This Starbucks location has quite good review. I came to this site sometimes many years ago. I liked it. It is spacious and surrounded by a mixture environment of resident and business. I come here again today after many years. It is still nice as it was. Nothing special or particularly good on food at this site as it is “Starbucks”. However, the staff and the environment of this location are really nice and friendly! Feeling enjoyed to spend a hour here doing nothing in this early Thursday afternoon. Thanks a lot to the staff of the place to keep clean and neat for customers to stay and enjoy themselves.😊
Atmosphere: 5
Food: 4
Service: 5
McKenzie Monterrozas
Great experience always so friendly
Atmosphere: 5
Food: 5
Service: 5
bona s
This is hands down the worst Starbucks I have ever visited in terms of customer service. Whenever I order a Frappuccino, the staff openly show irritation, complain among themselves, and make it very clear that they find the order inconvenient. This kind of behavior is unprofessional and immediately creates an uncomfortable atmosphere. As a customer, it feels disrespectful and, at times, even mocking. On top of that, despite clearly hearing my name, the staff repeatedly write the wrong name on my cup. At this point, it genuinely feels intentional rather than a simple mistake. My name is not difficult, yet it is almost always written incorrectly, which comes across as careless and dismissive. I only come to this location because the Starbucks near Elan permanently closed, but every visit leaves me frustrated and in a bad mood. A Starbucks should never make customers feel unwelcome. Management seriously needs to address the lack of professionalism and basic courtesy at this store.
Service: 1
Ramya Mahadevan
Lots of place to sit
Atmosphere: 5
Food: 4
Service: 4
Sai Vishnu Muvvala
The place is well maintained. Staff are professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Aditya Gudla
My go to. Sometimes they tend to miss customization requests (like light ice) - otherwise perfect!
Atmosphere: 5
Food: 5
Service: 3
Kriti Dutta
They have limited seating inside but have plenty outside.
Atmosphere: 5
Food: 5
Service: 5
Michael A. Starr
Always there when I need them, even in the middle of a desert!!!
Eve E
Ordered a Grande Cappuccino which really wasn’t the best. The milk was completely frothy and the coffee too watery. I decided to sit outdoors and have a chat on the phone only to have someone tell me that I’m talking loudly. He was an individual working on his laptop. Since when is a public coffee shop a quiet working space, especially outdoors?? What if my mother was physically there and we were chatting exactly the same way. Please make it clear if Starbucks has become an open plan office….
Atmosphere: 1
Food: 1
Service: 2
Tofu \u0026 Lucky
They got my order wrong, I ordered regular with light ice and they gave me half ice with lemonade
The atmosphere is work friendly, the staff is polite, and ofcourse Starbucks delivers the best quality coffee and matcha
Milanelle Pelobello
I always go to this store as we live closeby. I always love to bring my kids in this store, and have them order their food.
Yesterday, I went with my 3 yr old son (his bday) coz he wants a cake pop. I let him call the barista so she knows we're ready to order. My son said excuse me like 5 times, said hello like 3 times to get her attention coz she's talking with her coworker. She finally came up to us, my son ordered cakepops, I ordered 2 java chips and 1 mocha frappe.
The baristas before were soooo nice, very friendly, welcoming but yesterday was the opposite.
Btw, always sip a bit of your drinks before you leave the store coz yesterday I guess the barista who made the mocha frappe forgot to put in sugar syrup. I just found it today as my husband didn't drink his mocha frappe yesterday. Coz what if you just stopped by to get some drinks and you already left then found out something is wrong with your order. And also, they do not offer Java Chip anymore, so you gotta pay additional for the chips. The barista didn't even inform me about it, found out today when I checked the receipt online. I called in to let them know about my concerns, they offered to remake the mocha frappe. The barista who made our drinks was the one who took our order. Maybe she had a bad day.
But then, I just wish the baristas will be more friendly and welcoming and inform the customer if a menu is no longer available so we have the option to change our order.
Matt Burnett
I’ve been trying to go to this Starbucks for coffee before work. But every time I order coffee for me and my co worker it’s horrible. It’s tastes bitter and just disgusting. I recently moved over here and had to switch Starbucks. But the one on El Camino never tastes as bad as the ones I get here. Be careful when ordering lattes or macchiatos. We always have to pour half of our drink out cause we just can’t stand the taste.
Ruchita Agarwal
Nice and spacious interior. Looks small from the outside.
Rodion N
I recently visited a Starbucks, and while the atmosphere was cozy and welcoming, I had an unpleasant experience. When I asked to use the restroom, I was told it was for customers only. When I explained that I was a customer, the staff questioned me about what I had ordered. This was quite uncomfortable. Later, the employee apologized, saying that his boss was present, and he had to ask.
It was disappointing to be treated with suspicion in a place where I expected good service. I hope Starbucks trains their staff to handle such situations more professionally.
This Starbucks location has quite good review. I came to this site sometimes many years ago. I liked it. It is spacious and surrounded by a mixture environment of resident and business. I come here again today after many years. It is still nice as it was. Nothing special or particularly good on food at this site as it is “Starbucks”. However, the staff and the environment of this location are really nice and friendly! Feeling enjoyed to spend a hour here doing nothing in this early Thursday afternoon. Thanks a lot to the staff of the place to keep clean and neat for customers to stay and enjoy themselves.😊
Atmosphere: 5
Food: 4
Service: 5
Great experience always so friendly
Atmosphere: 5
Food: 5
Service: 5
This is hands down the worst Starbucks I have ever visited in terms of customer service.
Whenever I order a Frappuccino, the staff openly show irritation, complain among themselves, and make it very clear that they find the order inconvenient. This kind of behavior is unprofessional and immediately creates an uncomfortable atmosphere. As a customer, it feels disrespectful and, at times, even mocking.
On top of that, despite clearly hearing my name, the staff repeatedly write the wrong name on my cup. At this point, it genuinely feels intentional rather than a simple mistake. My name is not difficult, yet it is almost always written incorrectly, which comes across as careless and dismissive.
I only come to this location because the Starbucks near Elan permanently closed, but every visit leaves me frustrated and in a bad mood. A Starbucks should never make customers feel unwelcome. Management seriously needs to address the lack of professionalism and basic courtesy at this store.
Service: 1
Lots of place to sit
Atmosphere: 5
Food: 4
Service: 4
The place is well maintained. Staff are professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
My go to. Sometimes they tend to miss customization requests (like light ice) - otherwise perfect!
Atmosphere: 5
Food: 5
Service: 3
They have limited seating inside but have plenty outside.
Atmosphere: 5
Food: 5
Service: 5
Always there when I need them, even in the middle of a desert!!!
Ordered a Grande Cappuccino which really wasn’t the best. The milk was completely frothy and the coffee too watery. I decided to sit outdoors and have a chat on the phone only to have someone tell me that I’m talking loudly. He was an individual working on his laptop. Since when is a public coffee shop a quiet working space, especially outdoors?? What if my mother was physically there and we were chatting exactly the same way. Please make it clear if Starbucks has become an open plan office….
Atmosphere: 1
Food: 1
Service: 2
They got my order wrong, I ordered regular with light ice and they gave me half ice with lemonade
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
The atmosphere is work friendly, the staff is polite, and ofcourse Starbucks delivers the best quality coffee and matcha
I always go to this store as we live closeby. I always love to bring my kids in this store, and have them order their food.
Yesterday, I went with my 3 yr old son (his bday) coz he wants a cake pop. I let him call the barista so she knows we're ready to order. My son said excuse me like 5 times, said hello like 3 times to get her attention coz she's talking with her coworker. She finally came up to us, my son ordered cakepops, I ordered 2 java chips and 1 mocha frappe.
The baristas before were soooo nice, very friendly, welcoming but yesterday was the opposite.
Btw, always sip a bit of your drinks before you leave the store coz yesterday I guess the barista who made the mocha frappe forgot to put in sugar syrup. I just found it today as my husband didn't drink his mocha frappe yesterday. Coz what if you just stopped by to get some drinks and you already left then found out something is wrong with your order. And also, they do not offer Java Chip anymore, so you gotta pay additional for the chips. The barista didn't even inform me about it, found out today when I checked the receipt online. I called in to let them know about my concerns, they offered to remake the mocha frappe. The barista who made our drinks was the one who took our order. Maybe she had a bad day.
But then, I just wish the baristas will be more friendly and welcoming and inform the customer if a menu is no longer available so we have the option to change our order.
I’ve been trying to go to this Starbucks for coffee before work. But every time I order coffee for me and my co worker it’s horrible. It’s tastes bitter and just disgusting. I recently moved over here and had to switch Starbucks. But the one on El Camino never tastes as bad as the ones I get here. Be careful when ordering lattes or macchiatos. We always have to pour half of our drink out cause we just can’t stand the taste.
Nice and spacious interior. Looks small from the outside.
I recently visited a Starbucks, and while the atmosphere was cozy and welcoming, I had an unpleasant experience. When I asked to use the restroom, I was told it was for customers only. When I explained that I was a customer, the staff questioned me about what I had ordered. This was quite uncomfortable. Later, the employee apologized, saying that his boss was present, and he had to ask.
It was disappointing to be treated with suspicion in a place where I expected good service. I hope Starbucks trains their staff to handle such situations more professionally.
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