We ordered food from here and our sandwich had a piece of plastic in our food which not only is it disgusting but it's also very unappetizing. None of us ate our food afterwards. Also the lettuce was extremely dry and weird tasting, terrible!
E T
We've been here 5 or more times and everything has been great every single time. Theyre extremely friendly, make great sandwiches, and they still have the buy 2 footlongs get 1 free after 4 pm. Also, they dont upcharge you an additional cost for eggs in the egg and cheese sandwich. Also they are very clean. The eating area is clean and they change their gloves accordingly.
Ahn Tony
Bad service. Cashier doesn’t know to pay with gif card.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Steak & Cheese
Hnry
ignored my instructions, got my order blatantly wrong then ran to the back when I tried to use the restroom and told me it was closed now.
Atmosphere: 1
Food: 1
Service: 1
Henry
ignored my instructions, got my order blatantly wrong then ran to the back when I tried to use the restroom and told me it was closed now.
Jay Dhillon
Received EXCELLENT service from both Claudia and the store manager.
The Subway app is terrible and notified me to place my order before 9:30 which I did, but it didn't tell me the store closes at 9:30.. so I got there when it was closed. And of course the app has no phone number or way to contact anyone, or a way to refund. Orders that are after hours don't even get sent or received by the store's system, so while my app shows I ordered and has an order number and I got charged, the store has no history of it. That's not their fault, its corporate's fault. Shame on them.
Even after not having received my order and/or payment they were nice enough to still make me the sandwich during my next visit which is all I really wanted anyway. At the end of the day, $10 is a lot to spend for something you never received and nobody wants to feel robbed, which I would've had it not been for the staff here and their generosity. It wasn't their fault but they still took it personally upon themselves to make it right and make sure I wasn't unhappy. Superb store and service.
The sandwich was for my mom and she said it was scrumptious, so thank you Claudia and management!
Atmosphere: 5
Food: 5
Service: 5
Charlene Jackson
Subway delivers an outstanding experience on all fronts. The service is efficient and friendly, with staff members who genuinely care about your preferences. The food is a cut above other fast-food joints - the ingredients are always crisp and flavorful. The variety of options is excellent. The ambiance is bright, clean, and welcoming, making it a perfect spot for a quick, healthy meal. I can't get enough of this Subway location!
They are typically fair with service and they are the less busy Subway from the one in the nearby Almaden Plaza. The staff is more courteous and professional.
Vegetarian options: They have some vegetarian options. Just that the veg pattie's are not listed on the menu.
Parking: Easy parking because the complex isn't busy.
Al Ex
If you found this place based on rating - please, reconsider. My personal experience with the $10+ Steak & Cheese is on the attached photo.
Mati Lopez
Great and fast service
azam za
Some they have good costomer service some not
sand835
Great sándwiches.Good variety of combos. Nice personnel.Fair prices. Recommended !!!
We ordered food from here and our sandwich had a piece of plastic in our food which not only is it disgusting but it's also very unappetizing. None of us ate our food afterwards. Also the lettuce was extremely dry and weird tasting, terrible!
We've been here 5 or more times and everything has been great every single time. Theyre extremely friendly, make great sandwiches, and they still have the buy 2 footlongs get 1 free after 4 pm. Also, they dont upcharge you an additional cost for eggs in the egg and cheese sandwich. Also they are very clean. The eating area is clean and they change their gloves accordingly.
Bad service.
Cashier doesn’t know to pay with gif card.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Steak & Cheese
ignored my instructions, got my order blatantly wrong then ran to the back when I tried to use the restroom and told me it was closed now.
Atmosphere: 1
Food: 1
Service: 1
ignored my instructions, got my order blatantly wrong then ran to the back when I tried to use the restroom and told me it was closed now.
Received EXCELLENT service from both Claudia and the store manager.
The Subway app is terrible and notified me to place my order before 9:30 which I did, but it didn't tell me the store closes at 9:30.. so I got there when it was closed. And of course the app has no phone number or way to contact anyone, or a way to refund. Orders that are after hours don't even get sent or received by the store's system, so while my app shows I ordered and has an order number and I got charged, the store has no history of it. That's not their fault, its corporate's fault. Shame on them.
Even after not having received my order and/or payment they were nice enough to still make me the sandwich during my next visit which is all I really wanted anyway. At the end of the day, $10 is a lot to spend for something you never received and nobody wants to feel robbed, which I would've had it not been for the staff here and their generosity. It wasn't their fault but they still took it personally upon themselves to make it right and make sure I wasn't unhappy. Superb store and service.
The sandwich was for my mom and she said it was scrumptious, so thank you Claudia and management!
Atmosphere: 5
Food: 5
Service: 5
Subway delivers an outstanding experience on all fronts. The service is efficient and friendly, with staff members who genuinely care about your preferences. The food is a cut above other fast-food joints - the ingredients are always crisp and flavorful. The variety of options is excellent. The ambiance is bright, clean, and welcoming, making it a perfect spot for a quick, healthy meal. I can't get enough of this Subway location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lay's Chips, Steak & Cheese
I ordered prime rib and 75% of the meat was fat. Very
Atmosphere: 1
Food: 1
Service: 1
Nice staff well made food
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are typically fair with service and they are the less busy Subway from the one in the nearby Almaden Plaza. The staff is more courteous and professional.
Vegetarian options: They have some vegetarian options. Just that the veg pattie's are not listed on the menu.
Parking: Easy parking because the complex isn't busy.
If you found this place based on rating - please, reconsider. My personal experience with the $10+ Steak & Cheese is on the attached photo.
Great and fast service
Some they have good costomer service some not
Great sándwiches.Good variety of combos. Nice personnel.Fair prices. Recommended !!!
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