Starbucks

1712 Berryessa Rd, San Jose
(408) 254-4988

Recent Reviews

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Vicki J

We come to this place very often since it's close to the sports club. Location wise it's very convenient. Food is average Starbucks. Unfortunately the service is one of the worst Starbucks we have ever visited. We usually order a few drinks and sandwiches before or after going to the club. We can't order water from the app, so had to order from the cashier. And that cup of water never came or took very very long tome. Very disappointed at this point. Will not return. If you can avoid this place, please do.

Atmosphere: 1

Food: 3

Service: 1

JustplainSONNY

A good coffee experience

Atmosphere: 4

Food: 4

Service: 4

Liz Zzzz

good typical Starbucks not much to say. wasn't super loud or crowded. drink came out pretty quickly, there were a lot of to go orders ahead of mine.

Atmosphere: 5

Food: 5

Service: 5

Aarti Pathak

Okay location.. no drive through and had experience of mixing orders or missing orders here twice in the morning!

Yazbek

Best breakfast

Atmosphere: 5

Food: 5

Service: 5

Bus4025

I hardly ever have something negative to say about the employees I run into. I seemingly always get the next drive anywhere at Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Lien Nguyen

good coffee ☕️

Atmosphere: 5

Food: 5

Service: 5

Emma Z.

They refused the restroom using for people who are not buying a coffee even I come here very often and stay all afternoon on weekends . Besides they even reluctant to give a extra cup of hot water for someone who ordered coffee.

Atmosphere: 2

Food: 3

Service: 2

mars gemini

WHAT HAPPENED TO STARBUCKS?!?! 2025.05.27

I stopped buying from SB because they’re over priced about a year ago. I used to come almost everyday during college and while working on job applications at this SB location.

There used to be so many coworking tables and space for collaborations. They’re all gone now. Just poor tables and single spaces. Please bring it back!!!

Atmosphere: 1

Food: 4

Service: 5

Rajiv Behl

I ordered croissant and coffee. Croissant was very small for price.

Food: 3

Service: 4

Scott Chau

Really more of a pick up place. There isn’t much room to chill there. Never had issue with this Starbucks. Order in app and pick up is quick since it’s one of the more less busy Starbucks

Atmosphere: 3

Food: 3

Service: 5

Sofia Magana

Rude and unprofessional manager.

My husband and I drove down from Sacramento, after hours of traffic, we stopped to use the restroom and get a drink. The manager snapped at us when we asked for the restroom code. Can’t believe how she was speaking to both customers and the baristas alike. Unfortunately, my iced flat white was worse than the horrible customer service. These automatic espresso machines taste like keurig coffee. Do yourself a favor and get coffee literally anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Shivin Yadav

Had a horrible experience with one of the staff members, where they were rude and inhospitable to me and my wife. We wanted to use the bathroom before we ordered since we had been driving for a while. The staff member would not tell us the code and was on some sort of power trip and don't get me started on the horrible coffee order we got. Do better.

Atmosphere: 1

Food: 1

Service: 1

S H

Horrible place, trick you in offering a discount and then deny it when you drive over and arrives, and even almost double the price from last year. I called to ask if they can give me a coupon offer that I can’t get to work on my app, they said they will give me the discount when I arrive in store. But when I came they didn’t give me the discount and the price is even higher than before.

Similar things happened multiple times last year too! Horrible place! They told me one thing on the phone and when I go in it is another thing! Should not trick you to drive all the way over like this!

On top of that they sky rocketed the toppings! They charge $6 extra on top of drink price for matcha which doesn’t cost additional last year! So a $7 drink last year became $14 drink! Ridiculous!

Atmosphere: 1

Service: 1

Leonardo Leyva

Very poor service wrong bread ,no change for 100 and didn't make my drink right the first time very rude ? disappointed

Food: 1

Service: 1

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