Subway
2386 Senter Rd, San Jose
(408) 297-6765
Recent Reviews
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I ordered to-go and I was impressed. I got a veggie sandwich, and usually people skimp out on the veggies. Very professional and my food was very presentable! In addition, the restaurant was super clean! Keep up the excellent service!
Vegetarian options: veggie delite. or the personal pizza.
Dietary restrictions: They have vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Veggie Delite for Kids, Veggie Delite, Oven Roasted Turkey
Yesterday I ordered a sub through the app in the evening after getting off of work. I arrive to the subway location to pick up my order and informed the worker, who I think was the franchisee, I was here to pick up my order. He points to my order that is sitting on the counter, bagged, and tells me to grab it. Little weird, but I left.
Today I go back to grab another sub for my lunch break. I walk in and see the same person from the night before, he is helping another customer and he asking me, order or pick up, with an annoyed tone in his voice. I informed him I was here for a pick up, he tells me, its on the counter. Today it was not bagged, he tells me to grab it. I asked him if I can have a bag. He tells me it will be 11 cents. I asked him, why 11 cents today if he didn't charge me for a bag the night before. He tells me because he didn't charge me yesterday... what? I have yet to go to a subway where I order online and they do not bag the sandwiches until today, and I tell the franchisee this. He claims it is a policy at all subways, sure. I tell him to have a good day and he rudely tells me "you are wrong sir." I do not plan to go back to this location, even though its only a minute away from work. I also did not get napkins both times I went to this location, it is what it is. If I am wrong about the policy I will update this post.
Service: 1
Love subway sandwiches for its freshness but this store destroy my good memories of Subway forever. A middle-aged male waiter seems not to care the customer at all, keep using the white cheese while I kept asking for the pepper jack. Few tomatoes and spinich leaves scrunched in the tank bottom and he said no more though it is noon then. All he did makes me feeling the Subway was going bankrupt - weird!!!
Atmosphere: 1
Food: 1
Service: 1
I believe the service at this particular Subway location could be improved. The customer service from the older woman at the front counter has been consistently rude, and there seems to be a lack of attention to detail when making the sandwiches. I think it's important for the Subway corporate office to thoroughly assess this location to ensure it maintains the high standards expected from a reputable establishment.
Atmosphere: 1
Food: 1
Service: 1
They didn’t allow customers to use their bathroom even they have one, didn’t give customers extra veggies while other Subway stores would do. I didn’t eat anything except the food from this store and I had a diarrhea after eating their food 30 minutes later. I will never come back!
Atmosphere: 1
Food: 1
Service: 1
Terrible service, woman at the counter, Karan, was extremely rude, asked to wash my hands and she said “we have sanitizer” my hands were covered in dirt, as if sanitizer is gonna do anything, go to a different subway
Atmosphere: 1
Food: 1
Service: 1
Very personable. I like the food choices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club
Nice quiet place to eat a sandwich. It was noon on Saturday and the place was empty. Lot of parking available as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Very rude people that work there,
Standing there on their phone while they are supposed to be working don't go here
Atmosphere: 1
Food: 1
Service: 1
Very rude people that work there,
Standing there on their phone while they are supposed to be working don't go here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
"Central Hieu" staff like cc
Atmosphere: 1
Food: 1
Service: 1
Visited this placeSeems llike the owner working as cashier wasnt happy ..because i didnt get chips and soda...
Atmosphere: 1
Food: 1
Service: 1
It's disappointing that Subway doesn't include veggies in a veggie sandwich. It's essential to have fresh and healthy options available, especially at a place known for its customizable sandwiches. According to this store, adding two olives and couple slices of bell pepper is a regular amount in a sandwich. This oversight certainly doesn't align with Subway's reputation for fresh ingredients and customer satisfaction. Extremely stingy behavior and unprofessional guidelines at this store. Hopefully, subway corporation can address this issue to ensure a better experience for future customers.One more thing - Other than the rudeness from owners, I saw was a homeless person peeing and pooping right outside the store’s glass wall in open. This store has a lot going on within itself, I am sure owner’s focus is not towards customers at all ? Good luck with whatever you are dealing with!
Atmosphere: 1
Food: 1
Service: 1
Come on subwey I like your sanwish / there is a man with white glasses. And a short girl works very badly. How are they going to mix the dirty knife with more food, throwing it as if nothing was happening. That knife is contaminated and they don't even clean it.
Atmosphere: 4
Food: 5
Service: 3
They charged me 22 dollars for a soda and a whole chicken bun too ?
Service: 1
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