SB good, getting pricier though. Sevice kinda lagged because workers use their time to socialize amongst each while making drinks delaying oeder. We have to go to work people!!!
Service: 2
Mark Lin
There are abundent space inside and outside, but they manage to remove all tables and chairs all together. I visited there on the go to meet a friend just to find out there is no way we can sit down and hang out. I couldn't even find a outlet to plug in my charge for cellphone. Do order here, unless you just want a walk-thru. (There is no drive-thur to be specific)
Atmosphere: 1
Food: 4
Service: 3
str gzr
These people have no customer service skills! Also, they charge you for food you border and get the order wrong. Some of them have attitude and also ignore you when you're standing in front of them trying to order things. Wait time is ridiculous! They need new staff there ASAP!
Lucia
I just wanted to give a huge shoutout to Martha, the manager, and Paola at Starbucks for their outstanding service! They were incredibly helpful and patient as we coordinated a large drink order for Teacher Appreciation Week. From the moment we started planning to the final pick-up, everything was handled with care and professionalism. Thanks to their attention to detail, we received every single drink exactly as ordered — no mistakes at all! It made our celebration so much smoother, and the teachers were thrilled. Thank you, Martha, Paola, and the rest of the Starbucks staff for going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
John Li
They removed all the tables and chairs, no place to work, will never come again.
Atmosphere: 1
Truth Integrity
I was very disappointed to learn that this Starbucks no longer provides hot water refills. This morning, I purchased tea and asked for a hot water refill, but Mark told me I had to buy something else to get one. This is the only Starbucks that has ever charged me for hot water. Immediately after, I went to the Starbucks in Milpitas, where they gladly provided it for free. Mark was neither kind nor professional—his response was harsh, and I will not be returning to this location. Restaurants used to give free water, but I guess we’re living in different times where Large Corporations live beyond the laws of the land.
By law, restaurants in California are required to provide free drinking water to their customers upon request. This applies to all establishments serving food and drink, including chains, independent restaurants, and even food trucks. This right is mandated by California Civil Code Section 114376.
But here you can’t even get tapwater for free, even when you have your own coffee mug. Update according to the website , as of January 2025 Starbucks, no longer offers free water. I still refuse to change my review because of the way that Mark relayed this information. He was very unprofessional and he should work on his delivery.
Atmosphere: 1
Food: 1
Service: 1
Vikram Samra
This is the slowest Starbucks in the world that regularly get orders wrong. Save yourself time and energy and go to any other location than this one
Service: 1
Indian Street Food - Food Truck
My caramel macchiato here tastes slightly different than the other Starbucks . Could have provide some seating while waiting for your coffee .. and be prepared hold your call … no restrooms here ..
Atmosphere: 3
Food: 3
Service: 4
Ernest James Barron
Says they open at 5 am. We ordered mobile, doors still aren't open at 6am. People are leaving and giving up on their orders. Employees are inside, no one will tell anyone what's going on. This starbucks always takes a long time to make drinks even when it's not busy. Go to the berryessa one, they are way better and they open on time.
Only go here as a last resort and the only issue is they are super slow here. Still great location though.
Atmosphere: 4
Food: 5
Service: 3
alex 112524
Disappointing.. no restrooms, no place to sit down, be prepared to stand and wait for your order awkwardly. I always get the same exact drink and people are right, this one does have a more burnt coffee taste than most Starbucks locations. The employees are kind and polite, other than that you might want to skip this one.
Atmosphere: 1
Food: 2
Service: 4
Elkan
I went here 12/4/2024 9:17 PM, that lady cashier was so disrespectful and racist, she pretended not to understand what I ordered, I had to repeat many times.
Atmosphere: 3
Food: 4
Service: 1
Sarah Thomas
This Starbucks converted to a pick up only store. This means that there is no seating available at all. It also means that there is no public restrooms. Even if you have a medical condition.
I think there is something definitely not right because by ADA law people with medical conditions like IBS should have access to the bathroom.
I do not recommend coming here due to this experience. This is my personal opinion and experience.
My favorite drink every day , thank you !
SB good, getting pricier though. Sevice kinda lagged because workers use their time to socialize amongst each while making drinks delaying oeder. We have to go to work people!!!
Service: 2
There are abundent space inside and outside, but they manage to remove all tables and chairs all together. I visited there on the go to meet a friend just to find out there is no way we can sit down and hang out. I couldn't even find a outlet to plug in my charge for cellphone.
Do order here, unless you just want a walk-thru. (There is no drive-thur to be specific)
Atmosphere: 1
Food: 4
Service: 3
These people have no customer service skills! Also, they charge you for food you border and get the order wrong. Some of them have attitude and also ignore you when you're standing in front of them trying to order things. Wait time is ridiculous! They need new staff there ASAP!
I just wanted to give a huge shoutout to Martha, the manager, and Paola at Starbucks for their outstanding service! They were incredibly helpful and patient as we coordinated a large drink order for Teacher Appreciation Week. From the moment we started planning to the final pick-up, everything was handled with care and professionalism. Thanks to their attention to detail, we received every single drink exactly as ordered — no mistakes at all! It made our celebration so much smoother, and the teachers were thrilled. Thank you, Martha, Paola, and the rest of the Starbucks staff for going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
They removed all the tables and chairs, no place to work, will never come again.
Atmosphere: 1
I was very disappointed to learn that this Starbucks no longer provides hot water refills. This morning, I purchased tea and asked for a hot water refill, but Mark told me I had to buy something else to get one. This is the only Starbucks that has ever charged me for hot water. Immediately after, I went to the Starbucks in Milpitas, where they gladly provided it for free. Mark was neither kind nor professional—his response was harsh, and I will not be returning to this location. Restaurants used to give free water, but I guess we’re living in different times where Large Corporations live beyond the laws of the land.
By law, restaurants in California are required to provide free drinking water to their customers upon request. This applies to all establishments serving food and drink, including chains, independent restaurants, and even food trucks. This right is mandated by California Civil Code Section 114376.
But here you can’t even get tapwater for free, even when you have your own coffee mug.
Update according to the website , as of January 2025 Starbucks, no longer offers free water. I still refuse to change my review because of the way that Mark relayed this information. He was very unprofessional and he should work on his delivery.
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Starbucks in the world that regularly get orders wrong. Save yourself time and energy and go to any other location than this one
Service: 1
My caramel macchiato here tastes slightly different than the other Starbucks . Could have provide some seating while waiting for your coffee .. and be prepared hold your call … no restrooms here ..
Atmosphere: 3
Food: 3
Service: 4
Says they open at 5 am. We ordered mobile, doors still aren't open at 6am. People are leaving and giving up on their orders. Employees are inside, no one will tell anyone what's going on. This starbucks always takes a long time to make drinks even when it's not busy. Go to the berryessa one, they are way better and they open on time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Only go here as a last resort and the only issue is they are super slow here. Still great location though.
Atmosphere: 4
Food: 5
Service: 3
Disappointing.. no restrooms, no place to sit down, be prepared to stand and wait for your order awkwardly. I always get the same exact drink and people are right, this one does have a more burnt coffee taste than most Starbucks locations. The employees are kind and polite, other than that you might want to skip this one.
Atmosphere: 1
Food: 2
Service: 4
I went here 12/4/2024 9:17 PM, that lady cashier was so disrespectful and racist, she pretended not to understand what I ordered, I had to repeat many times.
Atmosphere: 3
Food: 4
Service: 1
This Starbucks converted to a pick up only store. This means that there is no seating available at all. It also means that there is no public restrooms. Even if you have a medical condition.
I think there is something definitely not right because by ADA law people with medical conditions like IBS should have access to the bathroom.
I do not recommend coming here due to this experience. This is my personal opinion and experience.
Great service & excellent coffee👌
Atmosphere: 5
Food: 5
Service: 5
Loading...