Shake Shack Westgate
1640 Saratoga Ave, San Jose
(669) 242-5818
Recent Reviews
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Slow slow and unfriendly
Atmosphere: 2
Food: 2
Service: 1
Good food!
Atmosphere: 5
Food: 5
Service: 5
This place is above all burgers!!! Their burgers are always perfectly seasoned and cooked. I love the edges of the burger they are crispy to perfection!!! Their place is always clean and bright and employees are always so nice!!!
Atmosphere: 5
Food: 5
Service: 5
You can’t go wrong with a burger. The steak and sauce is nice. I do wish the buns were more crispy rather than soft/soggy, and I wish they put more lettuce in the burger.
You know I rarely give 5 stars, but the Shake Shack burgers are on a whole other level. They cook and char these meat patties so well, and they have to be using prime meat because you can taste the difference. The truffle fries were delicious and the service was great. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Had to wait 40+ minutes for our order of 5 burgers and 3 fries. I asked politely for my order status a few times and was ignored by the staff. Terrible customer experience.
Expensive and a bit slow. Fries were good and burger cooked well but they didn't seem like ¼ lbs even the double patty.
Atmosphere: 4
Food: 4
Service: 3
I didn’t find the burger very flavorful, although it was definitely hot and fresh. And the fries were a little burnt and dried out.
Fast, efficient Shake Shack with excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
It was honestly one of the most ordinary burgers I’ve ever had. I got avacado bacon burger. The flavor didn’t really stand out, and the bun was quite small. The staff helped me, but they didn’t seem very friendly or engaged. Considering the overall taste and service, I found it a bit overpriced. I appreciate the effort, but unfortunately, it just didn’t meet my expectations this time.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
My favorite in the area. Best service fastest service freshest food
Self ordering ruins the experience and is extremely slow when there are customers who aren’t tech saavy
Atmosphere: 1
Service: 1
In n out is better. Overpriced fast food burger
Atmosphere: 1
Food: 1
Service: 1
Yummy food, for both the burgers and the chicken. Shakes are good too!
Atmosphere: 5
Food: 5
Service: 5
These burgers are hittin hard! Loved each bite and the cheese fries are insane!! Oh yeah and the shakes are 🔥 🫶
Atmosphere: 5
Food: 5
Service: 5
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