Starbucks
Gould Plaza, 1041 E Capitol Expy, San Jose
(408) 362-4583
Recent Reviews
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Gould Plaza, 1041 E Capitol Expy, San Jose
(408) 362-4583
Quick place to grab great coffee and a birthday gift card!
Atmosphere: 5
Service: 5
I've been to this Starbucks many many times, and not once has my order been wrong or significantly delayed. I place my order on the app, stop by ~5 minutes later and it's ready to go every. single. time. 5/5 stars for fast and accurate service!
Atmosphere: 4
Food: 5
Service: 5
I recently went to this starbucks and was served by Elijah. He's super nice and great to talk to. Elijah makes awesome drinks really fast and always has a big smile. He makes you feel welcome and happy every time you visit. The rest of the staff is also really friendly and helpful. They all work together to create a great atmosphere. If you want good coffee, quick service, and a friendly chat, Elijah and the whole team are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites
Loved my turkey bagel breakfast, my boyfriend got a turkey pesto
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Maple Butter & Egg Sandwich
They got free wifi, water and I'm pretty sure they got some good
Atmosphere: 4
Food: 4
Service: 4
Went to pick up coffee real quick. Walked in & no one acknowledged us. A few other customers were in the lobby as well waiting on their drinks. The place was so dirty. Coffee all over the counters, wrappers, dirty dishes, clothes the entire work area behind register. Staff was extremely slow. Not friendly at all. Supervisor looked a mess. His hair was long & messy, just looked dirty. We waited 9 mins for our drinks. No apology just that they had a lot of mobile orders they had to do first. Terrible experience.
Atmosphere: 1
Service: 1
Love this location! Truly a neighborhood store!
Atmosphere: 5
Food: 5
Service: 5
Came here 45m after opening but they must have slept in because nobody was
Atmosphere: 1
Food: 1
Service: 1
Well run location, helpful staff letting us know about promotions for our order on the Starbucks App, cleanly store and bathroom with some nice natural light (and adjustable curtains).
Atmosphere: 5
Food: 5
Service: 5
They are always so friendly..
Kid-friendliness: They often treat kids with a free treat
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Came here a few weeks ago and they had the doors locked nearly 30min before closing. Pretty disappointing to see a full staff just lounging with other customers still there.
Atmosphere: 1
Food: 1
Service: 1
Slow service
Fast service
Too cold inside.
Very friendly as usual
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