I usually order from mobile apps to not go deal with minimum wage employees misery, so went to this store, all 3 women looked miserable, the store was empty but I was being rushed to prepare my footlong subs, doesn't look like they speak ENGLISH at all since I asked why mobile orders were canceled Sunday 11/30/25 👈 manager you should know this. Lots of 1 star reviews on this place. Owner or manager look at your bad reviews, HIRE HAPPY PEOPLE
Atmosphere: 2
Food: 2
Service: 1
Alexis B
I went to Subway and had a terrible experience with an employee named Brandon. He was extremely rude, disrespectful, and argumentative the entire time. He kept rolling his eyes and had a very unpleasant attitude. On top of that, I was overcharged for my order, and instead of fixing the mistake calmly, he got upset about it. I come to Subway often and usually have great service, but Brandon’s demeanor and attitude were just nasty and completely unprofessional. Very disappointing experience.
Atmosphere: 1
Service: 1
LALIT DEORE
Horrible service. They don't even understand basic English
Atmosphere: 1
Food: 1
Service: 1
Mihir Kavishwar
The server on Saturday night was very rude. He didn’t take my complete order.
Atmosphere: 3
Food: 4
Service: 1
James Plascencia
Wish more subways were like this
Food: 5
Service: 5
Joshua Stokes
Worst subway Ive ever been to. Ive given it a few chances but every time my bread is stale and the overall sandwich quality is terrible. . They also give less meat so I started getting double meat and it just makes it closer to what the standard amount should be.
Atmosphere: 1
Food: 1
Service: 1
Angeline Yen
It sucks that this location is so conveniently next to the gym because this is probably one of the worst subways I’ve been to. They skimp out on the meat, they’re terrible at constructing the sandwiches the bread is stale and dry and there’s always something wrong with either the bathroom or their POS system.
Atmosphere: 1
Food: 1
Service: 1
A Patel
Placed pick up order from the app. Absolutely worst made sub. Very dry, very little veggies and no instructions followed. Waste of money, no longer the experience at subway like it used to be
Food: 1
Service: 1
Ajit
Ordered 2 veggie delight, barely any veggies in it, order instructions not followed whatsoever. Very dry barely any sauce. I also put the note in addition to ensure they read and thank you as well. Makes no freaking difference to them. Made very poorly and feel annoyed and cheated out of money for overpriced piece of bread.
Food: 1
Service: 1
Sophie Y
“SEVERE FOOD POISONING INCIDENT”！ I am extremely frustrated by my experience at the Subway located at 1095 E Brokaw Rd #60, San Jose, CA. After eating a sandwich there, about an hour and a half later, I became violently ill with severe vomiting and diarrhea. The symptoms only worsened over the next several hours, and I developed dizziness and a mild fever that lasted for two days. I was so unwell that I had to take sick leave from work to recover.
Once I had some strength back, two days later, I called the store's customer service hotline and left a message, as the system promised I would receive a response within 24 hours. It's now been over 24 hours and still no one has contacted me. This lack of follow-up and accountability is completely unacceptable.
Subway must take immediate action to address this serious health issue. It's shocking that a well-known brand like Subway would completely disregard customer safety and ignore complaints. I expect a prompt response and demand that Subway investigate the food safety standards at this location. No one should go through what I experienced. #Subway #FoodPoisoning #HealthAndSafety #CustomerServiceFail #Unacceptable
Zero Star, I drove like 3, they don’t have tuna sandwich
Alyssa Villanueva
Don’t order through the app if you want your flatbread toasted. They don’t read/follow the special instructions on your order.
Food: 2
Service: 2
Raj dutt
Loved the sandwich ❤️
Gururaj Pandurangi
Never do a take-out order from here. I placed two footlongs to go through the App and both were horribly made. It barely had any sauces and the whole sub was too dry to eat!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Veggie Delite, Veggie Patty
Jann Rios
Theyre Always quick n always have my food ready on time! Anna, xotchl , and lupita are also friendly n greet me w a smile. Im a regular as the gym is next door
I usually order from mobile apps to not go deal with minimum wage employees misery, so went to this store, all 3 women looked miserable, the store was empty but I was being rushed to prepare my footlong subs, doesn't look like they speak ENGLISH at all since I asked why mobile orders were canceled Sunday 11/30/25 👈 manager you should know this.
Lots of 1 star reviews on this place.
Owner or manager look at your bad reviews, HIRE HAPPY PEOPLE
Atmosphere: 2
Food: 2
Service: 1
I went to Subway and had a terrible experience with an employee named Brandon. He was extremely rude, disrespectful, and argumentative the entire time. He kept rolling his eyes and had a very unpleasant attitude. On top of that, I was overcharged for my order, and instead of fixing the mistake calmly, he got upset about it. I come to Subway often and usually have great service, but Brandon’s demeanor and attitude were just nasty and completely unprofessional. Very disappointing experience.
Atmosphere: 1
Service: 1
Horrible service. They don't even understand basic English
Atmosphere: 1
Food: 1
Service: 1
The server on Saturday night was very rude. He didn’t take my complete order.
Atmosphere: 3
Food: 4
Service: 1
Wish more subways were like this
Food: 5
Service: 5
Worst subway Ive ever been to. Ive given it a few chances but every time my bread is stale and the overall sandwich quality is terrible. . They also give less meat so I started getting double meat and it just makes it closer to what the standard amount should be.
Atmosphere: 1
Food: 1
Service: 1
It sucks that this location is so conveniently next to the gym because this is probably one of the worst subways I’ve been to. They skimp out on the meat, they’re terrible at constructing the sandwiches the bread is stale and dry and there’s always something wrong with either the bathroom or their POS system.
Atmosphere: 1
Food: 1
Service: 1
Placed pick up order from the app. Absolutely worst made sub. Very dry, very little veggies and no instructions followed. Waste of money, no longer the experience at subway like it used to be
Food: 1
Service: 1
Ordered 2 veggie delight, barely any veggies in it, order instructions not followed whatsoever. Very dry barely any sauce. I also put the note in addition to ensure they read and thank you as well. Makes no freaking difference to them. Made very poorly and feel annoyed and cheated out of money for overpriced piece of bread.
Food: 1
Service: 1
“SEVERE FOOD POISONING INCIDENT”！
I am extremely frustrated by my experience at the Subway located at 1095 E Brokaw Rd #60, San Jose, CA. After eating a sandwich there, about an hour and a half later, I became violently ill with severe vomiting and diarrhea. The symptoms only worsened over the next several hours, and I developed dizziness and a mild fever that lasted for two days. I was so unwell that I had to take sick leave from work to recover.
Once I had some strength back, two days later, I called the store's customer service hotline and left a message, as the system promised I would receive a response within 24 hours. It's now been over 24 hours and still no one has contacted me. This lack of follow-up and accountability is completely unacceptable.
Subway must take immediate action to address this serious health issue. It's shocking that a well-known brand like Subway would completely disregard customer safety and ignore complaints. I expect a prompt response and demand that Subway investigate the food safety standards at this location. No one should go through what I experienced. #Subway #FoodPoisoning #HealthAndSafety #CustomerServiceFail #Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Zero Star, I drove like 3, they don’t have tuna sandwich
Don’t order through the app if you want your flatbread toasted. They don’t read/follow the special instructions on your order.
Food: 2
Service: 2
Loved the sandwich ❤️
Never do a take-out order from here. I placed two footlongs to go through the App and both were horribly made. It barely had any sauces and the whole sub was too dry to eat!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Veggie Delite, Veggie Patty
Theyre Always quick n always have my food ready on time!
Anna, xotchl , and lupita are also friendly n greet me w a smile. Im a regular as the gym is next door
Atmosphere: 5
Food: 5
Service: 5
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