I ordered a drink and sat waiting about 15 minutes. Some other gentleman walked into the store 5 min later than I did and ordered a drink. My name was next in line on the order screen, yet somehow he received his faster than I did. How is that possible? That’s because he was chatty with the barista and she seemed to favor him above everyone else that was patiently waiting in line. Never coming back to this location!
Service: 2
Kevin Luong
Couple people seated on next table making me scare and walked aways
Atmosphere: 3
Food: 4
Service: 5
Rachel Castro
This is the closest Starbucks to my job and everytime I place my mobile order at least 10 minutes in advance before leaving my house I arrive and my order is on order status screen as ready but is never ready hasn't even started making. Obviously the employees are just avoiding repercussions for delayed timeframe between orders. Very frustrating!
Atmosphere: 3
Food: 3
Service: 1
Dora Alicia
Was charged for an extra drink, and I had to go back and ask for a refund. I was made to wait longer than necessary for a cake pop. Last time visiting this location.
Atmosphere: 2
Food: 2
Service: 1
Cecelia Mcnatt
Xavier is an excellent hard worker. He is always working doing something. Whether cleaning tables, mopping or cleaning windows. Hes very pleasant and is a great barista.
Kamonpat Koziol
I ordered from the app and I went to wait inside so I saw the lady make the order I thought it was not my order because I ordered an extra pump for the syrup but she did the regular amount of it and then she went to check the order sticker and she added extra short of coffee and that moment I knew that my order 😞 she supposed to check first and make not like make then check 👎
Atmosphere: 4
Food: 3
Service: 3
Maria Ramos
my drink has been wrong the last 5 times i’ve gone here and everyone is so rude. this is the closest starbucks to me but that this point im okay with it closing down
Jessica Padilla
Horrible Place
Atmosphere: 1
Food: 1
Service: 1
Kannan P
did starbucks make mandatory to order any food inorder to sit there and browse internet? Please avoid this place .. the girls treat you very badly ,.. never had this experience on any of the starbucks across the globe .. please avoid going to this place .. people are in the counter are toxic ..
no iced water even though every other location does it, no outlets
Atmosphere: 1
Service: 1
Janet Valencia
“In all the years I’ve been going to Starbucks, I’ve never had an issue ordering a tall latte in a grande cup just to have a bit of extra room for milk—not extra coffee. Every other location has always been accommodating. However, at the Story Rd location, I was told I’d have to pay for a grande and still receive the amount of espresso in a tall. That was the first time I’ve ever encountered this.”
Food: 1
Service: 1
Raquel Leonberger
GREAT SERVICE - Nice and friendly, team-oriented and best drinks and very busy.
Atmosphere: 5
Food: 5
Service: 5
Valter Junior
Lots of stores to shop at and the car charging.
Atmosphere: 5
Food: 5
Service: 5
Bayron Lopez
Your bathroom does not have a baby changing service.
Great coffee nice job
I ordered a drink and sat waiting about 15 minutes. Some other gentleman walked into the store 5 min later than I did and ordered a drink. My name was next in line on the order screen, yet somehow he received his faster than I did. How is that possible? That’s because he was chatty with the barista and she seemed to favor him above everyone else that was patiently waiting in line. Never coming back to this location!
Service: 2
Couple people seated on next table making me scare and walked aways
Atmosphere: 3
Food: 4
Service: 5
This is the closest Starbucks to my job and everytime I place my mobile order at least 10 minutes in advance before leaving my house I arrive and my order is on order status screen as ready but is never ready hasn't even started making. Obviously the employees are just avoiding repercussions for delayed timeframe between orders. Very frustrating!
Atmosphere: 3
Food: 3
Service: 1
Was charged for an extra drink, and I had to go back and ask for a refund. I was made to wait longer than necessary for a cake pop. Last time visiting this location.
Atmosphere: 2
Food: 2
Service: 1
Xavier is an excellent hard worker. He is always working doing something. Whether cleaning tables, mopping or cleaning windows. Hes very pleasant and is a great barista.
I ordered from the app and I went to wait inside so I saw the lady make the order I thought it was not my order because I ordered an extra pump for the syrup but she did the regular amount of it and then she went to check the order sticker and she added extra short of coffee and that moment I knew that my order 😞 she supposed to check first and make not like make then check 👎
Atmosphere: 4
Food: 3
Service: 3
my drink has been wrong the last 5 times i’ve gone here and everyone is so rude. this is the closest starbucks to me but that this point im okay with it closing down
Horrible
Place
Atmosphere: 1
Food: 1
Service: 1
did starbucks make mandatory to order any food inorder to sit there and browse internet? Please avoid this place .. the girls treat you very badly ,.. never had this experience on any of the starbucks across the globe .. please avoid going to this place .. people are in the counter are toxic ..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
no iced water even though every other location does it, no outlets
Atmosphere: 1
Service: 1
“In all the years I’ve been going to Starbucks, I’ve never had an issue ordering a tall latte in a grande cup just to have a bit of extra room for milk—not extra coffee. Every other location has always been accommodating. However, at the Story Rd location, I was told I’d have to pay for a grande and still receive the amount of espresso in a tall. That was the first time I’ve ever encountered this.”
Food: 1
Service: 1
GREAT SERVICE - Nice and friendly, team-oriented and best drinks and very busy.
Atmosphere: 5
Food: 5
Service: 5
Lots of stores to shop at and the car charging.
Atmosphere: 5
Food: 5
Service: 5
Your bathroom does not have a baby changing service.
Atmosphere: 3
Food: 4
Service: 5
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