Starbucks

1704 Oakland Rd, San Jose
(408) 573-1445

Recent Reviews

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Huong Tran Quynh

Love the place. Staffs are very nice

Naylen Guerrero

The gentleman who attended me was a rude service, first told me that he did not attend and then attended me with a very bad attitude, I told him that what he had asked me for is wrong, and I took the receipt off my reluctance and he treated me badly, he is a racist, he mocks me because I am a Latina, the boyThe gentleman who attended me was a rude service, first told me that he did not attend and then attended me with a very bad attitude, I told him that what he had asked me for is wrong, and I took the receipt off my reluctance and he treated me badly, he is a racist, he mocks me because I am a Latina, the boy is a skinny guy with Asian glasses, he is very good service. is a skinny guy with Asian glasses, he is very good service.

Service: 1

Nikhil Veeresh

Worst Starbucks ever, they made my cortado nothing like one.. I ordered at 11:05 and they gave my order at 11:28 when the app shared it would be ready by 11:13 am ! What more they messed my second drink and they had to remake it.

Atmosphere: 2

Food: 1

Service: 1

Ariane Solis

I had a great experience here, I was traveling and needed a Latte. My go-to is basic but I love it, weirdly it tastes different at different Starbucks locations but this location made it perfect. Thanks!

Atmosphere: 3

Food: 5

Service: 5

Iris Zhao

The store is quite small. I just wanted to use the restroom before ordering a coffee and taking a short break, but the staff told me the restroom is only for paying customers. That policy was really disappointing.

I’ve never encountered this at other Starbucks locations — even without a purchase, the staff are usually understanding and helpful. It’s basic human decency to let someone use the restroom in an urgent situation. Because of this, I chose not to buy anything and left. I hope this store can be more considerate in the future.

Atmosphere: 3

Food: 3

Service: 1

Dont Worry AboutIt

I usually frequent this location because of the convenience of it being right across the street from where I work. I spend hundreds of dollars here every month, and today, on a particularly hot day, my son wasn’t feeling well and simply asked for a cup of ice. Despite us being regular customers, he was refused unless we made a purchase.

The employee’s response was not only disappointing but also came across as unnecessarily rude. This small act of unkindness left a lasting impression. Sometimes, it’s the little gestures—like offering a cup of ice on a hot day—that show compassion and build customer loyalty. Unfortunately, that was not the case here.

Additionally, I’ve noticed that my drinks often don’t come out tasting right at this location, which only adds to my frustration. I will not be returning, and I’ll be letting my coworkers know about this experience as well.

Atmosphere: 1

Food: 1

Service: 1

Audrey Seuk Mun Ho

Only two high tables inside. Music way too loud even for short visit. More like noise than music.

Atmosphere: 1

Food: 4

Service: 4

Frank Dai

I love chocolate cream cold brew. The passcode of restroom is 135#

Atmosphere: 5

Food: 5

Service: 5

Alfredo Luco Gordon

Very rude service with the manager and their staff.

Eric Trinidad

Clean and quick service. Ordered a perfectly brewed Latte. Thanks!

Robert Bruton

Happy people work here. Worth driving past other Starbucks to get to.

Du Nguyen

* They always warm up my heart’s, wishing y’all having a wonderful holiday season as well!
Another warning day from staff , thank you so much all!
Morning usual hot or ice coffee, staff here are friendly and nice . Specially supervisor or manager she always remember my side hot water. Thank you so much!

Jeehoon Bang

Great coffee

Atmosphere: 5

Service: 5

Nic Pit

12 people in the store. 6 Baristas. I ordered ahead it said it would be 6 to 9 min. 22 min later. It's coffe people out of the 6 workers 3 working 2 talking. 1 drink every 4 min coming out. Just make coffee at home.

alex carter

I hadn't been in here for a long time, probably the last time I went here was a measured in years. Today I found myself dehydrated, and went in and asked for a cup of water.

I was asked, What size did I want, did I want ice? I said a small one, no ice. I wasn't asked for any payment, although I put a dollar in the tip box.

The most amazing thing is, the new cups! I'd actually read about cups like this on Reddit recently, being used in France I think? The lid on the cup has a raised part with a hole, and you drink from that.

I've been using straws since before I can remember, and I'm old, in my early 60s so that's a lot of years using straws. This kind of cup I could tell instantly, is much better. It's very natural to drink from. You can't stab yourself with the straw accidentally because there isn't one. You can't accidentally spill drink on yourself because the lid's there. And it's less restrictive than a straw. You can really swallow a drink down quickly if you want to.

So that's it. Excellent service, and learning about a really neat new kind of cup. I've got to add that this particular location seems to do a "Flat White" better than the others.

Atmosphere: 5

Food: 5

Service: 5

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