Starbucks

2071 Monterey Rd, San Jose
(408) 660-1706

Recent Reviews

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Chester Cunningham

This review is about the Starbucks inside of Target.
There are zero reasons for stopping here.
The facility is relatively clean until you look at the mess in what used to be a sitting area for customers. Boxes and product scattered throughout.
I visited here a few times around 8:30 AM each day and either the young lady behind the counter was stoned, disinterested or both. When I ordered a breakfast sandwich it would have been easier to choose if they only listed what they had left in stock as most sandwiches were out of stock. Also black tea has not been available.
Wet floor caution signs are left out leaning into the display as if they were for sale.
Small groups of Target employees eat up valuable morning minutes as the one lady behind the counter moves VERY slowly. The wait time is literally painful during your morning routine.

Considering the lady at the counter was disinterested in anything work related, and considering they were out of all items chosen as my first preference.... this place is not worth risking the precious minutes available before going to work.
Next time I want Starbucks there is another right down the block.

Atmosphere: 1

Food: 1

Service: 1

Toby Clearwater

This review is about the Starbucks inside of Target.
There are zero reasons for stopping here.
The facility is relatively clean until you look at the mess in what used to be a sitting area for customers. Boxes and product scattered throughout.
I visited here a few times around 8:30 AM each day and either the young lady behind the counter was stoned, disinterested or both. When I ordered a breakfast sandwich it would have been easier to choose if they only listed what they had left in stock as most sandwiches were out of stock. Also black tea has not been available.
Wet floor caution signs are left out leaning into the display as if they were for sale.
Small groups of Target employees eat up valuable morning minutes as the one lady behind the counter moves VERY slowly. The wait time is literally painful during your morning routine.

Considering the lady at the counter was disinterested in anything work related, and considering they were out of all items chosen as my first preference.... this place is not worth risking the precious minutes available before going to work.
Next time I want Starbucks there is another right down the block.

Atmosphere: 1

Food: 1

Service: 1

Gerardo vital

Latte means hot right? So they couldn't make me a frapp but they could make me an iced drink? Much training needed

Atmosphere: 4

Food: 1

Service: 1

Aracely Gonzalez

Was there this morning around 8:05 and the young lady working there told me that Starbucks doesn’t open until 8:15. I confirmed that it opens at 8am as soon as the store opens not at 8:15 like I was told. Clearly she didn’t want to be there.

Atmosphere: 1

Service: 1

Chango vital

Latte means hot right? So they couldn't make me a frapp but they could make me an iced drink? Much training needed

Atmosphere: 4

Food: 1

Service: 1

Mariana Garzon

The service there is terrible, I have had to leave twice because the people there don't want to serve you, they don't even look at you, they act crazy when you want to order, I prefer to leave without a drink, honestly, how

Service: 1

Brian Sanders

Employees are very friendly, and very polite,

Atmosphere: 4

Food: 4

Service: 5

Laura Velandia

This starbucks doesn't have chairs to seat down, the pictures shows that it has but when I came there were no tables and chairs... disappointed:(

Bryan Francis

Got my order wrong but was still good

Stephanie Urista

I’m pretty sure this Starbucks served me a drink contaminated by a chemical cleaner, as the “vanilla sweet cream cold brew” was oddly watery, so terribly bitter that it hurt to drink, and it has left me with an immediate sore throat and so much saliva production that I am choking on it. Tried to contact corporate but they just send a lame “sorry we’re busy and it’ll be 3-5 day before we see this” message when you share a “product safety concern”

Robin Jankowski

I have like 15 Starbucks cards and I wanted to consolidate them into just a couple. Well, the staff refused despite not being busy. They said I had to get the app-- I don't want the app . Luckily the Starbucks across the street took the time to help me. I'm giving them two stars because they were very nice when refusing to help me.

Xochitl Ruiz

Good service from the young woman who serves, what I don't think is fair for her or for the clients is that she is alone collecting and preparing the drinks. It is a lot of work for her alone and more waiting time for the clients. Good for the young girl who does the work alone!

olga alvarez

The young man who served us was very friendly, I liked it because few young people serve with kindness and respect, very good service.

Farid Omari

If you would like to experience the worst customer service, lying, and disrespectful customer service, one time try this Starbucks.

Robin C

I ordered 2 drinks and paid for 2 drinks. When they called my name the barista only had 1 drink. I asked for my other coffee which was a blonde roasted with oat milk. The barista Gerve said he only had me down for 1 drink. I told him my order and he got it for me, but did not apologize for the mistake. There was no customer service at this store at all.

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