Starbucks

Very bitter coffee on my last visit at the drive-through. I will go to a different place next time.

Food: 1

Service: 3

21 minute wait for 2 coffees. I waited 21 minutes at the store and I had ordered online 10 minutes prior to arriving at the store. Never again. And no it wasn't busy in the store.

Atmosphere: 1

Food: 2

Service: 1

Great service, friendly. Bathrooms are clean.

Atmosphere: 5

Food: 4

Service: 5

To the lady in the drive true.. if you have a bad day stay at home. We don't need your bad attitude

Atmosphere: 5

Food: 4

Service: 1

DON’T COME HERE! I had planned to make a purchase and I let the lady know that I need to use the restroom. She told me with an attitude that I needed to make the purchase first in order to use the restroom so then I had to explain how I have a medical condition.

I shouldn’t have to express my disability in order to use the restroom. Absolutely unacceptable!

It is really embarrassing and I felt humiliated. Absolutely horrendous customer service . I won’t come here again. At this point it seems like Starbucks should be out of business. Their service keeps getting worse. Not just at this location.

Atmosphere: 1

Food: 1

Service: 1

If you are using the drive-through, you need to drive all the way around the dumpsters and around panda express. Do not turn in there. There is a blockade. And you will be stuck. They do not have any signs or instructions about this.

Batista Keke has a bad attitude. She obviously does not like her job. Not a good representation of the brand.

DO NOT COME HERE you will be upcharged multiple dollars on drinks and then they will gake 30 minutes to tell you they dont have what you ordered, then when you ger your overpriced drink its all wrong. i will never come back here let alone another starbucks. i wish ill on the useless workers

Terrible customer service, bad attitude

Some locations are a gamble but here it's consistent. Good service and the manager is very helpful and works quickly to resolve issues. My go to is in the pic.

I was not served due to a partner who is diabetic and 72 years old being a little loud but under control until he (the cashier) decided he wasn’t going to serve me due to his perception that he would be punishing her . I said nothing the whole time and was denied service. I could cite the AMD act to prevent such treatment for a senior of 74 years old. A native of California, Mexican American and employed by several major banks in all of California as a manager and Lead Mortgage Underwriter. 47 plus years career of customer service . I have always been a patient and professional customer care person. Education of the counter people is imperative for success. Trying to listen to people instead of just showing a person how they can deny them service is not acceptable especially in Silicon Valley which requires accepting our diversity and inclusion of seniors population.

I wanted to give it 3 stars....since my bf said his frappuccino tasted like milkshake ( but it was better than the starbucks at target). We used up my bf's giftcard. I gave it 4 stars because my latte (hot) was nice tasting. It had expresso taste and mix with milk...delicate but perfectly steamed milk. I added 2 sugar packets. I should have only added one sugar packet because the expresso taste was so good you dont need too much sugar. Im normally not a big coffee drinker but we were trying to use up bf's gift card while shopping at bass pro (fishing). I still think McDonalds coffee is better ( or at least cheaper). But I do appreciate a well made latte whether hot or cold.

This place sucks lol takes too long at the drive thru... McDonald's here i come #fatboyproblems

Fast and good drinks

Starbucks went down hill,they use lower quality coffee beans due to volume, and their coffee taste very acidic and watery..try peets coffee lattes than compare to the acidic watery lattes from Starbucks...its night and day..plus Starbucks also uses cheap milk their steam milk is always wattery...go to Peets coffee instead