Starbucks

3103-3107 Alum Rock Ave, San Jose
(408) 259-1497

Recent Reviews

Khaled Bouker

They ask me about my name 4 times at the cashier and still got it wrong .. the barista girl with red hair is very rude be aware as I told her that she mispronounced my name she directly yelled have a great

Atmosphere: 1

Food: 1

Service: 1

James Boa

Krystal is a hard worker and this was my first time visiting this store since I was a kid. They are busy and handle each order efficiently helping you get on with your day; caffeine in hand smile on face.

Atmosphere: 5

Food: 5

Service: 5

Lizet Rodriguez

Great service always.

Atmosphere: 5

Food: 5

Service: 5

Betty Ching-Hua Song

It was nice to drink some water after Sunday Mass ! I could be thoughtful and finally enjoy my life while dealing with frustrating moments if others need help with me being kind ! Life is getting so much better ! :)

sharol macario

They serve well, they also speak Spanish and it is very

Atmosphere: 5

Food: 5

Service: 5

Danny Rodriguez

Very Greetings from the Employees every time I come by.Great service..

Atmosphere: 5

Food: 5

Service: 5

Gwendolyn Vasquez

Drink was good but when I asked for something specific she looks at the other girl says no she didn't!Like what?!

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Frappuccino

Alison W.

Stopped by over the weekend while walking our pup. It's the closest location to us. And luckily within walking distance because parking is not the easiest. They don't have a dedicated lot, just some street parking. It is on a corner so two streets to choose from. Anyways, we mobile ordered ahead of time and I walked in to pick it up. It's a little confusing, as they have a dedicated pickup area, sorted by name. But I didn't see my drink there. Next to the normal pickup area, there's a ledge with drinks. I felt a little weird picking up other people's drinks to see the name so I tried to wait a bit but all the baristas were super busy. Eventually, I just looked and our drinks were sitting there so I just got them. But I still had to bug a barista for a pup cup. They were super nice about it and made one for me quickly. It was only the second time our dog has had a pup cup and she loved it. For our drinks, we got a vanilla latte and a mocha. It's Starbucks so the drinks are what they are.

Donny

A smaller Starbucks that sits on the corner of two busy streets, which is really nice for people watching and relaxing. Staff is amazing very friendly.

Don Murray

A smaller Starbucks that sits on the corner of two busy streets, which is really nice for people watching and relaxing. Staff is amazing very friendly.

Derrick Le

Drink took 12 minutes longer than expected to make, app said estimated 910 after I ordered at 9 however I did not receive my drink until well after 920. The drink itself was sub par, not worth a 20 minute wait but it was not horrid. I got a java mint frappe. These employees were understaffed and overworked for a busy Sunday morning.

Atmosphere: 3

Food: 3

Service: 2

Brandon Tripodi

Good location where it’s at, service is okay but that’s because it gets busy often so be aware of that. Drinks and food are

Atmosphere: 4

Food: 4

Service: 3

Tran D.

That's the way how you guys make the milk with matcha powder? At least you guys stir milk with matcha powder or stir matcha with the cold foam. I can't believe my order look like that

Jason & Barbara Neu

Friendly staff, quick service

Alex L.

Last review I did was 6 years ago. 5 stars and deserved it. Not anymore. Someone needs to not be afraid to crack the whip. Very unorganized, some of the employees look like they just woke up. Getting attitude at register. All in all place felt grimey; windows very dirty, etc. I should mention the barista working on the bar, tall girl with glasses(good looking glasses too). Super cool & genuine. Drinks on point and respectful. You can see how she's overseeing a lot of the work (while making drinks) while others stand around mostly gossiping pretending to work and taking bathroom breaks one after another (only been here 35 min). Maybe she has a higher threshold since she is much older? I'm in the business so I understand efficiency and task workloads and clearly not a workload issue, but mostly a undisciplined young mindset that some of them have( go to a different location and compare ) Starbucks is a business not a coffee shop, but still a business has to maintain proper etiquette.

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