken is great! Wish there were a few more sides options. The seasoned fries had too much seasoning on them.
Very good breading and put together well. But not much of a fan of chicken breast fried chicken sandwiches. The breading is full of flavor but the chicken itself is a bit bland.
Mike
Review for Scratch Chicken
I had high hopes for Scratch Chicken, but unfortunately, it fell short. The chicken itself was dry and lacked the flavor you’d expect from a place specializing in poultry. Overall, the food was average at best—not something I’d go out of my way for again.
The mac and cheese, which I was really looking forward to, was a complete letdown. It tasted like it had been microwaved and thrown together without any real effort. Honestly, it was garbage.
For a place that promises scratch-made food, I expected a lot more care and quality. Definitely not worth the hype.
Atmosphere: 4
Food: 1
Service: 4
Bak
All was good until served on a Cold Bun.
Taha Bouchoucha
Smash burger here is great: high quality buns, juicy and loaded! Not huge fan of the fried chicken tho...
Ordered through DoorDash; a smash burger. I guess I paid good money for a raw burger. I uploaded this photo and many more to DoorDash with an honest review and it doesn’t appear on DoorDash so I came here to warn other possible patrons.
I find it extremely hard to believe that a competent cook can undercook a smash patty.
This was absolutely disgusting. I was only refunded 3 dollars. The middle was completely RAW and pink on both patties.
120% avoid this item on their menu. Or find a better alternative / location for dinner.
Scratch Cookery food quality was much better during Covid days.
Atmosphere: 1
Food: 1
Service: 1
Food is great!! That said, paid parking is the only way to access unless you walk.
So that's a $10 surcharge, credit ONLY and the machine will malfunction at least several times. 🤦🤦
Parking: $10, cars reader malfunctions. CARD ONLY
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Chicken, Sandwich, Chicken Tenders, Fries
They will not give you water for free, as a ploy to force you to buy. It is not legal and if they do this to you, I suggest you report it
Service: 1
I got the single patty cheeseburger combo and nugs combo with a side of Mac and cheese. I think the nugs combo is a good bang for your buck because they give such a large amount of nuggets and fries. They taste delicious with honey and their special sauce and were fried to perfection. I enjoyed their cheeseburger as well and would get it again!
Just a heads up for anyone who orders the chicken salad, my best friend got it and it was a whole bunch of nuggets with what appeared to be a small amount of spring mix underneath and a side of ranch. She was a bit disappointmented, but she wanted a lighter meal, but it was too heavy for her.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Chicken, Sandwich, Seasoned Fries, Nuggets, Cheeseburger, Fries
They charge to much for dam sandwich smh get tender meal save u a lot I can feed 3
people for 27 bucks smh
For context I purchased on a Friday night 40mins before closing. I got a level 2, and got no extra sauce. The spicy chicken sandwich was plain. It tasted like Popeye's but dipped in straight cayenne pepper. It was really boring and with the dry rub spices it was really dry. The sandwich had about a teaspoon of sauce, maybe they messed up? My friends hyped up this place and I was disappointed.
Parking: Parking adjacent is impossible on a weekend if there's an event that day. Plan accordingly, I was in the area and walked over.
Atmosphere: 2
Food: 2
Service: 4
Been following on social media for a while, was excited to finally try. But man was it underwhelming. The burger just fell so short. I got the chipotle burger and there was literally no sauce on there. Also got the Nashville chicken, and there was very little slaw. Just compared to what I see on their social media vs what I got, it really felt like a catfish. Chicken was seasoned, but felt like it was fried 2 minutes too short, which was off putting. And just not tons of flavor.
Fries and Mac & cheese were solid.
Overall, very disappointing after being very excited to try from the social media hype.
JoJo's remains best fried chicken sandwich in San Jose.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Hot Chicken, Sandwich
I’m a hot chicken person, and looking to try a new one! And it’s way better than your Dave’s and the Nashville chicken sandwich is a must try!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Chicken, Grilled Cheese Nashville Hot Chicken Sandwich, Chicken Tenders
First off, why would you put this place in between two train stops and a $20 parking lot. Second. I really have to stop listening and reading reviews in San Jose because the food was mid. We got the loaded fries. A chicken sandwich and a grilled cheese. I never finished the fries, my kid liked the sandwich and I liked the grill cheese and a lot if cheese it had but the fries were just ugh. Also, I almost got a ticket, and Sab Jose is a dead city, most of the store fronts are closed, so the location makes no sense.
Atmosphere: 2
Food: 2
Service: 3
Chicken is great! Wish there were a few more sides options. The seasoned fries had too much seasoning on them.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Tenders with Fries
Restaurantji Recommends
Not a crispy sandwich
Atmosphere: 3
Food: 1
Service: 1
Very good breading and put together well. But not much of a fan of chicken breast fried chicken sandwiches. The breading is full of flavor but the chicken itself is a bit bland.
Review for Scratch Chicken
I had high hopes for Scratch Chicken, but unfortunately, it fell short. The chicken itself was dry and lacked the flavor you’d expect from a place specializing in poultry. Overall, the food was average at best—not something I’d go out of my way for again.
The mac and cheese, which I was really looking forward to, was a complete letdown. It tasted like it had been microwaved and thrown together without any real effort. Honestly, it was garbage.
For a place that promises scratch-made food, I expected a lot more care and quality. Definitely not worth the hype.
Atmosphere: 4
Food: 1
Service: 4
All was good until served on a Cold Bun.
Smash burger here is great: high quality buns, juicy and loaded! Not huge fan of the fried chicken tho...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger w Fries
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