Customer service is rough. They also don’t always get your order right. The ice cream itself is pretty good though. What really annoyed me was that they give you half a teaspoon of sprinkles for an additional 1.50. Like seriously? Not smitten.
Krystal Fosse
Fantastic ice cream here at Smitten! My first impression was that the price point was high, but after tasting the product I can understand why!! So rich, creamy and flavorful. Mix-ins were abundant, too. We tried 4 different flavors and all were excellent. Definitely one of my top 5 favorite ice cream spots 🤩
We came on a Sunday afternoon and enjoyed our treat with live music in the square as well. A fun spot with lots to walk around and see!
Martin
I had my first experience at Smitten Ice Cream and I’m hooked. They make your ice cream fresh to order, so it’s incredibly creamy and smooth. I tried the birthday cake flavor, and it tasted just like the real thing. The staff is super friendly and takes the time to explain the ice cream-making process, which adds a personal touch. The shop itself is small but beautifully designed, with a cozy, minimalist vibe.
Subir Das
Great place for ice cream, smoothies and other beverages
Lavanya R
Fresh, creamy and luscious ice creams. Wish I could do two different flavors in a cup though.
Maajid Abdul
Amazing Ice cream
Ria
I’ve never seen an ice cream place limit you to only one flavor regardless of the size you purchase. People should be able to try multiple flavors. Super weird. Ice cream was mediocre as well.
Steven
Best ice cream in San Jose
Shardul Paranjape
Ice cream is decent but we had a strange experience with service. My wife wanted to taste a new flavor but the lady at the counter explained they don't do tastings. That's fair enough - so I got a scoop for myself and while we were waiting for the ice cream the lady gives out two spoons to taste to someone in the queue! Not two minutes after denying us! Strange! Different treatment feels bad even with small things.
Vani Jain
The girl at the counter refused tasting for me, and then gave two spoons for tasting to the guy behind me.
Their chocolate ganache is so good, fresh and just melts in your mouth. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Michael lincoln
Brookies n cream
Madhumita Srikanth
Ice-cream options are great and taste good too. Google maps and the board outside indicated that this place is open till 11 pm on Fridays. Came here to find out that the place is closed at 10 pm. Misleading. Please update Google Maps and the outside board accordingly.
Atmosphere: 1
Food: 5
Service: 1
Palestine will be free
extremely smooth and delicious Ice cream, my favorite ❤️
Customer service is rough. They also don’t always get your order right. The ice cream itself is pretty good though. What really annoyed me was that they give you half a teaspoon of sprinkles for an additional 1.50. Like seriously? Not smitten.
Fantastic ice cream here at Smitten! My first impression was that the price point was high, but after tasting the product I can understand why!! So rich, creamy and flavorful. Mix-ins were abundant, too. We tried 4 different flavors and all were excellent. Definitely one of my top 5 favorite ice cream spots 🤩
We came on a Sunday afternoon and enjoyed our treat with live music in the square as well. A fun spot with lots to walk around and see!
I had my first experience at Smitten Ice Cream and I’m hooked. They make your ice cream fresh to order, so it’s incredibly creamy and smooth. I tried the birthday cake flavor, and it tasted just like the real thing. The staff is super friendly and takes the time to explain the ice cream-making process, which adds a personal touch. The shop itself is small but beautifully designed, with a cozy, minimalist vibe.
Great place for ice cream, smoothies and other beverages
Fresh, creamy and luscious ice creams. Wish I could do two different flavors in a cup though.
Amazing Ice cream
I’ve never seen an ice cream place limit you to only one flavor regardless of the size you purchase. People should be able to try multiple flavors. Super weird. Ice cream was mediocre as well.
Best ice cream in San Jose
Ice cream is decent but we had a strange experience with service. My wife wanted to taste a new flavor but the lady at the counter explained they don't do tastings. That's fair enough - so I got a scoop for myself and while we were waiting for the ice cream the lady gives out two spoons to taste to someone in the queue! Not two minutes after denying us! Strange!
Different treatment feels bad even with small things.
The girl at the counter refused tasting for me, and then gave two spoons for tasting to the guy behind me.
Restaurantji Recommends
Their chocolate ganache is so good, fresh and just melts in your mouth. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Brookies n cream
Ice-cream options are great and taste good too. Google maps and the board outside indicated that this place is open till 11 pm on Fridays. Came here to find out that the place is closed at 10 pm. Misleading. Please update Google Maps and the outside board accordingly.
Atmosphere: 1
Food: 5
Service: 1
extremely smooth and delicious Ice cream, my favorite ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Sauce, Chocolate Fudge Brownie Sundae, Chocolate Ganache with Toasted Almonds
I've had this ice cream before and liked it, but the most recent time, the flavor mix-ins I received didn't match the menu, disappointingly
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