I WISH I WOULD HAVE THE OPTION FOR ZERO STARS , THIS PLACE IS PATHETIC, I HAVE A 4YR OLD CHILD THAT NEEDED TO USE THE BATHROOM, I ASKED ONE OF THE EMPLOYEES FOR THE CODE TO USE THE BATHROOM, SHE STATED I HAD TO MAKE A PURCHASE FIRST, MY SON WAS STANDING THERE HOLDING HIMSELF, I RESPONDED MY SON NEEDS TO USED THE BATHROOM ONCE WE COME OUT OF THE BATHROOM I’LL MAKE A PURCHASE. HE CANT WAIT ANY LONGER. THE EMPLOYEE SAID IS OUR POLICY. I UNDERSTAND THEY HAVE POLICIES IN PLACE BUT SOMETIMES POLICIES CAN BE BROKEN SPECIALLY WHEN INVOLVES A CHILD.
STORE MANAGER BRITNEY HAROLD YOU SHOULD BE EMBARRASSED OF YOUR EMPLOYEES FOR THEIR ACTIONS.
“HELLO PEETE’S COFFEE”
Service: 1
donna mayle
Love this location for after airport pick ups but it does close early... 7pm so keep that in mind. Friendly staff, reliably good service, drinks, and merchandise.
Atmosphere: 5
Food: 5
Service: 5
Oksana Bazhenova
Sweet place, nice batista!
Tuyen M Tran
Arrived in Saturday morning after years and was done at the gym nearby. It’s remodeled and has a total different than before. It’s a great change. It’s very clean with wooden tables and leather chairs. Feeling very relaxing and comfortable. There’s a parking lot, modern design. It’s warm. Friendly staffs special Chris. Good advice and flexible with my requests. Happy to come today. It’s Time enjoy my coffee
Vegetarian options: Grilled cheese; tomato and mozzarella: oatmeal mixed with some topic.
Parking: It’s in front of the coffee shop.
Wheelchair accessibility: There’s a first and big table for wheelchair.
Atmosphere: 5
Food: 5
Service: 5
The Morans
Little girl in the drive thru window needs an attitude adjustment 8/28/24 @ 7:40pm
Service: 1
Isabel
Rude drive thu barista on 7/24/2024 @ approximately 1:25 p.m.. This location desperately needs to school a few of their employees on how to provide good customer service. They are obviously confused on company policy or are making up their own as they go. Leadership here should focus on professionalism and setting the example on how to be pleasant.
Atmosphere: 1
Food: 3
Service: 1
Isabel Olague
Was the best crew ever . . . Brittany comes across too controlling and strapping tight the belt on whipped cream despite customer satisfaction. Brittany sux on customer service.
Lucerne
This location used to be pretty good, but lately it seems the employees don’t care about honoring the discounts that Starbucks promotes. I came 7/2/24 when Starbucks was offering 50% off a drink, when I went to pay through the drive through I reminded the worker about the deal but she said she already charged my account and didn’t apply the promotion. The employee didn’t offer to cancel the transaction to apply the discount and said I can still use the promotion at another Starbucks which I thought was just insulating at that point. Been a long term gold card member since 2010 but think I’m officially done with Starbucks.
Atmosphere: 2
Food: 3
Service: 1
Matthew Flores (Matt)
Starbucks has some of the most devoted and nice employees of any franchise I can think of. Customers are loyal and prices are fair. Oh, and... The bathroom is remarkably clean.
Atmosphere: 5
Food: 5
Service: 5
Adam Hale
Great location, friendly service, expected food and coffee. Convenient place to stop after the airport!
asked to get sweet cream on side bc the amount is never consistent. they refused, give me way too much cream n laugh in my face when i looked unhappy and said to not get it again, no offer to fix it!
Kimberly Garcia
This Starbucks is awesome ??. Special shout out to all the staff. I see how hard you are working to please customers. I am now a new regular.I hope you see this review because you are all awesome! The drink was delicious and I see how y’all are willing to remake a drink if someone is not satisfied.Facility is spotless. Every time that I’ve been here I always see that every person who walks through the door you greet them. That really stood out to me.
Atmosphere: 5
Food: 5
Service: 5
Sarah Thomas
I love this place. Every time I’ve come here staff is super friendly. They literally greet every single person that walks through the door. This Starbucks team really vibe together. I keep coming back because the atmosphere is stellar. This location is Drive-Thru friendly. They are speedy and I have hardly ever had to wait more than 3-5 mins.Highly recommend 10/10. Special thank you to Ari and Moses.If a drink is messed up or an ingredient was forgotten they’re really nice and are willing to remake the drink.I notice that most people when reviewing a business they focus on the negative, but don’t politely bring up the issue so that it can get fixed. Almost all businesses are willing to fix the issue.Facility is clean. I mean spotless! Each time I have been here this place is the cleanest compared to other locations I’ve been to. Restroom is nice and clean. Definitely well maintained.
Parking: Plenty of parking.
Wheelchair accessibility: Handicap ramp located right in front of the Starbucks. Easy access.
Atmosphere: 5
Food: 5
Service: 5
james su
Good ? ！
Atmosphere: 4
Food: 4
Service: 4
Lt Finesse
So I come here every morning and today for the first time I was treated rude.... he seen me waiting to talk to him so he puts his back towards me and then when I told him he made my drink wrong he just add more Carmel to it and poured it into a new cup and handed it to me and then turned his back to me ARE U FREAKING KIDDING
I WISH I WOULD HAVE THE OPTION FOR ZERO STARS , THIS PLACE IS PATHETIC,
I HAVE A 4YR OLD CHILD THAT NEEDED TO USE THE BATHROOM, I ASKED ONE OF THE EMPLOYEES FOR THE CODE TO USE THE BATHROOM, SHE STATED I HAD TO MAKE A PURCHASE FIRST, MY SON WAS STANDING THERE HOLDING HIMSELF, I RESPONDED MY SON NEEDS TO USED THE BATHROOM ONCE WE COME OUT OF THE BATHROOM I’LL MAKE A PURCHASE.
HE CANT WAIT ANY LONGER.
THE EMPLOYEE SAID IS OUR POLICY.
I UNDERSTAND THEY HAVE POLICIES IN PLACE BUT SOMETIMES POLICIES CAN BE BROKEN SPECIALLY WHEN INVOLVES A CHILD.
STORE MANAGER BRITNEY HAROLD YOU SHOULD BE EMBARRASSED OF YOUR EMPLOYEES FOR THEIR ACTIONS.
“HELLO PEETE’S COFFEE”
Service: 1
Love this location for after airport pick ups but it does close early... 7pm so keep that in mind. Friendly staff, reliably good service, drinks, and merchandise.
Atmosphere: 5
Food: 5
Service: 5
Sweet place, nice batista!
Arrived in Saturday morning after years and was done at the gym nearby. It’s remodeled and has a total different than before. It’s a great change. It’s very clean with wooden tables and leather chairs. Feeling very relaxing and comfortable.
There’s a parking lot, modern design. It’s warm. Friendly staffs special Chris. Good advice and flexible with my requests. Happy to come today. It’s Time enjoy my coffee
Vegetarian options: Grilled cheese; tomato and mozzarella: oatmeal mixed with some topic.
Parking: It’s in front of the coffee shop.
Wheelchair accessibility: There’s a first and big table for wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Little girl in the drive thru window needs an attitude adjustment 8/28/24 @ 7:40pm
Service: 1
Rude drive thu barista on 7/24/2024 @ approximately 1:25 p.m.. This location desperately needs to school a few of their employees on how to provide good customer service. They are obviously confused on company policy or are making up their own as they go. Leadership here should focus on professionalism and setting the example on how to be pleasant.
Atmosphere: 1
Food: 3
Service: 1
Was the best crew ever . . . Brittany comes across too controlling and strapping tight the belt on whipped cream despite customer satisfaction. Brittany sux on customer service.
This location used to be pretty good, but lately it seems the employees don’t care about honoring the discounts that Starbucks promotes. I came 7/2/24 when Starbucks was offering 50% off a drink, when I went to pay through the drive through I reminded the worker about the deal but she said she already charged my account and didn’t apply the promotion. The employee didn’t offer to cancel the transaction to apply the discount and said I can still use the promotion at another Starbucks which I thought was just insulating at that point. Been a long term gold card member since 2010 but think I’m officially done with Starbucks.
Atmosphere: 2
Food: 3
Service: 1
Starbucks has some of the most devoted and nice employees of any franchise I can think of. Customers are loyal and prices are fair. Oh, and... The bathroom is remarkably clean.
Atmosphere: 5
Food: 5
Service: 5
Great location, friendly service, expected food and coffee. Convenient place to stop after the airport!
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
asked to get sweet cream on side bc the amount is never consistent. they refused, give me way too much cream n laugh in my face when i looked unhappy and said to not get it again, no offer to fix it!
This Starbucks is awesome ??. Special shout out to all the staff. I see how hard you are working to please customers. I am now a new regular.I hope you see this review because you are all awesome! The drink was delicious and I see how y’all are willing to remake a drink if someone is not satisfied.Facility is spotless. Every time that I’ve been here I always see that every person who walks through the door you greet them. That really stood out to me.
Atmosphere: 5
Food: 5
Service: 5
I love this place. Every time I’ve come here staff is super friendly. They literally greet every single person that walks through the door. This Starbucks team really vibe together. I keep coming back because the atmosphere is stellar. This location is Drive-Thru friendly. They are speedy and I have hardly ever had to wait more than 3-5 mins.Highly recommend 10/10. Special thank you to Ari and Moses.If a drink is messed up or an ingredient was forgotten they’re really nice and are willing to remake the drink.I notice that most people when reviewing a business they focus on the negative, but don’t politely bring up the issue so that it can get fixed. Almost all businesses are willing to fix the issue.Facility is clean. I mean spotless! Each time I have been here this place is the cleanest compared to other locations I’ve been to. Restroom is nice and clean. Definitely well maintained.
Parking: Plenty of parking.
Wheelchair accessibility: Handicap ramp located right in front of the Starbucks. Easy access.
Atmosphere: 5
Food: 5
Service: 5
Good ? ！
Atmosphere: 4
Food: 4
Service: 4
So I come here every morning and today for the first time I was treated rude.... he seen me waiting to talk to him so he puts his back towards me and then when I told him he made my drink wrong he just add more Carmel to it and poured it into a new cup and handed it to me and then turned his back to me ARE U FREAKING KIDDING
Service: 1
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