Subway

870 S Bascom Ave, San Jose
(408) 885-0175

Recent Reviews

dana marie

the workers are super nice and marta and rebecca always remember our orders and are super kind and understand spanish very well;)

Atmosphere: 5

Food: 5

Service: 5

Yenicey Nava

The morning shift was very friendly and very clean, the afternoon shift was very rude.

Atmosphere: 5

Food: 5

Service: 5

Claudia Lorena Ríos Moreno

It was a horrible experience, I've been vomiting for two days, the girl's attention was terrible, the products in the line were not fresh.

Atmosphere: 1

Food: 1

Service: 1

Judy Y.

Food is yummy, your standard subway so the food is gonna be goodService was always decent for usOne time one of the staff said we were a cute couple in Spanish! Haha thank you we think so too :)A few spots in front, never had a problem getting a spot Our go to subway place! We like it here :)

Lisa S.

This spot is cool if you are using the app to pick up. Do not use the "C" word here because they will get very offended. If you try to use a coupon they get so annoyed! I also noticed this location doesn't accept coupons through the app. Parking can be a little limited (always check the back for more spots). This location seems to have a limited chip section.

A Soprano

Ordered on line however zero parking. One lady very little English, does subway hire illiegal aliens. I have handycap sign yet was questioned why I am parking there and questioned me why I have sign. Seriously none of any body's buisness. Wont return poor service and atmosphere.

Atmosphere: 1

Food: 1

Service: 1

Adam Aryni

I was here today. I got very-very pure service from two Mexican women. The one was making sandwich didn’t reply to my hello and was not able to answer my question regarding ingredients of sandwich. I took sandwich and it tasted not too bad, but the service is extremely pure and the attitude and energy they put while serving. I will not go there again and I don’t recommend this place to anyone!

Atmosphere: 1

Food: 1

Service: 1

Lir Dir

Don’t go here!!!I strongly advise against visiting this particular Subway location. The service was terrible, the food was below average, and the atmosphere was unwelcoming, leaving me with an overall unsatisfactory experience.I checked the reviews after visiting this location today and now I understand that it’s like this for very long time. Two old Mexican woman provide very pure service here, they are not able to answer easy question and generally act rude and completely uninterested in serving clients.Just don’t repeat my mistake — read reviews first!

Carey Gofore

HORRIBLE experience with both the food and service. The sandwiches tasted like cardboard, the veggies were limp and lifeless, and the overall quality was subpar. On top of that, the staff provided absolutely terrible service. They were rude, unhelpful, and seemed completely disinterested in serving customers. It was even more frustrating because it felt like they didn't understand English properly, constantly getting my order wrong. I would never eat here again!"

Daniel-Pablo Rossner

Surprisingly bougie for a

Atmosphere: 5

Food: 5

Service: 5

Lisa Xu

Charged me about $10 for a salad. But I just had the chicken breast in it :(

Steve

Better than Burger King.

Jane W.

Horrible customer service. The morning shift is always rude and today made no difference! There was hair embedded in my food ; when asked for a replacment the host was extremely rude and aggressive. She viewed that the hair was literally baked inside my food and then agreed to replace the order. I at that time asked for a full refund and she again refused until I told her I would be filing a complaint.

Melody M.

I went to this subway on 10/7/22, I bought two sandwiches, two drinks & two cookies. The cashier stopped me when I'm paying and told me to wait, then she tacked on more fees to my meal which are not items I ordered! She should be fired! I paid a tip not knowing she did this, is she pocketing extra money? I got my receipt and looked at it when I got home and realized they have a scam cashier working there! Don't go there, she started added combo meal and avocado when I never got this! When you call the phone numb on receipt, it goes to a non functioning voicemail but hey customers can still write bad reviews on your scam operation! Just as I did! Go to the other subway on meridian, as they don't scam money!

Sherene Saenz

Rude cashier... walked in asked a few questions... cashier was rude answering so we walked out. Bought nothing. Lost a customer!

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