Ordered through Uber Eats in advance, and it’s 1 hour and 30 mins past the restaurant still preparing for our food???????
Atmosphere: 4
Food: 2
Service: 1
Bryan Nagaishi
All dishes are spicy, the restaurant is consistently busy, and cook times can vary— stop the complaining. That said, the food is traditional, authentic, and flavorful. The sliced beef combo in spicy sauce is my wife’s favorite, while I particularly enjoyed their take on the ribs. The sautéed frog, however, was our least favorite dish. Recommended (for spicey aficionados)
Atmosphere: 5
Food: 5
Service: 5
Kevin Chen
Wait is terrible. They don’t update you. Make you order ahead
Hanmei Chen
The food tastes good, but the portions are very small, and it feels overpriced overall.
Atmosphere: 4
Food: 5
Service: 4
Wandering Wok
Shang Cafe remains the king of Sichuan in the Bay. Some dishes stand out more than others, but I've never had anything less than solid here. Every time I taste their 辣子鸡 (chili chicken) I am taking notes, trying to learn how to make it that good. 水煮鱼 (water boiled fish), 干锅花菜 (dry pot cauliflower), 莴笋 (lettuce stem), and the fish soup with green Sichuan peppercorns (I forget the Chinese name) are other favorites. Yes, it's a little pricier than other Chinese restaurants, but their food is consistently a cut above the rest, so it feels reasonable. It's a very popular place, so we tend to go there for early dinner when there's less wait, and service can be a bit slow. The ambience is nothing to write home about, but it's definitely a bit nicer than most Chinese restaurants, and the lemon in the water is a nice touch. The fact that the place is packed almost exclusively with people speaking Mandarin is the only ambience you need to know you're in for a treat.
Atmosphere: 4
Food: 5
Service: 4
Irene
Toppp!! our waitress was so nice:)
Atmosphere: 5
Food: 5
Service: 5
Aaron 91
Best restaurant in the bay
Atmosphere: 5
Food: 5
Service: 5
Miao Hu
The stir-fry dishes taste pretty fresh, and I would happily give them five stars for the food alone. However, the wait time can be quite long. I came in pretty hungry, and my first dish didn’t arrive until about 45 minutes after ordering—I was almost ready to pass out by then.
Food: 5
Service: 4
Sumit Choudhary
There’s 100 of people working here but when you asked help someone about order nobody help you out every time they say please wait 10 minutes and after 20 minutes they again said please wait .. the bottom line is zero customer service …..
Atmosphere: 1
Service: 1
Joy Zhao
Prepared meals are not authentic enough. Wait too long time and waiter was not kind.
Very long waiting list, and the food took too long to arrive, dishes are decently prepared!
Atmosphere: 3
Food: 4
Service: 2
Luke Jackson
Each dish was unnecessarily spicy/hot, and it wasn't indicated as spicy on the menu. My buddy and I ordered two dishes, first dish was served after 10 mins upon ordering, it took another 25 mins for the second dish to be served. We had to ask if they forgot about our second dish. Place is loud, and food is expensive for the portions.
Ordered through Uber Eats in advance, and it’s 1 hour and 30 mins past the restaurant still preparing for our food???????
Atmosphere: 4
Food: 2
Service: 1
All dishes are spicy, the restaurant is consistently busy, and cook times can vary— stop the complaining. That said, the food is traditional, authentic, and flavorful. The sliced beef combo in spicy sauce is my wife’s favorite, while I particularly enjoyed their take on the ribs. The sautéed frog, however, was our least favorite dish. Recommended (for spicey aficionados)
Atmosphere: 5
Food: 5
Service: 5
Wait is terrible. They don’t update you. Make you order ahead
The food tastes good, but the portions are very small, and it feels overpriced overall.
Atmosphere: 4
Food: 5
Service: 4
Shang Cafe remains the king of Sichuan in the Bay. Some dishes stand out more than others, but I've never had anything less than solid here. Every time I taste their 辣子鸡 (chili chicken) I am taking notes, trying to learn how to make it that good. 水煮鱼 (water boiled fish), 干锅花菜 (dry pot cauliflower), 莴笋 (lettuce stem), and the fish soup with green Sichuan peppercorns (I forget the Chinese name) are other favorites. Yes, it's a little pricier than other Chinese restaurants, but their food is consistently a cut above the rest, so it feels reasonable. It's a very popular place, so we tend to go there for early dinner when there's less wait, and service can be a bit slow. The ambience is nothing to write home about, but it's definitely a bit nicer than most Chinese restaurants, and the lemon in the water is a nice touch. The fact that the place is packed almost exclusively with people speaking Mandarin is the only ambience you need to know you're in for a treat.
Atmosphere: 4
Food: 5
Service: 4
Toppp!! our waitress was so nice:)
Atmosphere: 5
Food: 5
Service: 5
Best restaurant in the bay
Atmosphere: 5
Food: 5
Service: 5
The stir-fry dishes taste pretty fresh, and I would happily give them five stars for the food alone. However, the wait time can be quite long. I came in pretty hungry, and my first dish didn’t arrive until about 45 minutes after ordering—I was almost ready to pass out by then.
Food: 5
Service: 4
There’s 100 of people working here but when you asked help someone about order nobody help you out every time they say please wait 10 minutes and after 20 minutes they again said please wait .. the bottom line is zero customer service …..
Atmosphere: 1
Service: 1
Prepared meals are not authentic enough. Wait too long time and waiter was not kind.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Very long waiting list, and the food took too long to arrive, dishes are decently prepared!
Atmosphere: 3
Food: 4
Service: 2
Each dish was unnecessarily spicy/hot, and it wasn't indicated as spicy on the menu. My buddy and I ordered two dishes, first dish was served after 10 mins upon ordering, it took another 25 mins for the second dish to be served. We had to ask if they forgot about our second dish. Place is loud, and food is expensive for the portions.
Atmosphere: 3
Food: 2
Service: 4
Menu has recently shrunk and the quality dropped
Not spicy at all, sad. Waiting time too long.
Atmosphere: 4
Food: 3
Service: 4
insanely good mala.
Atmosphere: 4
Food: 5
Service: 4
Loading...