My husband and I drove down from Sacramento, after hours of traffic, we stopped to use the restroom and get a drink. The manager snapped at us when we asked for the restroom code. Can’t believe how she was speaking to both customers and the baristas alike. Unfortunately, my iced flat white was worse than the horrible customer service. These automatic espresso machines taste like keurig coffee. Do yourself a favor and get coffee literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Shivin Yadav
Had a horrible experience with one of the staff members, where they were rude and inhospitable to me and my wife. We wanted to use the bathroom before we ordered since we had been driving for a while. The staff member would not tell us the code and was on some sort of power trip and don't get me started on the horrible coffee order we got. Do better.
Atmosphere: 1
Food: 1
Service: 1
S H
Horrible place, trick you in offering a discount and then deny it when you drive over and arrives, and even almost double the price from last year. I called to ask if they can give me a coupon offer that I can’t get to work on my app, they said they will give me the discount when I arrive in store. But when I came they didn’t give me the discount and the price is even higher than before.
Similar things happened multiple times last year too! Horrible place! They told me one thing on the phone and when I go in it is another thing! Should not trick you to drive all the way over like this!
On top of that they sky rocketed the toppings! They charge $6 extra on top of drink price for matcha which doesn’t cost additional last year! So a $7 drink last year became $14 drink! Ridiculous!
Atmosphere: 1
Service: 1
Leonardo Leyva
Very poor service wrong bread ,no change for 100 and didn't make my drink right the first time very rude ? disappointed
Food: 1
Service: 1
Michael Evien
Very impressive
Atmosphere: 5
Food: 5
Service: 5
Dabbs Hernandez
Ordered ahead of time & drinks were wrong .. they were delivered so can't go back to the store unfortunately. Asked for a mocha & got a caramel crunch .. got almond milk but second guessing to drink it since the drink was made wrong.. called the store but no answer, hopefully if there is a next time we order they will pay more attention.6/3/24 - around 4:50pm
Service: 1
Hung Nguyen
This place has the best baristas. Just parking is difficult.
Atmosphere: 4
Food: 5
Service: 5
Natasha Malhotra
This Starbucks shines as a neighborhood gem, particularly after a vigorous Lagree class. The staff here exude warmth and genuine hospitality, making each visit feel personalized. Their friendly reminders to use the Starbucks app ensure I always snag my rewards, a thoughtful touch I greatly appreciate.The ambiance is inviting—a perfect spot to unwind or get some work done, complemented by swift, engaging service.
Atmosphere: 5
Food: 5
Service: 5
Irene McClellan
Parking: Depending on the time of day the parking is good and the parking is bad
Angel Alas
The best Starbucks cappuccino
Parking: There is too much parking
Kid-friendliness: It is very suitable for children, there are many drinks and snacks
I often visit this Starbucks branch to grab my mobile order because it's only 5 minnutes away from my work, and I have been happy by the prompt service and friendly staff so far. My usual go-to is iced white chocolate mocha and this location always prepare my drinks perfectly. It has been always enjoyable every sip I have had. There were several times I attempted to customize the drink but they all came out worse than the original recipe. So I stopped trying to customize that drink since then, just go with their recipe to be safe. I don't want to waste money for the trash I make myself lol.Parking is super easy. The store ambiance is just okay, not as impressive as some other locations I've visited before.
Dylan
Music was loud.Bathroom code on 12/30/2023 was:2671#
Atmosphere: 1
Bo Leach
Baristas are great and always friendly :-) love this store and the
Atmosphere: 5
Food: 4
Service: 5
Cruz Juarez
Ester a bigger girl who works here is extremely rude I witness her tell a deaf man to enlarge his text in order for her to “read” his order and he struggled to do soo she then gave me attitude cause we were waiting at the door after they were supposed to be opened. Not my fault your lagging ester don’t be taking your attitude out on innocent customers I’m giving you 1 star cause I can’t do less I’m extremely disappointed and won’t be returning to this location as long as your there! A smile can go a long way even in the tough moments!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Frappuccino
Jennifer Arce
Starbucks, My Daily Sip of Happiness!The ambiance of this Starbucks is a wonderful mix of cozy and inviting.Great coffee and matcha lattes, friendly staff, and a cozy atmosphere. Love it ???
Rude and unprofessional manager.
My husband and I drove down from Sacramento, after hours of traffic, we stopped to use the restroom and get a drink. The manager snapped at us when we asked for the restroom code. Can’t believe how she was speaking to both customers and the baristas alike. Unfortunately, my iced flat white was worse than the horrible customer service. These automatic espresso machines taste like keurig coffee. Do yourself a favor and get coffee literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Had a horrible experience with one of the staff members, where they were rude and inhospitable to me and my wife. We wanted to use the bathroom before we ordered since we had been driving for a while. The staff member would not tell us the code and was on some sort of power trip and don't get me started on the horrible coffee order we got. Do better.
Atmosphere: 1
Food: 1
Service: 1
Horrible place, trick you in offering a discount and then deny it when you drive over and arrives, and even almost double the price from last year. I called to ask if they can give me a coupon offer that I can’t get to work on my app, they said they will give me the discount when I arrive in store. But when I came they didn’t give me the discount and the price is even higher than before.
Similar things happened multiple times last year too! Horrible place! They told me one thing on the phone and when I go in it is another thing! Should not trick you to drive all the way over like this!
On top of that they sky rocketed the toppings! They charge $6 extra on top of drink price for matcha which doesn’t cost additional last year! So a $7 drink last year became $14 drink! Ridiculous!
Atmosphere: 1
Service: 1
Very poor service wrong bread ,no change for 100 and didn't make my drink right the first time very rude ? disappointed
Food: 1
Service: 1
Very impressive
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead of time & drinks were wrong .. they were delivered so can't go back to the store unfortunately. Asked for a mocha & got a caramel crunch .. got almond milk but second guessing to drink it since the drink was made wrong.. called the store but no answer, hopefully if there is a next time we order they will pay more attention.6/3/24 - around 4:50pm
Service: 1
This place has the best baristas. Just parking is difficult.
Atmosphere: 4
Food: 5
Service: 5
This Starbucks shines as a neighborhood gem, particularly after a vigorous Lagree class. The staff here exude warmth and genuine hospitality, making each visit feel personalized. Their friendly reminders to use the Starbucks app ensure I always snag my rewards, a thoughtful touch I greatly appreciate.The ambiance is inviting—a perfect spot to unwind or get some work done, complemented by swift, engaging service.
Atmosphere: 5
Food: 5
Service: 5
Parking: Depending on the time of day the parking is good and the parking is bad
The best Starbucks cappuccino
Parking: There is too much parking
Kid-friendliness: It is very suitable for children, there are many drinks and snacks
Wheelchair accessibility: The doors are automatic
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I often visit this Starbucks branch to grab my mobile order because it's only 5 minnutes away from my work, and I have been happy by the prompt service and friendly staff so far. My usual go-to is iced white chocolate mocha and this location always prepare my drinks perfectly. It has been always enjoyable every sip I have had. There were several times I attempted to customize the drink but they all came out worse than the original recipe. So I stopped trying to customize that drink since then, just go with their recipe to be safe. I don't want to waste money for the trash I make myself lol.Parking is super easy. The store ambiance is just okay, not as impressive as some other locations I've visited before.
Music was loud.Bathroom code on 12/30/2023 was:2671#
Atmosphere: 1
Baristas are great and always friendly :-) love this store and the
Atmosphere: 5
Food: 4
Service: 5
Ester a bigger girl who works here is extremely rude I witness her tell a deaf man to enlarge his text in order for her to “read” his order and he struggled to do soo she then gave me attitude cause we were waiting at the door after they were supposed to be opened. Not my fault your lagging ester don’t be taking your attitude out on innocent customers I’m giving you 1 star cause I can’t do less I’m extremely disappointed and won’t be returning to this location as long as your there! A smile can go a long way even in the tough moments!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Frappuccino
Starbucks, My Daily Sip of Happiness!The ambiance of this Starbucks is a wonderful mix of cozy and inviting.Great coffee and matcha lattes, friendly staff, and a cozy atmosphere. Love it ???
Atmosphere: 5
Service: 5
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