Starbucks

Westgate Shopping Center, 1600 Saratoga Ave, San Jose
(408) 374-4295

Recent Reviews

Tiina

The coffee is same than in the other Starbucks, but this location has limited seats and not as nice look than other locations.

Atmosphere: 4

Food: 5

Service: 5

Adriana Gonzalez

Super crew! Good vibes!!!! ??? ? ⭐️⭐️⭐️⭐️⭐️ below ?? my PINK

Atmosphere: 5

Food: 5

Service: 5

Steve Bezos

I am extremely disappointed with the service provided here. The employees seemed like they didn't care at all as if they were just there for their pay checks. I ordered 2 Caramel Brulee Lattes, one was made right and the other just tasted like plain coffee with milk. Not a first good impression, I am surely never coming back.

Atmosphere: 2

Food: 1

Service: 1

zhenkang Zhao

Requested a venti-sized coffee without ice but received only 60% of the cup filled with coffee. The stuff told me because I didn’t wanna ice, so that’s exactly how much coffee without ice.

Atmosphere: 1

Food: 1

Service: 1

Rekha Dadlani

I don't know the guy's name, but he surprised me by remembering mine.Served me hot eggwhite bites + extra steaming coffee, just as I requested.Kid-friendliness: The people serving @starbucks r super - duper kind to kids. Taking their order, & making an extra effort to add all the things my kids wanted.Thanx kindly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Macchiato Prappuccino

Сергей Жуматий

Toilet is closed. Not so much spase, but still good Starbucks. Nice and polite personnel.

Atmosphere: 4

Food: 5

Service: 5

김지수

I bought an iced Americano here. However, bugs were found in the coffee.?

Food: 1

Cuddy Gee

They made my drink really good.

Atmosphere: 5

Food: 5

Service: 5

Venting B

Been coming for the past few months, just noticed they’ve been overcharged me for my drinks, I ordered on mobile and found out that they’ve been charging me Venti prices & I only get Grandes from here. Really sneaky! Double check your receipts here.

Atmosphere: 1

Food: 1

Service: 3

Wendy H.

The staff here is so nice! They greet you when you come in. The store is also well air conditioned, unlike the rest of the Westgate mall. Service is fast and the coffee is good

Chandan Naik

TLDR: horrible customer service avoid this store.I ordered a java chip frappachino and I was given a mocha coockie crumble frappachino on asking we were told it’s just the same drink with different name, I took their word and tasted it only to find out both are two different drinks; on asking again the lady who prepared our drink was outright rude and said I’ll make the same drink again. She just dismissed our request and did not give us our drink either. I have never seen any Starbucks with a horrible service as this one.

Atmosphere: 3

Food: 3

Service: 1

Pooja Shankar

A mocha cookie crumble and a Java chip Frappuccino are two completely different things, period! Don’t try to argue and sell random things to people! If you don’t have Java chips to make a Java chip frappucino say so and don’t take my money! Worst staff, really rude and racist!

Atmosphere: 1

Food: 1

Service: 1

Josh

Average service coffee

Atmosphere: 2

Food: 2

Service: 2

Sherene Saenz

I got the frozen acai berry drink and a treinta sized Iced Tea. The frozen drink was made first ... it was all juice on the bottom. They were semi busy so as I didn't want to bother them. Disappointed to say the least. It was a watered down melted acai drink. The iced tea had very little ice in it so it was like a "warm" tea... eww.Starbucks needs to have consistancy... how can a barista see melted drink and still serve it... hmmm?

Atmosphere: 2

Food: 2

Service: 3

Debra D.

Thank you Starbucks employees for making my day special! Love the "You are amazing" sticker on my cup!

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