Very frustrating experience. I first ordered from New Arrival and asked if it could be made decaf but the cashier said they couldn’t do that. Then I asked what kind of decaf can you make and he said espresso or americano. Okay so I ordered an espresso.
And this is what I got (a regular espresso not decaf😂). I only noticed it after I got home. Very smart guy.👍🏻
Atmosphere: 3
Food: 3
Service: 1
Kellie Rick
Give your customers the ability to get a straw for their drink without having to wait for the girl to notice them and hand them a straw. I reached over to get a straw and she noticed me and scolded me but didn't seem to see me when I was just standing there waiting. .Your drinks are expensive, give us a straw and napkins! Jeez
Husnu Uz
You are just waiting in front of the order station and no one care about. They are too busy! and not kind. Its one of the weird starbucks
Service: 1
Jane Smith
There are much better Starbucks. They do not oay attention to their older customers.
Atmosphere: 1
Food: 2
Service: 2
marisol gallegos
☕️ very good
julian marc
Whoever is working here is locked in and makes perfect drinks. God bless your location and employees
Allyn Gillespie
I really appreciate all the help they gave me. I had a few questions & they had no problems helping me through my questions. Thanks so much! ❤
Brian Axie
No where to plug in my lap top. My tea was served with no cup the put my tea bags in. Just a single cup and nobody called out my name so over seeping. Very limited ability to utilize my laptop and I called out to the worker twice for a cup and they didn't respond. Rip my tea and laptop.
Michael Wyld
They get a 0% of new policy changes that destroyed go to the bathroom and then buy a drink they will not allow it there you'd have to buy drink first even if it is an emergency to go to the bathroom even if you wanted coffee so end up going next door to the gas station grabbing coffee going to the bathroom and grabbing snacks and grabbing food oh their policies doing is destroying their ability for people who work on the road to do a quick stop then start thinking about what they want to eat if you travel for business I would not suggest Starbucks anymore for convenience besides that most small mom and pop stores whoop their asses on good coffee and drinks
Great location right off the freeway. Staff here is always super friendly and quick. One of my go to starbucks spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just What I Needed, Cinnamon Coffee Cake
Leon Avila
I like the ice coffee with no sugar at Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Super Baellis
Place is always clean, and the ambience is superb. Everything moves in a fast pace.
Atmosphere: 5
Food: 5
Service: 5
Tim Carrizales
Honestly it’s the worst Starbucks in San Jose
QueenQ Leo
Had an amazing experience here except for the very rude employee by the name of Tiana. I was in the bathroom and had run out of toilet paper, when I walked back out into the main lobby to ask for some help, she then proceeded to yell at me many times saying “Pull your pants up!” which startled me as I’ve never been yelled at by a black woman before. I ended up defocating all over the main lobby floor and was then told to leave as now they had to clean up my mess, only because THEY didn’t restock the toilet paper.
Very frustrating experience. I first ordered from New Arrival and asked if it could be made decaf but the cashier said they couldn’t do that. Then I asked what kind of decaf can you make and he said espresso or americano. Okay so I ordered an espresso.
And this is what I got (a regular espresso not decaf😂). I only noticed it after I got home. Very smart guy.👍🏻
Atmosphere: 3
Food: 3
Service: 1
Give your customers the ability to get a straw for their drink without having to wait for the girl to notice them and hand them a straw. I reached over to get a straw and she noticed me and scolded me but didn't seem to see me when I was just standing there waiting. .Your drinks are expensive, give us a straw and napkins! Jeez
You are just waiting in front of the order station and no one care about. They are too busy! and not kind. Its one of the weird starbucks
Service: 1
There are much better Starbucks. They do not oay attention to their older customers.
Atmosphere: 1
Food: 2
Service: 2
☕️ very good
Whoever is working here is locked in and makes perfect drinks. God bless your location and employees
I really appreciate all the help they gave me. I had a few questions & they had no problems helping me through my questions. Thanks so much! ❤
No where to plug in my lap top. My tea was served with no cup the put my tea bags in. Just a single cup and nobody called out my name so over seeping. Very limited ability to utilize my laptop and I called out to the worker twice for a cup and they didn't respond. Rip my tea and laptop.
They get a 0% of new policy changes that destroyed go to the bathroom and then buy a drink they will not allow it there you'd have to buy drink first even if it is an emergency to go to the bathroom even if you wanted coffee so end up going next door to the gas station grabbing coffee going to the bathroom and grabbing snacks and grabbing food oh their policies doing is destroying their ability for people who work on the road to do a quick stop then start thinking about what they want to eat if you travel for business I would not suggest Starbucks anymore for convenience besides that most small mom and pop stores whoop their asses on good coffee and drinks
Knowledgeable and super friendly baristas.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great location right off the freeway. Staff here is always super friendly and quick. One of my go to starbucks spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just What I Needed, Cinnamon Coffee Cake
I like the ice coffee with no sugar at Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Place is always clean, and the ambience is superb. Everything moves in a fast pace.
Atmosphere: 5
Food: 5
Service: 5
Honestly it’s the worst Starbucks in San Jose
Had an amazing experience here except for the very rude employee by the name of Tiana. I was in the bathroom and had run out of toilet paper, when I walked back out into the main lobby to ask for some help, she then proceeded to yell at me many times saying “Pull your pants up!” which startled me as I’ve never been yelled at by a black woman before. I ended up defocating all over the main lobby floor and was then told to leave as now they had to clean up my mess, only because THEY didn’t restock the toilet paper.
Atmosphere: 5
Food: 5
Service: 1
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