Shang Cafe San Jose

6154 Bollinger Rd, San Jose
(408) 320-2876

Recent Reviews

Sort by
Jenny Xu

Very long waiting list, and the food took too long to arrive, dishes are decently prepared!

Atmosphere: 3

Food: 4

Service: 2

Luke Jackson

Each dish was unnecessarily spicy/hot, and it wasn't indicated as spicy on the menu. My buddy and I ordered two dishes, first dish was served after 10 mins upon ordering, it took another 25 mins for the second dish to be served. We had to ask if they forgot about our second dish. Place is loud, and food is expensive for the portions.

Atmosphere: 3

Food: 2

Service: 4

Joseph Singh

Menu has recently shrunk and the quality dropped

Chelsea

Not spicy at all, sad. Waiting time too long.

Atmosphere: 4

Food: 3

Service: 4

William Liu

insanely good mala.

Atmosphere: 4

Food: 5

Service: 4

Jim Ratchford

We arrived at 5:30pm on a Monday. No wait to be seated. Lots of menu options. Food was good and service OK. Price was reasonable.

Atmosphere: 3

Food: 4

Service: 3

Allen Xie

Very disappointed. This is the second time we’ve had this exact same problem here.

We placed our order at 6:02pm. The first dish arrived at 6:15pm, which was fine. But now it’s 6:30 and nothing else has shown up—not even our appetizers. It’s ridiculous to wait this long without any explanation or update.

It’s honestly baffling that the kitchen can’t get the timing right or coordinate service better. We came in expecting a nice dinner, but instead we’re just sitting here hungry and frustrated.

I really hoped last time was a one-off, but clearly it’s not. Won’t be coming back.

One more thing I cannot understand that some group sit 40
Mins later than us got the food right after they sit. I wonder why this happened.

The first picture is my order, it showed order time.
The 2nd picture is what we got after 40 minutes.

Atmosphere: 1

Food: 4

Service: 2

Jinglun Feng

Not bad, a bit too salty

Atmosphere: 5

Food: 4

Service: 5

E. H.

Authentic Chinese food

Atmosphere: 5

Food: 5

Service: 5

M C

Order takeout, while enjoying the mapo tofu, wife scoop up tofu with unknown body hair….argh

Shulei Fang

Yummy food is share with (spicy)friends.

Atmosphere: 5

Food: 5

Service: 5

Georgina Chang

We have been waiting close to 40min now, and have only received one out of three dishes. This is not acceptable, where the dishes are priced this high. Idon’t think I will be coming back any time soon.

Atmosphere: 1

Food: 1

Service: 1

N Hu

Hunan style
Spicy in a good way.
Will go again

Atmosphere: 4

Food: 4

Service: 4

Selenium Mao

Well, if they could reserve the place that would be better. Waiting for 3 hours without anywhere to seat is really exhausted.

Tes O

Imagine it takes them 1 hour and 20 mins to prepare your food.

Atmosphere: 1

Food: 2

Service: 1

Loading...